Comcast XFINITY TV and Internet Review

Overall Customer Rating: 3.36 out of 5 Comcast is a telecommunications giant. Right up there with the big dogs like Time Warner Cable® and AT&T, it offers phone, Internet, and cable services to upwards of 40 million people. That’s why after surveying hundreds of customers, it was a little surprising to discover that one of America’s largest cable and Internet providers has such low scores for pricing and customer service experience. In fact, Comcast’s XFINITY brand came in 16th under companies like Verizon, Cox, AT&T, and many more despite its reign as a top telecom company. With the bad, also comes the good. Comcast’s Internet is generally rated higher than its TV product, especially in terms of pricing. Comcast can also afford the best technology, and has begun to leverage this advantage with high-tech equipment like the XFINITY X1. The following is an in-depth report of everything Comcast has to offer its customers and where it’s falling short. For those thinking about purchasing Comcast services, this complete company breakdown can fill in the blanks to questions you might have and help you make an informed decision. Table of Contents Where Comcast is Available Comcast TV Ratings Pricing TV Channels Installation and Setup Reliability and Up-time Technical Support and Customer Service Equipment Contracts Apps and Additional Features Comcast Internet Ratings Pricing Internet Speed Installation and Setup Reliability and Up-time Technical...

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