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Terms & Conditions

GENERAL DISCLAIMER

Offers are valid for a limited time only, to qualifying residential customers who have not subscribed to applicable services within the previous 30 days and have no outstanding obligation to TWC. Standard rates apply after promotion. TV equipment required & is extra; No additional charge for modem; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply. Credit approval, prepayment or major credit card may be required. Services are subject to all applicable service terms & conditions, which are subject to change. Trademarks belong to their respective owners. Services not available in all areas. Restrictions apply. Charter services not yet available in all areas, please enter your address to determine availability.

By enrolling in this promotion, customer agrees to be bound by the terms of Subscriber Agreement which can be found at https://www.charter.com/browse/content/services#/terms_TCR1

Double Play Internet + Phone: Promotional price is $59.98/mo. Yr. 1; standard rates apply after 1 year. Qualifying bundle includes Spectrum Internet with speeds up to 60 Mbps & Spectrum Phone. No additional charge for modem; WiFi activation charge is $9.99 if WiFi is included in the bundle; other equipment, install, taxes, fees & surcharges may apply.

Double Play Video Select + Internet: Promotional price is $89.98/mo. Yr. 1; standard rates apply after 1 year. Qualifying bundle includes TV Select, Internet, and Phone Unlimited. TV equipment required & is extra; WiFi activation charge is $9.99 if WiFi is included in the bundle; No additional charge for modem; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply.

Double Play Video Silver + Internet: Promotional price is $109.98/mo. Yr. 1; standard rates apply after 1 year. Qualifying bundle includes TV Silver, Internet, and Phone Unlimited. TV equipment required & is extra; WiFi activation charge is $9.99 if WiFi is included in the bundle; No additional charge for modem; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply.

Double Play Video Gold + Internet: Promotional price is $129.98/mo. Yr. 1; standard rates apply after 1 year. Qualifying bundle includes TV Gold, Internet, and Phone Unlimited. TV equipment required & is extra; WiFi activation charge is $9.99 if WiFi is included in the bundle; No additional charge for modem; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply.

Triple Play Video Select + Internet + Phone: Bundle price is $89.97/mo. Yr. 1; standard rates apply after 1 year. Qualifying bundle includes TV Select, Internet, and Phone Unlimited. TV equipment required & is extra; WiFi activation charge is $9.99 if WiFi is included in the bundle; No additional charge for modem; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply.

Triple Play Video Silver + Internet + Phone: Bundle price is $109.97/mo. Yr. 1; standard rates apply after 1 year. Qualifying bundle includes TV Silver, Internet, and Phone Unlimited. TV equipment required & is extra; WiFi activation charge is $9.99 if WiFi is included in the bundle; No additional charge for modem; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply.

Triple Play Video Gold + Internet + Phone: Bundle price is $129.97/mo. Yr. 1; standard rates apply after 1 year. Qualifying bundle includes TV Gold, Internet, and Phone Unlimited. TV equipment required & is extra; WiFi activation charge is $9.99 if WiFi is included in the bundle; No additional charge for modem; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply.

To receive all TV services, Spectrum TV, remote and lease of a Set-Top box are required.

The Better Guarantee is a thirty-day money-back guarantee that applies to TV, Phone and/or Internet monthly recurring charge and standard installation charge. Charter must receive cancellation request for all eligible services within 30 days after installation. Return of all leased equipment required.

TV: HDTV and HD Set-Top Box are required to receive HD service. As a condition of service, you may be required to have equipment for every TV in your home. Charter authorized modem required for in home viewing and minimum 1.5 Mbps connection recommended for out of home viewing. Some functions require compatible Set-Top box or DVR. Programming is subject to availability and the video package to which you subscribe. Not all equipment supports all services. HDTV and HD set-top box are required to receive HD service.

Must subscribe to both Spectrum TV and Phone to get Caller ID on TV. Caller ID on TV is not available in all areas.

Internet: Access to WiFi hotspots is available to customers with Spectrum Internet. Actual speeds may vary. Not available in all areas. Some restrictions may apply. Some Internet services may include Home WiFi and may require installation charges. Lease of a modem or purchase of a compatible modem required for Internet service. Current compatible modems can be found at twc.com/compatiblemodems.

Phone: Additional charges may apply for Directory Assistance, Operator Services and International calls outside of the calling area.

© 2016 Charter Communications, Inc. CHARTER and CHARTER SPECTRUM are registered service marks of Charter Communications Holding Company LLC. Time Warner Cable and the eye/ear logo are trademarks of Time Warner Inc. Used under license. All rights reserved. To order any services not available online, contact us.