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Cox Internet Plans and Pricing

Fast plans, inexpensive pricing

Internet speed: 10 Mbps–940 Mbps

Price: $29.99–$99.99 for 12 mos. w/ 1-yr. Service agreement

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Update 3/18/2020: Cox addresses COVID-19 concerns; raises internet speeds and offers no-contract plan for low-income households

In response to COVID-19 (“coronavirus”) concerns, Cox has signed onto the Federal Communications Commission’s Keep Americans Connected Pledge.

For the next 60 days (starting from March 13, 2020), in accordance with the FCC’s pledge, Cox will “not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the Coronavirus pandemic.”

Further, Cox will “waive any late fees that any residential or small business customers incur because of their economic circumstances related to the Coronavirus pandemic” and “open its Wi-Fi hotspots to any American who needs them.”

Additional actions by Cox:

  • Cox will offer no-contract Starter internet plan ($19.99/mo.) to low-income customers, including seniors and students.
  • Cox is raising internet speeds on its Starter, StraightUp Internet, and Connect2Compete packages to 50 Mbps.
  • Cox will provide free Cox Complete Care helpdesk services with those same packages to aid with online classroom support applications, web conferencing services, and more.
  • Cox will offer a free month of Connect2Compete, Cox’s assistance program for no-internet families with school-aged children. Applicants will also be fast-tracked.

Is Cox internet good?

The short answer: it depends. Cox internet plans come through the same coaxial cables as its TV service, which means it’s faster than telephone-line DSL internet but slower than fiber-optic internet. Still, some of Cox’s internet plans come close to fiber speed, and most of them can easily handle household needs. And most Cox internet plans are fairly affordable. So, yes, for the most part, we’d say that Cox internet is good.

Pros

  • Inexpensive pricing
  • Wide range of packages

Cons

  • 1 TB data cap
  • 12-month contract

Best Cox internet packages and pricing

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PackagePrice*Download speeds up toUpload speeds up to
Best for small households
Internet Preferred 150
$59.99/mo. 30 Mbps 3 MbpsView plans
Best for large households
Gigablast
$99.99/mo. 940 Mbps 35 MbpsView plans

* For 12 mos. w/ 1-yr. service. agreement.

Internet Preferred 150 and Gigablast are the best of Cox’s packages. We’d recommend the first for one or two people with basic internet requirements, and the latter for larger families or roommate surfing and streaming situations. The rest of your household can pitch in the extra $40.

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Cox internet plans and pricing

Cox internet-only packages

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PackagePrice*Download speeds up toUpload speeds up to
Internet Starter 10
$29.99/mo. 50+1 MbpsView plans
Internet Essential 30
$39.99/mo. 190+3 MbpsView plans
Internet Preferred 150
$59.99/mo. 190+10 MbpsView plans
Internet Ultimate
$79.99/mo. 240+10 MbpsView plans
Gigablast
$99.99/mo. 290+35 MbpsView plans

*For 12 mos. w/ 1-yr. service. agreement. Data effective as of 03/02/2020. Offers and availability may vary by location and are subject to change.

That’s quite the range of cable-internet speeds: 10 Mbps is way down in DSL territory, while 940 Mbps is almost as fast as fiber. But one fiber feature that cable can’t yet match is up/down parity, meaning that cable’s download and upload speeds aren’t equal, where fiber’s are. If you’re running a home business or uploading your weekly fly-fishing podcast, maybe look around for a fiber internet provider.

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Cox internet and TV packages

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PackagePrice*Download speeds up toChannel count
Bronze Duo
$109.99/mo. 150 Mbps140+View plans
Silver Duo
$129.99/mo. 300 Mbps140+View plans
Silver Duo
$149.99/mo. 940 Mbps170+View plans
Gold Duo
$149.99/mo. 300 Mbps250+View plans
Platinum Duo
$179.99/mo. 940 Mbps250+View plans
TV Starter + Internet Starter 10
$54.99/mo. 10 Mbps 75+View plans
TV Starter + Internet Essential 30
$64.99/mo. 30 Mbps 75+View plans
TV Starter + Internet Preferred 150
$84.99/mo. 150 Mbps75+View plans
Contour TV + Internet Essential 30$147.48/mo. 30 Mbps140+View plans

*For 12 mos. w/ 2-yr. service. agreement. Data effective as of 05/26/2020. Offers and availability may vary by location and are subject to change.

Cox’s mid-level Bronze Duo package offers a nice balance of speed and channels for $109.99 a month, but the second, more expensive Silver Duo (confusingly, there are two “Silvers”) gives you a lot more for an extra $40. If you have a bandwidth-hungry household, it might be worth the splurge.

Bundle with Cox

Cox internet deals

Because of the new coronavirus (COVID-19) outbreak, Cox is offering its no-contract Starter internet plan for $19.99 a month. To get this Cox internet deal, you must qualify as a low-income customer or as someone affected by COVID-19, like a senior citizen or K–12 student.

See if you qualify for this deal.

Cox internet Wi-Fi plans

Usually, you have to choose a speedier (and more expensive) Cox home internet plan to get Cox Wi-Fi. (Cox has temporarily opened all of its Wi-Fi hotspots to the public because of COVID-19.) Cox’s Preferred 150, Ultimate, and Gigablast internet plans (and their respective bundles) include free access to 650,000 Wi-Fi hotspots across the US, from New York City to San Diego.

You can find Wi-Fi hotspots through the free Cox Contour mobile app for iOS and Android.

Final take: Is Cox internet worth it?

While we don’t think Cox’s internet plans in the 10–30 Mbps speed range are worth the money, we do like the 150+ Mbps packages quite a bit. They offer the fastest internet that cable can deliver, and the prices are reasonable for what you’re getting.

Cox internet FAQ

Does Cox internet service have a data cap?

Like most cable internet providers, Cox imposes a data cap on service—but you’ll likely never hit it. Cox’s monthly 1 TB (terabyte) cap is comparable to streaming over 400 hours of HD movies and TV shows. If you can consume that in a month, you’ve earned an internet break.

Does Cox throttle internet speed?

No, Cox doesn’t currently throttle internet speed—at least during the new coronavirus (COVID-19) pandemic. Setting aside these unprecedented circumstances, it’s hard to prove that any internet company throttles speeds, let alone Cox. We have our theories, though. . .

Do I have to use the modem supplied by Cox?

Cox internet service is compatible with a long list of modems from outside sources, as long as they’re DOCSIS 3.0 or 3.1. Plans below 150 Mbps will work with older DOCSIS 2.0 modems.

Is cable internet the same as satellite internet?

While there’s little noticeable difference between cable TV and satellite TV service, internet is another matter. Cable internet can deliver download speeds of up to 1 Gbps (1,000 Mbps), but satellite internet maxes out at 100 Mbps (average speed: 25 Mbps). Satellite internet is also more expensive than cable internet and far less reliable—in other words, it’s not a great deal (unless it’s the only internet you can get, especially in remote areas with little infrastructure).

Bill Frost has been a journalist and TV reviewer since the 4:3-aspect-ratio ’90s. His pulse-pounding prose has been featured in The Salt Lake Tribune, Pacific Northwest Inlander, Coachella Valley Independent, Salt Lake City Weekly, and many other dead-tree publications. In addition to his CableTV.com work, Bill is a senior writer and streaming TV columnist at SLUGMag.com. By night, Bill cranks a Flying V with his band at the bar.

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