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Rachel Oaks


Rachel has spent the past two years at writing articles that demystify hidden fees, DVRs, sound systems, and more. She makes door-to-door DISH and DIRECTV salespeople uncomfortable with her in-depth questions—but if that’s what it takes to get you the best TV experience, she’s happy to do it. In addition to writing for, Rachel’s work has been featured on,,, and

Smarthome Tech in America

by | Mar 17, 2020 | Reviews | 0 

At, we love a good sci-fi show. It’s fun to imagine a future where smart tech is far more than a great way to stream TV—where technology becomes so advanced that almost every part of the character’s lives are automated. Wondering how close that science fiction is to science fact, we used Pollfish to survey eight hundred people, a group made up of 272 millennials, 261 Gen Xers, and 267 baby boomers. We hoped to observe a difference in smart tech use and opinions between generations.

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The Hidden Costs of DIRECTV

by | | Tools | 2 

Budgeting in a new TV package can be intimidating. But don’t fret—we’ve got your back with all the insider knowledge of DIRECTV’s hidden fees.

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Sparklight |

Sparklight (Cable ONE) Customer Service

by | Mar 6, 2020 | Reviews | 0 

With no Spanish-language customer service, Sparklight gets an immediate ding from us. Sparklight services Arizona, New Mexico, and Texas—states in the top five for Spanish-speaking population density—so this is especially egregious. But as far as English-language service goes, Sparklight makes calling easy by having just one phone number for support and billing, rather than a hodgepodge collection like many other providers. And though Sparklight’s online help articles aren’t exhaustive (or clearly written), they cover the basic questions.

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Sparklight |

Sparklight (Cable ONE) Channel Lineups

by | | Tools | 0 

Check out Sparklight’s channel offerings.

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CenturyLink Compatible Modem |

Best CenturyLink-Compatible Modems 2020

by | Feb 28, 2020 | Equipment Guides | 1 

CenturyLink wireless modem Best for budget Buy with CenturyLink plan Actiontec C3000A Best for speed See on Amazon Zyxel C3000Z Best for static IPs See on Amazon Data effective 1/27/2020. Offers and availability may vary by location and are subject to change. Jump to: CenturyLink wireless modem | Actiontec C3000A | Zyxel C3000Z | Actiontec [...]

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Best Tablets |

Best Tablets 2020

by | Feb 10, 2020 | Best Of | 0 

In 2020, there are practically 80 billion tablets, so it’s hard to compare models. We spent hours comparing price, specs like storage and weight, user reviews, and much more. Luckily, we’ve narrowed your best options down to five—whether you’re looking for a bargain buy, laptop replacement, or peak performer.

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No Contract Internet Providers |

Best No-Contract Internet Providers of 2020

by | Jan 27, 2020 | Uncategorized | 0 

Looking for an internet service provider with no contract obligations? Here are a few options that may just fit the bill

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Hulu + Live TV vs. AT&T TV NOW

by | Jan 3, 2020 | Versus Reviews | 0 

Hulu + Live TV speaks to all the strengths of streaming: a full on-demand library, the most popular shows for cheap, and plenty of space to record your favorite live shows. Meanwhile, DIRECTV NOW has made backward changes that draw too much on its satellite TV origins—complete with bloated packages and pricey add-ons.

Read more | Best DVRs

Top 5 DVRs of 2020

by | Dec 20, 2019 | Best Of, Equipment Guides | 0 

Five DVRs that add maximum flexibility to your minimum-activity moments. How we chose these top DVRs Did you know that there are hundreds of different DVRs out there? No? Well, each year sorts through this monster list—so you don’t have to—and picks the top five based on features, storage, and user experience. We also [...]

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A variety of Xfinity compatible modems.

Best Xfinity-Compatible Modems 2020

by | | Best Of, Equipment Guides | 0 

Do you have to use an Xfinity modem with Xfinity cable internet? We’ve waded through the sea of modems that work with Xfinity to find the best out there.

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