This year’s best streaming service is a sleeper hit
Every year, our entertainment experts run a survey to find out the answer to a simple question: What’s America’s favorite streaming service?
We do this by measuring customer satisfaction in a number of ways. But the flashiest question measures overall satisfaction, and this year we had two winners.
One winner is a standalone service—Crunchyroll, the niche anime streaming site that has fans raving—and the other is the Disney Bundle, a remarkable work of corporate synergy that makes customers feel like they’re saving money just by subscribing.
Want to learn more? Keep reading for an overview of this year’s biggest headlines, or jump ahead to specific survey questions and our thoughts on the results.
On-demand streaming trends for 2026
Before we dive into the specifics, let’s get the biggest category out of the way. The one you opened this article to find out. (And what I’ve already hinted at above). What’s the TL;DR? Which streaming service do people think is the best?*
*Not to be confused with the Best of the Best, an annual award hand-picked by our in-house streaming experts.
Crunchyroll takes the crown
The day has finally come.
For context: In addition to covering streaming content here at CableTV.com, I’m also the team’s animation expert. So I’ve been writing about the anime streaming service for years now, and I’ve been watching the platform get better and better as its mainstream competitors fall behind.
This year, those improvements have paid off. Crunchyroll is 2026’s best standalone streaming service in customer satisfaction. And in my expert opinion, it deserves the accolades thanks to its huge content library, low price, and user-friendly policies. But more on that later.
The Disney Bundle is better than the sum of its parts
The Disney Bundle—particularly the Disney+/Hulu/ESPN+ trio—tied with Crunchyroll for America’s favorite streaming service in 2026.
This wasn’t a huge surprise to me. When I personally ranked each streaming service at the beginning of 2025, I also named the Disney Bundle the Best of the Best in on-demand streaming. There was just no beating its massive value for the price, plus the convenience of accessing Hulu content through the Disney+ interface.
To make the results of this survey a little easier to parse, I simplified its name to the “Disney Bundle.” But if you’re interested in the details (like I know I am), technically, the winner was the Disney+/Hulu/ESPN Select (previously ESPN+) Select bundle. People liked it just a bit more than the Disney+/Hulu duo bundle! Those sports really make a difference.
Disney Bundle overall satisfaction
| Provider | Completely or very satisfied |
|---|---|
| Disney+/ Hulu/ESPN Select | 88% |
| Disney+/Hulu | 84% |
| ESPN Select | 83% |
| Disney+ | 78% |
| Hulu | 77% |
The Roku Channel is everyone’s favorite FAST service
If you’re unfamiliar with FAST services, a quick rundown: FAST stands for “free, ad-supported streaming television.” It refers to those streaming services that have been popping up in recent years, offering livestreams of old TV shows funded by ad revenue.
This year, we included three FAST services in our survey. We didn’t include them in the final counts because they play by different rules than Netflix and HBO Max. But we’re still interested in the stats.
And the results? People overwhelmingly love the Roku Channel. It’s the top-rated FAST service, beating out Tubi and Pluto TV. It also hit an 88% overall satisfaction rating—equal to the top two traditional streaming services, Crunchyroll and the Disney Bundle.
FAST service satisfaction
| Provider | Overall satisfaction | Reliability | User experience |
|---|---|---|---|
| Roku Channel | 88% | 86% | 81% |
| Tubi | 82% | 76% | 72% |
| Pluto TV | 75% | 71% | 70% |
Prime Video is catching up to Netflix in subscriber numbers
In addition to surveying how customers felt about each service, we also paid attention to the hard numbers: where people are really putting their money.
Unsurprisingly, Netflix has the biggest subscriber base. Over 59% of participants reported a Netflix subscription. But Amazon Prime Video is coming awfully close to that number-one spot, with 57% of participants reporting a subscription. That’s compared to the third-place service, Paramount+, which only claimed 31% of our participants.
Meanwhile, Shudder has the smallest customer base of the services we surveyed. Less than 2% of our participants reported a Shudder subscription.
Percent of respondents who subscribe to each streaming service
What streaming service has the highest overall satisfaction rating?
Okay, I’ve already spoiled the winners in the headlines above, but I want to dive into the details anyway. We’re starting with the biggest category: overall satisfaction. How do people feel, in general, about their streaming services? What do they like the most about them?
What is your overall satisfaction with your streaming service?
#1 Crunchyroll, Disney Bundle (88%); #2 Discovery+ (87%); #3 ESPN Select (83%)
As it turns out, this year the people voted for multiple Bests. Representing standalone streaming services is Crunchyroll, the anime-focused streaming service from Sony.
We’re big Crunchyroll fans here at CableTV.com. As the in-house anime expert, I was selfishly glad to see Crunchyroll do so well this year. I’ve found myself using Crunchyroll much more than my other streaming services this year, and it seems like other people are doing the same. While American companies are scaling back on content production, Japan is releasing new titles and seasons in full force.
But Crunchyroll wasn’t the only service to get a sky-high 88% approval rating this year. We also saw an overwhelming wave of support for the Disney Bundle (specifically the Disney+/Hulu/ESPN Select trio). None of those three services make the cut as standalones, but they become a much better deal when you put them together.
Interestingly, last year’s champion (HBO) Max fell several places in the rankings this year, netting a measly 78% approval rating. I’ll get deeper into HBO Max’s shortcomings in later categories—this isn’t the only one where it came up short—but it’s interesting to note that brand loyalty hasn’t been enough to carry it through a year of economic turmoil.
What is your overall satisfaction with your streaming service?
What is your overall satisfaction with your streaming service?
| Provider | Completely or very satisfied |
|---|---|
| Crunchyroll | 88% |
| Disney Bundle | 88% |
| Discovery+ | 87% |
| ESPN Select | 83% |
| AMC+ | 82% |
| Paramount+ | 81% |
| Shudder | 81% |
| MGM+ | 80% |
| STARZ | 79% |
| Disney+ | 78% |
| Max | 78% |
| Hulu | 77% |
| Amazon Prime Video | 76% |
| Peacock | 74% |
| Apple TV | 73% |
| Netflix | 72% |
| DAZN | 69% |
Hear from real customers
[Crunchyroll] is a very good TV streaming service [...] it gives me English and Japanese versions [...] I always think the Japanese versions have things left out in American versions.
How well did your experience compare with your ideal of how a streaming service should be?
Percentage of customers responding “extremely” or “very close” to the ideal:
- Shudder (91%)
- Disney Bundle (88%)
- Crunchyroll (85%)
Shudder used to dominate our Customer Satisfaction Survey Awards, but we had to disqualify them last year because we didn’t receive enough responses from Shudder customers to satisfy our strict editorial standards. But the all-horror streaming service came back strong this year, clearing even our new, higher minimum requirement.
So that’s how you know I’m on the level when I tell you Shudder did very well this year. Customers think it’s the closest a modern streaming service can get to the “ideal.” And our horror expert, Randy Harward, agrees. Here’s his take on Shudder’s success:
“I can always find something to watch on Shudder, and it’s always adding kickass new content—including reliably good originals and exclusives, so my watchlist just grows and grows. A seamless streaming experience that’s always fresh, Shudder is definitely my ideal service.”
–Randy Harward, CableTV.com
How well did your experience compare with your ideal of how a streaming service should be?
| Provider | Extremely or very close to the ideal |
|---|---|
| Shudder | 91% |
| Disney Bundle | 88% |
| Crunchyroll | 85% |
| Discovery+ | 84% |
| AMC+ | 83% |
| ESPN Select | 82% |
| MGM+ | 82% |
| Max | 78% |
| Paramount+ | 78% |
| STARZ | 78% |
| Hulu | 77% |
| DAZN | 77% |
| Disney+ | 72% |
| Amazon Prime Video | 67% |
| Peacock | 66% |
| Netflix | 63% |
| Apple TV | 60% |
To what extent did the platform meet your expectations as a streaming service?
Percentage of customers responding “completely” or “very much”:
- AMC+, Disney Bundle (87%)
- ESPN Select (85%)
- Discovery+, MGM+, Crunchyroll (84%)
So which streaming services actually live up to the hype of their constant marketing campaigns?
Customers were really satisfied by both AMC+ and the Disney Bundle. When people subscribe to AMC+, they expect top-quality shows from AMC, Shudder, and BBC America. And it looks like the service lives up to its promise.
Customers were similarly satisfied with the Disney Bundle, which advertises a great three-in-one streaming deal.
But not every service can live up to its own expectations—customers were disappointed by what Peacock had to offer. Peacock certainly presents itself as one of the major streaming services, but might not have the new, original content that viewers are looking for. It’s better for customers looking for a specific niche, like sitcoms or reality TV.
To what extent did the platform meet your expectations as a streaming service?
| Provider | Completely or very much |
|---|---|
| AMC+ | 87% |
| Disney Bundle | 87% |
| ESPN Select | 85% |
| Discovery+ | 84% |
| MGM+ | 84% |
| Crunchyroll | 84% |
| STARZ | 82% |
| DAZN | 81% |
| Disney+ | 80% |
| Paramount+ | 79% |
| Amazon Prime Video | 77% |
| Apple TV | 77% |
| Max | 74% |
| Hulu | 74% |
| Netflix | 74% |
| Shudder | 73% |
| Peacock | 70% |
Hear from real customers
I signed up last year via a special annual price offer. I hardly watch [Peacock] and probably won't renew..
Best exclusive content
Exclusive content gives a streaming service an edge against its competitors. Reliability and UX aren’t important if it’s the only way you can watch that new show everyone’s talking about.
How satisfied are you with your service’s exclusive content?
#1 Shudder: 89%; #2 ESPN Select: 87%; #3 AMC+, MGM+, Disney Bundle: 82%
Shudder came back strong this year, having also won this category the last time we included it in 2024. In addition to its vast library of horror content, Shudder also produces its own original content, and its 89% approval rating speaks for itself.
Crunchyroll fell a few places this year, having taken the number two spot last year. Generally, we consider most of Crunchyroll’s library to be exclusive content. With a few exceptions at Hulu and Netflix, Crunchyroll is the place to watch Japanese animation. No, really. It bought up its biggest competitors.
How satisfied are you with your service’s original content?
| Provider | Extremely or very satisfied |
|---|---|
| Shudder | 89% |
| ESPN Select | 87% |
| AMC+ | 82% |
| MGM+ | 82% |
| Disney Bundle | 82% |
| Discovery+ | 81% |
| Paramount+ | 81% |
| Crunchyroll | 80% |
| Disney+ | 77% |
| STARZ | 77% |
| Hulu | 76% |
| Apple TV | 74% |
| Netflix | 73% |
| DAZN | 73% |
| Amazon Prime Video | 71% |
| Max | 71% |
| Peacock | 71% |
Hear from real customers
[Shudder is] my go-to source for watching any kind of horror movie from any time period.
Best user experience
Exclusive content aside, how does it feel to use each streaming service? Can you find your favorite titles with ease? Can you adjust the settings to your liking? Can you change your user profile icon to a little picture of your favorite blorbo or poor little meow meow?
How satisfied are you with your user experience?
#1 Shudder: 88%; #2 MGM+: 85%; #3 Crunchyroll: 83%
Once again, Shudder takes the number one spot. It makes a lot of sense—viewers named it the No. 1 ideal streaming service, and the ideal streaming service should be the best in both content and UX.
Let’s talk about MGM+ for a second. Last year MGM+ did extremely well in the exclusive content category, and it’s continued to do very well in several categories this year. It’s kind of a sleeper hit; it’s not a big name like Netflix or HBO Max, and it doesn’t hit a niche audience like Shudder or Crunchyroll. But customers seem to love it, and we named it the Best Bang for Your Buck in 2025.
Speaking of big names—Netflix did horribly in UX this year, tying with Apple TV (previously Apple TV+) for last place at 68% approval. This is where timing becomes important. Netflix changed its user interface in May 2025, and we ran this survey from June to August 2025. That means that Netflix’s changes were fresh in the minds of its customers, and they weren’t well received.
How satisfied are you with your user experience?
| Provider | Extremely or very satisfied |
|---|---|
| Shudder | 88% |
| MGM+ | 85% |
| Crunchyroll | 83% |
| AMC+ | 81% |
| ESPN Select | 81% |
| Paramount+ | 80% |
| DAZN | 79% |
| Disney Bundle | 79% |
| Discovery+ | 76% |
| STARZ | 75% |
| Max | 73% |
| Amazon Prime Video | 72% |
| Hulu | 72% |
| Peacock | 71% |
| Disney+ | 70% |
| Apple TV | 68% |
| Netflix | 68% |
Hear from real customers
[MGM+ is] easy to use and understandable. Also, it's affordable, and I'm able to access all I want to watch.
Thinking about your recent interactions with your streaming service, how effective was it at meeting your needs?
Percentage of customers responding “extremely” or “very effective”:
- AMC+ (90%)
- ESPN Select, Crunchyroll, Disney Bundle (86%)
- Shudder (85%)
I’ll be honest, reader—I barely touch AMC+. I’ve used it in the past to watch an episode or two of Interview with the Vampire, but not much beyond that. And you can watch Interview on Netflix now, so I thought AMC+’s best days were behind it.
AMC+ subscribers made up about 6.4% of this year’s survey participants. And though their numbers are small, that 6.4% of participants really showed up for their favorite, weird little streaming service. It met their need for spooky, artsy television, and it did so at a reasonable price.
Thinking about your recent interactions with your streaming service, how effective was it at meeting your needs?
| Provider | Extremely or very effective |
|---|---|
| AMC+ | 90% |
| ESPN Select | 86% |
| Crunchyroll | 86% |
| Disney Bundle | 86% |
| Shudder | 85% |
| Discovery+ | 83% |
| DAZN | 83% |
| MGM+ | 81% |
| Hulu | 80% |
| STARZ | 80% |
| Disney+ | 78% |
| Amazon Prime Video | 77% |
| Max | 76% |
| Apple TV | 75% |
| Paramount+ | 75% |
| Peacock | 75% |
| Netflix | 74% |
How easy was it to use your streaming service?
Percentage of customers responding “extremely” or “very easy”:
- Disney Bundle (88%)
- ESPN Select (86%)
- Paramount+, MGM+ (85%)
You’ve got to hand it to the Disney Bundle: it makes TV extremely convenient. At least, TV through Disney+ and Hulu. I’ve been telling customers for years not to waste their time with either of those services as standalones. They feel much better combined.
That’s because, unlike other streaming bundles, the Disney Bundle puts Hulu content right into Disney+’s interface.
How easy was it to use your streaming service?
| Provider | Extremely or very easy |
|---|---|
| Disney Bundle | 88% |
| ESPN Select | 86% |
| Paramount+ | 85% |
| MGM+ | 85% |
| Crunchyroll | 83% |
| Max | 82% |
| Shudder | 82% |
| AMC+ | 81% |
| Disney+ | 81% |
| Hulu | 81% |
| Discovery+ | 80% |
| STARZ | 80% |
| Amazon Prime Video | 78% |
| Netflix | 77% |
| Peacock | 77% |
| DAZN | 75% |
| Apple TV | 74% |
Hear from real customers
AMC+ has a very large catalog to look through, [and] all of the choices are very high quality. Their original shows are amazing.
How enjoyable were your interactions with your streaming service?
Percentage of customers responding “extremely” or “very” enjoyable:
- Disney Bundle (87%)
- Shudder, Crunchyroll (84%)
- AMC+ (83%)
Here’s another spot where timing is everything. Like I said earlier, we ran this survey in June–August 2025. It ended just before Disney angered Jimmy Kimmel fans by briefly pulling him off the air, sparking a widespread Disney+ boycott. It was also before Disney+ raised its already sky-high prices and announced its intention to host AI slop on its platform.
So there are a lot of reasons someone might not find Disney+ (and its sister-services in the Bundle) very enjoyable, and none of them were factored into this year’s survey. That’s just how it goes sometimes! You’ll have to tune back in next year to see if these scandals hurt Disney’s reputation. My professional opinion? It probably will.
In other news, users find Shudder, Crunchyroll, and AMC+ enjoyable. And to this writer’s knowledge, none of those services have sparked multiple boycotts in the span of a few months.
How enjoyable were your interactions with your streaming service?
| Provider | Extremely or very enjoyable |
|---|---|
| Disney Bundle | 87% |
| Shudder | 84% |
| Crunchyroll | 84% |
| AMC+ | 83% |
| Paramount+ | 81% |
| DAZN | 81% |
| MGM+ | 80% |
| Discovery+ | 79% |
| ESPN Select | 79% |
| STARZ | 79% |
| Amazon Prime Video | 77% |
| Max | 76% |
| Disney+ | 74% |
| Hulu | 72% |
| Peacock | 72% |
| Apple TV | 71% |
| Netflix | 70% |
Most reliable
Have you ever sat down to watch a hotly anticipated season finale, phone in hand, ready for live-blogging, only to find that your TV is stuck buffering? While the rest of the world watches your show without you?
It sucks. But that won’t happen to you with the highest-rated services in this category. (Hypothetically.)
How reliable is your streaming service?
#1 MGM+: 82%; #2 ESPN Select: 81%; #3 AMC+, STARZ: 80%
When it comes to reliability, it’s sometimes more helpful to see which providers aren’t doing so hot.
So let’s look at the lowest-ranked services in this category: Max, Amazon Prime Video, Apple TV, Disney+, Hulu, Netflix, and DAZN. With the exception of DAZN, these are among the biggest streaming services on the market. That’s not a good look for the heavy hitters.
It’s not a good look for DAZN, either. It’s a niche combat-sports streaming service, and it costs $29.99/mo. For that money, it should have more than a 72% reliability rating.
How reliable is your streaming service?
| Provider | Extremely or very reliable |
|---|---|
| MGM+ | 82% |
| ESPN Select | 81% |
| AMC+ | 80% |
| STARZ | 80% |
| Shudder | 79% |
| Discovery+ | 78% |
| Paramount+ | 78% |
| Disney Bundle | 78% |
| Peacock | 77% |
| Crunchyroll | 77% |
| Max | 76% |
| Amazon Prime Video | 74% |
| Apple TV | 74% |
| Disney+ | 74% |
| Hulu | 74% |
| Netflix | 72% |
| DAZN | 72% |
Hear from real customers
I only watch [DAZN] for boxing, and it costs a lot every month. It costs $70 a month, and that's too much for me.
Best bang for your buck
Streaming used to be a pretty thrifty option contrasted with bloated cable TV packages. But as the economy worsens and corporations get greedier, streaming services are getting more and more expensive.
That’s why we keep an eye out for those services that truly are still good deals. Last year, we picked MGM+ as the Best Bang for Your Buck. Do customers agree?
Given the quality of your streaming service, how would you rate the price that you pay for it?
#1 AMC+: 90%; #2 Crunchyroll: 89%; #3 MGM+: 82%
This year, customers voted AMC+ the best deal in streaming. As of writing, an AMC+ subscription is $6.99–$9.99/mo. The runner-up, Crunchyroll, is $7.99–$15.99/mo., and MGM+ is $7.99/mo.
As an expert, I’d agree that these are all pretty good deals! All three provide ad-free streaming for under ten dollars a month. I can’t promise this will be true forever—even the best streaming services are subject to random price hikes—but these are definitely deals you should consider.
Given the quality of your streaming service, how would you rate the price that you pay for it?
| Provider | Excellent or good |
|---|---|
| AMC+ | 90% |
| Crunchyroll | 89% |
| MGM+ | 82% |
| Discovery+ | 81% |
| Disney Bundle | 80% |
| DAZN | 79% |
| STARZ | 78% |
| ESPN Select | 77% |
| Apple TV | 76% |
| Shudder | 76% |
| Max | 75% |
| Disney+ | 74% |
| Hulu | 72% |
| Amazon Prime Video | 71% |
| Paramount+ | 69% |
| Peacock | 68% |
| Netflix | 67% |
Given your expectations for your streaming service, how would you rate the price that you pay for it?
Percentage of customers responding “excellent” or “good” given their expectations:
- Crunchyroll (93%)
- DAZN (89%)
- AMC+ (88%)
For Crunchyroll’s low prices, you wouldn’t expect it to provide the best experience. But once you subscribe and follow a few seasons’ worth of simulcasts, you realize how great a deal it really is. No other service can provide so much new content for so low a price. I’m still waiting for the catch!
On the flip side, DAZN is super expensive. For its high price tag, customers expect a lot. And they get a lot out of it! Except reliability, that is. You can’t have it all.
Given your expectations for your streaming service, how would you rate the price that you pay for it?
| Provider | Excellent or good |
|---|---|
| Crunchyroll | 93% |
| DAZN | 89% |
| AMC+ | 88% |
| ESPN Select | 82% |
| STARZ | 82% |
| Discovery+ | 81% |
| Shudder | 81% |
| MGM+ | 81% |
| Disney Bundle | 79% |
| Apple TV | 78% |
| Hulu | 76% |
| Max | 75% |
| Amazon Prime Video | 72% |
| Disney+ | 72% |
| Peacock | 69% |
| Netflix | 66% |
| Paramount+ | 66% |
Given competitors’ prices, how would you rate the price that you pay for this streaming service?
Percentage of customers responding “Excellent” or “Good” given competitors’ prices:
- AMC+ (89%)
- Crunchyroll (84%)
- Shudder (83%)
Like I said above, AMC+ offers ad-free streaming for just $9.99/mo. Shudder is even cheaper at $8.99/mo. Most of their competitors also have cheap plans at that level, but they force their users to sit through endless ads. Personally, I think that any streaming service that charges money while serving ads is shamelessly wringing extra money out of its customers.
But the top services in this category don’t do that. Crunchyroll’s lowest paid tier still offers an ad-free experience for just $7.99/mo., and the higher tiers have other perks, like offline viewing and an exclusive video game vault.
Given competitors’ prices, how would you rate the price that you pay for this streaming service?
| Provider | Excellent or good |
|---|---|
| AMC+ | 89% |
| Crunchyroll | 84% |
| Shudder | 83% |
| Discovery+ | 79% |
| DAZN | 79% |
| ESPN Select | 77% |
| MGM+ | 76% |
| STARZ | 76% |
| Apple TV | 73% |
| Hulu | 73% |
| Max | 72% |
| Disney Bundle | 72% |
| Amazon Prime Video | 69% |
| Disney+ | 67% |
| Paramount+ | 67% |
| Peacock | 67% |
| Netflix | 66% |
Hear from real customers
[Netflix keeps] raising prices and [doesn't] have that much to watch in return. I would like cable, but it is too expensive.
Highest customer loyalty
How far would you go for your favorite streaming service? Would you pay extra? Would you rep their merch? Would you kill?
Okay, maybe not that last one.
How likely are you to continue to subscribe to your streaming service?
#1 Disney Bundle: 86%; #2 AMC+: 85%, #3 Shudder: 83%
This year, Disney won the brand loyalty game. The Disney Bundle has proven itself to be a streaming juggernaut, bundling enough Disney-branded content under one easy login. And customers aren’t likely to ditch it—that is, unless Disney inspires another boycott. Again, we ran our survey before it angered fans and raised its prices again. And I can’t promise the Disney Bundle will still be in the lead after it pushes out AI garbage.
But what about the other end of the spectrum? It looks like Apple TV and Peacock are most at risk for subscriber churn, which is probably why they joined forces for a bundle earlier this year. (I totally called it, by the way.)
How likely are you to continue to subscribe to your streaming service?
| Provider | Completely or very likely |
|---|---|
| Disney Bundle | 86% |
| AMC+ | 85% |
| Shudder | 83% |
| Discovery+ | 81% |
| MGM+ | 81% |
| Crunchyroll | 81% |
| ESPN Select | 77% |
| Paramount+ | 76% |
| DAZN | 76% |
| Max | 75% |
| Amazon Prime Video | 74% |
| Disney+ | 74% |
| STARZ | 74% |
| Netflix | 73% |
| Hulu | 72% |
| Apple TV | 70% |
| Peacock | 69% |
Hear from real customers
[Disney Bundle] prices have steadily increased over time, and it's making me consider other options.
How likely are you to recommend this service to a friend or colleague?
Percentage of customers responding “completely” or “very likely”:
- Crunchyroll (86%)
- AMC+, Shudder (83%)
- Disney Bundle (82%)
If there’s one thing anime fans love, it’s telling people about anime. And since Crunchyroll is the best way to watch anime, it stands to reason that fans are telling their friends to sign up for Crunchyroll. Plus, a basic subscription is free, and Crunchyroll doesn’t discourage password sharing like some of its mainstream competitors.
How likely are you to recommend this service to a friend or colleague?
| Provider | Completely or very likely |
|---|---|
| Crunchyroll | 86% |
| AMC+ | 83% |
| Shudder | 83% |
| Disney Bundle | 82% |
| DAZN | 81% |
| Discovery+ | 77% |
| ESPN Select | 76% |
| MGM+ | 76% |
| STARZ | 76% |
| Apple TV | 70% |
| Hulu | 70% |
| Paramount+ | 70% |
| Max | 68% |
| Netflix | 67% |
| Disney+ | 66% |
| Amazon Prime Video | 65% |
| Peacock | 64% |
Which streaming service is the best in 2026?
Customers voted Crunchyroll the best standalone, on-demand streaming service in our 2026 survey. Its affordable pricing and huge anime library made it a top contender in this year’s rankings. And Crunchyroll is user-friendly in a world where streaming services are turning increasingly hostile towards their user bases.
Customers also expressed approval for the Disney Bundle, the triple threat package that combines Disney+, Hulu, and ESPN Select (previously ESPN+) under one bill. Its greatest strength is the ability to access Hulu’s entire catalog from Disney+’s interface—although its greatest weakness is its ever-rising price. We’ll be watching to see how it does in next year’s polls.
Not impressed with either of these options? We can still help you find the best streaming service for your household. Check out our up-to-date streaming guide for our thoughts on every major streaming service.
Methodology
This year, we surveyed 8,144 U.S. residents, ages 18 and up. We ran the survey from June 20 to August 18, 2025. Then we analyzed the data in November 2025.
To qualify, the respondents needed to have either an internet service or cable TV provider.
The data was weighted to the U.S. population by demographic questions. The credibility interval for questions answered by all respondents is ± 2 percentage points.
We also reduced our margin of error further by omitting any streaming services that received fewer than 125 responses. This is CableTV.com’s sixth year running this On-Demand Streaming Customer Satisfaction Survey, and this is writer Olivia Bono’s fourth year covering it.
If you’re a member of the media and have follow-up questions, feel free to contact us at pr@cabletv.com.
