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Mediacom Review 2021: Plans, Prices, and More

Get cheap, high-speed internet—but watch out for poor customer service.

Price: $19.99–$79.99/mo. (for the first 12 mos.)
Internet Speeds: 60–1,000 Mbps

Package
Best entry-level plan
Internet 100
Fastest plan
Internet 1 Gig
Price* Download/upload speed (up to) Data cap
$49.99/mo. Download: 100 Mbps
Upload: 10 Mbps
1,000 GB View plan
$79.99/mo. Download: 1,000 Mbps
Upload: 50 Mbps
6,000 GB View plan

Data is as of time of post. Offers and availability may vary by location and are subject to change.

UPDATE: More than 550 telecom companies—including Mediacom—and associations have taken the Keep America Connected Pledge. It promises the following:

(1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
(2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
(3) open its Wi-Fi hotspots to any American who needs them.

In addition, Mediacom has added these benefits:

  • Increasing broadband speeds for Connect2Compete (low-income) customers from 10 Mbps to 25 Mbps
  • Offering broadband service for free for 60 days to new Connect2Compete customers
  • Reducing prices for 60 Mbps broadband service for new customers
  • Suspending data usage limits through May 15

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Is Mediacom good?

Mediacom provides cable internet service to customers in 22 states. Its download speeds (up to 1,000 Mbps) and prices match most other providers’.

Also, in CableTV.com’s 2019 survey of customers from the 10 largest DSL and fiber internet service providers in the United States, Mediacom scored near the bottom in most categories.

    • Internet speed: 3.93 out of 5 (10th)
    • Reliability: 3.82 (9th)
    • Modem satisfaction: 3.92 (9th)
    • Install and setup: 4.00 (10th)
    • Customer support: 3.97 (8th)
    • Monthly bill: 3.74 (tie for 5th)
    • Value: 3.79 (8th)
    • Overall: 3.88 (9th)

Mediacom’s best score was 3.74 out of 5 (tying with Verizon for 5th place) in monthly billing. Chalk this up to its affordable plans.

Mediacom also has contracts, so before signing up, make sure it’s the company you want to connect your coaxial cable to—you’ll be together for a while.

Don’t worry; we’re here to help you make that decision. It might even be pretty easy, since Mediacom’s plans and prices suit households small and large. There’s even a low-income plan, which could come in handy for families whose income has dropped due to the COVID-19 outbreak.

Best Mediacom plans

Package
Best entry-level plan
Internet 100
Fastest plan
Internet 1 Gig
Price* Download/upload speed (up to) Data cap
$49.99/mo. Download: 100 Mbps
Upload: 10 Mbps
1,000 GB View plans
$79.99/mo. Download: 1,000 Mbps
Upload: 50 Mbps
6,000 GB View plans

Data effective as of post date. Offers and availability may vary by location and are subject to change.
*Plus, activation, installation and monthly modem rental fees.

Mediacom has four main internet plans for existing customers priced at $49.99–$79.99 (for the first 12 months).

Single people, couples without children, and smaller families can do a lot of HD streaming and gaming with the slowest plan, Internet 60.

For hardcore 4K streamers and gamers, we recommend the 1 Gig plan. If you land somewhere in between these demographics, choose the plan that most accurately describes your needs.

Mediacom internet plans

Package
Access Internet 60
Internet 100
Internet 300
Fastest plan
Internet 1 Gig
Price* Download/upload speed (up to) Data cap
$19.99/mo. Download: 60 Mbps
Upload: 5 Mbps
200 GB View plans
$49.99/mo. Download: 100 Mbps
Upload: 10 Mbps
1,000 GB View plans
$59.99/mo. Download: 300 Mbps
Upload: 30 Mbps
2,000 GB View plans
$79.99/mo. Download: 1,000 Mbps
Upload: 50 Mbps
6,000 GB View plans

Data effective as of post date. Offers and availability may vary by location and are subject to change.
*Plus, activation, installation and monthly modem rental fees.

The table above includes stats (including upload speeds and data caps) about each of Mediacom’s internet packages for current customers.

For more details, check out our Mediacom internet review.

Mediacom cable plans

Package
Local TV
Essential TV
Variety TV
Price Channels
Add $10/mo. to internet 50+ View plans
Add $40/mo. to internet 125+ View plans
Add $60/mo. to internet or pay $106.99/mo. for standalone service 170+ View plans

Data effective as of post date. Offers and availability may vary by location and are subject to change.

Mediacom’s TV plans will make you jump through a few more hoops compared to other providers. If you just want TV service from Mediacom, your only option will be the Variety TV package at its standalone rate of $106.99 per month. Variety TV is Mediacom’s largest TV package that includes basic cable channels like DIY Network and ESPN.

When you bundle Mediacom internet and TV service, you’ll get access to more TV packages. Along with Variety TV, Local TV offers a basic lineup of local and regional channels, while Essential TV includes basic cable networks like Nickelodeon and FX. Local TV, Essential TV, and Variety TV will add $10.00, $40.00, or $60.00 per month on top of your Mediacom internet plan.

But we’re not fans of Mediacom’s decision to require an internet plan to get Local TV and Essential TV. We also dislike Mediacom’s three add-on channel packs, which cost an additional $7.95 per month for channels (ESPNews, Cooking Channel, MTV2) that are commonly included by other TV providers.

Variety TV is our Mediacom package pick because you’ll get the most basic cable channels for your home. Mediacom’s lower-tier packages are affordable, but Local TV has a barebones channel lineup while Essential TV is missing common channels like ESPN and Disney XD.

Mediacom deals and promotions

Sometimes you’ve got to look for things that sweeten the deal. Currently, Mediacom offers the following promotions:

  • Free installation on all packages when you order online (reg. $99.99)
  • Free self-installation for Mediacom’s Xtream Wi-Fi 360 signal-boosting service (reg. $10.00/mo.)

Our final take on Mediacom

Mediacom finished in 9th place in our customer satisfaction survey, in the big picture, the provider’s score (3.88 out of 5) is only 0.35 points from first place. That means Mediacom’s customers generally like its product and service.

And to reiterate: Mediacom’s download speeds and prices hold their own against those of its competitors’. Ultimately, if you go with Mediacom cable internet service, we think you’ll be a satisfied customer.

Pros

      • Affordability
      • Cable speeds up to 1,000 Mbps

Cons

      • Low customer satisfaction scores
      • Contracts
      • Limited availability
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Mediacom FAQ

How much does Mediacom cost per month?

Mediacom offers cable internet plans priced at $49.99–$79.99 a month.

How do I access my Mediacom router settings? 

To access and manage your Mediacom router settings, log in to the Mediacom Home Network Manager. This is also where you can add devices to your network, change your password, set up port forwarding, and more.

What is Xtream by Mediacom? 

Xtream Wi-Fi 360 is Mediacom’s wireless signal boosting service. It’s normally $5.00 per month. Currently, Mediacom offers three free months of the service to new customers, which includes a Gateway modem/router and two Wi-Fi access points.

If you have a larger home, you can give your signal a bigger boost by adding up to two more Wi-Fi extenders ($2.99 each per month).

Can I buy my own modem for Mediacom?

You can use your own modem with Mediacom. Just ensure that it’s compatible with Mediacom’s service before buying.

Is Hulu free with Mediacom? 

You can access the Hulu app—and apps for Amazon Prime Video, HBO GO, and Netflix—through the TiVo unit Mediacom provides when you sign up for internet and TV service. But to actually use these apps, you’ll need to subscribe to them individually.

How much is basic cable for Mediacom?

Package
Essential TV
Variety TV
Price Channels
Add $40/mo. to internet 125+ View plans
Add $60/mo. to internet or pay $106.99/mo. for standalone service 170+ View plans

Data effective as of post date. Offers and availability may vary by location and are subject to change.

If you want only basic cable from Mediacom, you can get Variety TV. The package includes more than 170 channels for $106.99 per month.

You can also get the Essential TV basic cable package by bundling Mediacom TV and internet service. Depending on your internet plan, Essential TV will cost between $59.99 to $109.99 per month.

What is Mediacom Xtream?

Mediacom Xtream is Mediacom’s name for its TV, phone, and internet services.

*Plus monthly local broadcast station surcharge ranging from $14.13 to $21.53, monthly regional sports surcharge ranging from $1.64 to $12.00 and other monthly charges. *Activation, installation and monthly modem rental fees apply.