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Time Warner Cable

The purpose of this Privacy Policy is to give you a summary of the ways in which CableTV.com collects, maintains, and uses your information.

How We Collect Your Information

We gather information about you as you use our websites, contact our customer service representatives, fill out online order forms or information request sheets, and provide your information to our sales agents. We use cookies and pixel tags to track your usage of our websites. We also use online order forms and information request sheets to obtain information from you necessary to process your orders and provide you with requested information. When you call the numbers on our websites and speak with our customer service representatives, we collect information provided during the call to ensure the best quality of service and the correct processing of your orders.

Information We Collect

We collect various types of Customer Information. A summary of the types of information that we collect is set forth below:

-Customer Contact Information. Your Customer Contact Information is any information needed to contact you and fulfill your orders and requests such as your name, address, phone number, fax number, and email address.

-Private Customer Information. Private Customer Information is that information that may be necessary to check credit and process payments. Such information includes your Social Security Number, credit card information, and banking and wiring information.

-Customer Order Information. Customer Order Information is that information necessary to complete your orders and requests for information. Such information may include your Customer Contact Information, programming and packaging selections, your billing and shipping information, as well as other details pertaining to your order of products and services through us.

-Demographical Information. Demographical Information is publicly available information that we may learn about you regarding such things as your age, income, home ownership, household size, etc. that helps us to provide you with better offers for products and services.

-Website Usage Information. Website Usage Information is information that we collect that tells us about the way you use and navigate through our websites.

-This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use ClickTale to collect any personally identifiable information entered in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to explain customer site usability You can choose to disable the Service at http://www.clicktale.net/disable.html.

Security Measures

CableTV.com has implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to your Customer Information to employees (or people working on our behalf and under confidentiality agreements) who need to know your Customer Information in order to provide the products and services that you request.

Use and sharing of customer information

All of your Customer Information is used in an effort to process your orders and requests and to provide you with the products and services you desire. We may share your Customer Information with third parties in order to complete your purchases of products and services as described below. In addition, your Customer Information may be used and shared in an effort to present to you other special offers and promotions that may become available. The extent to which we use and share your Customer Information depends upon the nature of and purpose for which we use and share it. A summary of how we share your Customer Information with third parties is set forth as follows:

-With Third Party Product and Service Providers. We share your Customer Information, as needed, to the third parties who actually provide the products and services you request. We frequently act as a third party marketer and seller of various brand name products and services, and we provide these companies with the information necessary to carry out your orders. How these companies use your Customer Information, once we have passed it on to them, is governed by their respective privacy policies and procedures.

-With Third Party Advertisers. Although we never share your Private Customer Information with any third parties, except with the Third Party Product and Service Providers described above, we may share other types of your Customer Information with third party advertisers who are able to use that information to provide you with special offers or promotions. The ways in which such advertisers may subsequently use your Customer Information is governed by their own privacy policies and procedures. You may opt out from having us share your Customer Information with Third Party Advertisers by following the steps in the next section.

Telemarketing

IMPORTANT - PLEASE READ: By providing your contact information, including your telephone number, on this Web site, you are expressly granting us permission to contact you even though you may have previously chosen to have your telephone number added to any Do-Not-Call List including lists maintained by us, or any local, state or federal government agency. In addition, your state may have laws that prevent us from calling you on your mobile/cellular telephone.

By submitting a review, I, the customer, give my express consent to Cabletv.com to use my review and rating in conjunction with my name and Zip Code in any way Cabletv.com sees fit, including publicly displaying it on this website.

Changes to This Privacy Policy

We will update this Privacy Policy from time to time to reflect changes in our business. If we change how we use your Customer Information or the purposes or entities for and to which we disclose your Customer Information we will post the policy change notification on our web site.

The Effective Date hereto shall be June 01, 2009