Mediacom Review 2020: Plans, Prices, and More

Name: Mediacom Review 2020: Plans, Prices, and More
Item: Mediacom Review 2020: Plans, Prices, and More
Rating: 3.65
Author: Randy Harward

Get cheap, high-speed internet—but watch out for poor customer service.

Price: $39.99–$79.99/mo. (for the first 12 mos.)

Internet Speeds: 60–1,000 Mbps

Call to sign up

1-855-855-4578

Package

Best budget plan
Internet 60

Best entry-level plan
Internet 100

Fastest plan
1 Gig Internet

Price*	Download/upload speed (up to)	Data cap
$39.99/mo.	Download: 60 Mbps Upload: 5 Mbps	60 GB
$49.99/mo.	Download: 100 Mbps Upload: 10 Mbps	400 GB
$79.99/mo.	Download: 1,000 Mbps Upload: 50 Mbps	6,000 GB

By Randy Harward

Share | Aug 3, 2020

UPDATE: More than 550 telecom companies—including Mediacom—and associations have taken the Keep America Connected Pledge. It promises the following:

(1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
(2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
(3) open its Wi-Fi hotspots to any American who needs them.

In addition, Mediacom has added these benefits:

Increasing broadband speeds for Connect2Compete (low-income) customers from 10 Mbps to 25 Mbps
Offering broadband service for free for 60 days to new Connect2Compete customers
Reducing prices for 60 Mbps broadband service for new customers
Suspending data usage limits through May 15

Is Mediacom good?

Mediacom provides cable internet service to customers in 22 states. Its download speeds (up to 1,000 Mbps) and prices match most other providers’.

Also, in CableTV.com’s 2019 survey of customers from the 10 largest DSL and fiber internet service providers in the United States, Mediacom scored near the bottom in most categories.

- Internet speed: 3.93 out of 5 (10th)
- Reliability: 3.82 (9th)
- Modem satisfaction: 3.92 (9th)
- Install and setup: 4.00 (10th)

- Customer support: 3.97 (8th)
- Monthly bill: 3.74 (tie for 5th)
- Value: 3.79 (8th)
- Overall: 3.88 (9th)

Mediacom’s best score was 3.74 out of 5 (tying with Verizon for 5th place) in monthly billing. Chalk this up to its affordable plans.

Mediacom also has contracts, so before signing up, make sure it’s the company you want to connect your coaxial cable to—you’ll be together for a while.

Don’t worry; we’re here to help you make that decision. It might even be pretty easy, since Mediacom’s plans and prices suit households small and large. There’s even a low-income plan, which could come in handy for families whose income has dropped due to the COVID-19 outbreak.

Jump to:

Mediacom Plans
Mediacom Deals
Our final take on Mediacom
FAQ

Best Mediacom plans

Swipe Left to See All →

Package	Price*	Download/upload speed (up to)	Data cap
Best budget plan Internet 60	$39.99/mo.	Download: 60 Mbps Upload: 5 Mbps	60 GB	View plans
Best entry-level plan Internet 100	$49.99/mo.	Download: 100 Mbps Upload: 10 Mbps	400 GB	View plans
Fastest plan 1 Gig Internet	$79.99/mo.	Download: 1,000 Mbps Upload: 50 Mbps	6,000 GB	View plans

Data effective as of 8/3/2020. Offers and availability may vary by location and are subject to change.

*Plus, activation, installation and monthly modem rental fees.

Mediacom has five main internet plans priced at $39.99–$79.99 (for the first 12 months).

Single people, couples without children, and smaller families can do a lot of HD streaming and gaming with the slowest plan, Internet 60.

For hardcore 4K streamers and gamers, we recommend the 1 Gig plan. If you land somewhere in between these demographics, choose the plan that most accurately describes your needs.

Mediacom internet plans

Swipe Left to See All →

Package	Price*	Download/upload speed (up to)	Data cap
Best entry-level plan Internet 60	$39.99/mo.	Download: 60 Mbps Upload: 5 Mbps	400 GB	View plans
Internet 100	$49.99/mo.	Download: 100 Mbps Upload: 10 Mbps	1,000 GB	View plans
Internet 200	$59.99/mo.	Download: 200 Mbps Upload: 20 Mbps	2,000 GB	View plans
Internet 500	$69.99/mo.	Download: 500 Mbps Upload: 30 Mbps	4,000 GB	View plans
Fastest plan 1 Gig Internet	$79.99/mo.	Download: 1,000 Mbps Upload: 50 Mbps	6,000 GB	View plans

Data effective as of 8/3/2020. Offers and availability may vary by location and are subject to change.

*Plus, activation, installation and monthly modem rental fees.

The table above includes stats (including upload speeds and data caps) about each of Mediacom’s internet plans.

For more details, check out our Mediacom Internet Review.

Mediacom deals and promotions

Sometimes you’ve got to look for things that sweeten the deal. Currently, Mediacom offers the following promotions:

Free installation on all packages when you order online (reg. $99.99)
Mediacom’s Xtream Wi-Fi 360 signal-boosting service is free to new customers for three months ($5.00/mo. thereafter)

Our final take on Mediacom

Mediacom finished in 9th place in our customer satisfaction survey, in the big picture, the provider’s score (3.88 out of 5) is only 0.35 points from first place. That means Mediacom’s customers generally like its product and service.

And to reiterate: Mediacom’s download speeds and prices hold their own against those of its competitors’. Ultimately, if you go with Mediacom cable internet service, we think you’ll be a satisfied customer.

Pros

- - Affordability
  - Cable speeds up to 1,000 Mbps

Cons

- - Low customer satisfaction scores
  - Contracts
  - Limited availability

Mediacom FAQ

How much does Mediacom cost per month?

Mediacom offers cable internet plans priced at $39.99–$79.99 a month.

How do I access my Mediacom router settings?

To access and manage your Mediacom router settings, log in to the Mediacom Home Network Manager. This is also where you can add devices to your network, change your password, set up port forwarding, and more.

What is Xtream by Mediacom?

Xtream Wi-Fi 360 is Mediacom’s wireless signal boosting service. It’s normally $5.00 per month. Currently, Mediacom offers three free months of the service to new customers, which includes a Gateway modem/router and two Wi-Fi access points.

If you have a larger home, you can give your signal a bigger boost by adding up to two more Wi-Fi extenders ($2.99 each per month).

Can I buy my own modem for Mediacom?

You can use your own modem with Mediacom. Just ensure that it’s compatible with Mediacom’s service before buying.

Is Hulu free with Mediacom?

You can access the Hulu app—and apps for Amazon Prime Video, HBO GO, and Netflix—through the TiVo unit Mediacom provides when you sign up for internet and TV service. But to actually use these apps, you’ll need to subscribe to them individually.

*Plus monthly local broadcast station surcharge ranging from $14.13 to $21.53, monthly regional sports surcharge ranging from $1.64 to $12.00 and other monthly charges. *Activation, installation and monthly modem rental fees apply.

Mediacom Customer Service

Why Is My Internet So Slow?

About the Author
Randy Harward

Randy Harward’s scribblings have appeared in HARP, Guitar World, Blurt, and a couple dozen other publications since the late ’90s. When he’s not watching TV professionally for CableTV.com, he’s eating burritos, playing disc golf, and caring for his tarantulas. Like everyone else on the internet, he thinks his cat is awesome.

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