Relationships change. Sometimes you want to take it to a new place or just take a break. Maybe you need to shop around or go all-in or cut ties completely. It’s not them, it’s you (but it’s probably them).
Yes, we’re talking about canceling your Spectrum cable or internet service—or maybe just making some changes. Read on, star-crossed customer: CableTV.com has the complete breakdown for your Spectrum breakup or shakeup.
Moving Spectrum service
If you’re moving to a new part of town, or a new state, check out Spectrum’s site or our own provider availability tool below—it’s possible that you could keep using Spectrum at your new digs. It’s easier to relocate service than set up a new account all over again, and Spectrum will accommodate the transfer to avoid losing you as a customer.
See if Spectrum is available where you’re moving
Enter your zip code to see TV providers in your new neighborhood.
Pausing Spectrum service
Seasonal or part-time residents can contact Spectrum at +1-833-267-6094 or through Spectrum.net and place a service hold on their account rather than canceling and signing up again upon return.
Of course, Spectrum will still charge you, but the monthly bill is adjusted lower (though Spectrum TV Choice and Spectrum TV Stream subscribers will still pay full price). Seasonal status ranges from two up to nine months.
Transferring Spectrum service
Is your name spelled wrong on your bill? Have you changed your name, legally or through marriage? Has the account holder recently passed away? Simply fill out a Spectrum name change form to correct or transfer the account’s ownership.
Adding to Spectrum service
Contact Spectrum at +1-833-267-6094 or order online to upgrade, or downgrade, your service.
Troubleshooting Spectrum service
You might want to break up, but maybe you can fix the relationship with a little troubleshooting. What’s wrong can (almost) always be made right.
Contact Spectrum at +1-833-267-6094 or through Spectrum.net and unload your problems on them. You can also check Spectrum’s troubleshooting pages for its TV, internet, and phone services, if you’d rather resolve it yourself.
We even have our own Spectrum troubleshooting guide right here at CableTV.com.
Canceling Spectrum service
Sad face emoji—it’s over. To cancel your Spectrum service, contact Spectrum at +1-833-267-6094 or through Spectrum.net and confirm the breakup.
As always, the most difficult part will be returning the other party’s stuff. Spectrum equipment can be sent back via UPS, FedEx, or in person at a Spectrum store. If there’s a problem with your final bill, Spectrum will still help you out.
If you’re sticking with Spectrum, congrats on working it out. If not, there’s another TV/internet service out there for you—we’ll even help you find it. Not to brag, but we’re excellent matchmakers here at CableTV.com.
Not satisfied with Spectrum?
Enter your zip code to see other TV providers in your area.