Optimum FAQ
What is the cheapest Optimum package?
The cheapest internet-only Optimum package is Optimum 300. It costs $39.99 a month and has download speeds up to 300 Mbps, upload speeds up to 35 Mbps, and no data cap.
The cheapest Optimum bundle is Optimum Core TV + Optimum 300. For $74.99 per month, you get everything in Optimum 300 plus 220+ live TV channels.
How can I get Optimum to lower my bill?
Try calling Optimum to see if you can drop down to a cheaper package or, if you’ve been with the company for several years, see about a loyalty discount.
You might also try applying for Optimum and Suddenlink’s internet service for lower-income individuals, Altice Advantage Internet. The plan costs $14.99 a month and has speeds up to 30 Mbps, unlimited data, and discounted standard installation (a one-time fee of $14.99). It’s available to the following customers:
- K–12 or college students displaced due to school closures caused by the COVID-19 pandemic*
- Seniors 65 years of age or older who are eligible for, or currently receive, Supplemental Security Income (SSI)
- US military veterans who receive state or federal public assistance
*Students who do not currently have home internet access can get Altice Advantage Internet free through June 30, 2020. But they’ll still have to pay the discounted installation fee. For Optimum customers, that’s $30 (split over the first three months). Suddenlink customers pay a one-time fee of $20.
What packages does Optimum offer?
Optimum has four standalone internet packages priced $39.99–$69.99 per month with speeds up to 300–1,000 Mbps.
Optimum also has eight internet and TV bundles ($74.99–$119.99 a month), three internet and phone bundles ($49.99–$79.99 a month), and nine internet, phone, and TV bundles ($74.99–$129.99 a month).
Disclaimer
‡Visa® Reward Card: Offer is not available to individuals who have previously participated in an Optimum Visa Reward Card promotion within the past 12 months. Visa Reward Card will be mailed to customers who maintain promotion and remain in good standing with no past due or returned payments throughout first 90 days after account activation. Allow 4-6 weeks for delivery. Limit 1 per customer. Visa Reward Card cannot be used to pay Optimum monthly bill. Card value expires in 12 mos. Visa Reward Card may be used when making purchases from merchants in the U.S. and District of Columbia everywhere Visa debit cards are accepted. No ATM access. Terms and Conditions apply to Reward Cards. See Cardholder Agreement for details. Visa Reward Card is issued by MetaBank®, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. This optional offer is not a MetaBank product or service nor does MetaBank endorse this offer. Card is distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services.