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Xfinity vs. Optimum Internet

From fiber internet to free router rentals, here’s what you need to know about Xfinity and Optimum internet plans.

Best overall

Price: $35.00–$75.00/mo.
Internet speeds: 100–940 Mbps
Data cap: Unlimited

Fastest

Price: $39.00–$299.95/mo.
Internet speeds: 50–2,000 Mbps
Data cap: 1.2 TB

Xfinity adequately covers the basics for a cable internet service provider (ISP). But with Optimum, you’ll have benefits like no-contract pricing, no data caps, and a growing fiber internet network that’ll provide excellent internet performance for your household.

Xfinity vs. Optimum internet pros and cons


No contracts or data caps
Some fiber internet availability
Huge second-year price jumps


Great customer support
​​ Smaller second-year price increases
Contracts and data caps on most plans

Deals and promotions

Xfinity internet deals

Xfinity’s best internet deals include student and military discounts along with the free Xfinity Flex streaming stick. Check out our Xfinity deals guide for the latest Xfinity offers.

Optimum internet deals

Optimum’s current offers include a $100 Visa gift card, one free month of internet service, and up to a year of free HBO Max™. Visit our Optimum deals guide to learn more.

Compare Xfinity and Optimum head to head

Pricing Download speeds up to Upload speeds up to Data cap Details
$39.99*–$299.95/mo.** 50 Mbps–2,000 Mbps 5 Mbps–2,000 Mbps 1.2 TB–Unlimited View Xfinity plans
$35.00/mo–$75.00/mo.* 100 Mbps–940 Mbps 5 Mbps–940 Mbps Unlimited View Optimum plans

Data effective as of post date. Not all offers available in all areas.
*For the first 12 months.
**For the first 24 months with a 2-year agreement.

Xfinity might have the brand-name recognition compared to Optimum, but when it comes to value, Optimum’s internet plans win out over Xfinity.

With Xfinity, you’ll have thorough customer service and a great optional modem/router. But Xfinity’s extra fees and complicated pricing agreements create more work than we’d like to see for an internet plan.

By comparison, Optimum’s internet plans come with lower fees, no data cap, and simple first-year pricing compared to Xfinity. Optimum also has a fiber internet network with fast upload speeds that’ll make it easier to transfer files and take Zoom calls.

Packages and pricing

Xfinity and Optimum’s internet packages offer similar download speeds, but there’s a lot of differences when you get into the fine print. Here’s what you need to know about Optimum and Xfinity’s internet plans.

Xfinity internet packages

Price* Download speeds up to Upload speeds up to Internet type Details
$65.00/mo. 50 Mbps 5 Mbps Cable View plans
$80.95/mo. 100 Mbps 5 Mbps Cable View plans
$39.99/mo.* 200 Mbps 5 Mbps Cable View plans
$59.99/mo.* 400 Mbps 10 Mbps Cable View plans
$69.99/mo.* 800 Mbps 15 Mbps Cable View plans
$79.99/mo.** 1,200 Mbps 35 Mbps Fiber View plans
$299.95/mo.** 2,000 Mbps 2,000 Mbps Fiber View plans

Data effective as of post date. Not all offers available in all areas.
*For the first 12 months.
**For the first 24 months with a 2-year agreement.

If you’re choosing between Optimum or Xfinity, you’re likely in Optimum’s three-state footprint (New York, New Jersey, and Connecticut). The greater New York region is part of Xfinity’s Northeast region and Xfinity’s pricing in the area requires a little bit of explanation.

The prices on Xfinity’s introductory Performance Starter and Performance packages might seem surprisingly high, but there’s a reason: neither plan comes with a contract. You’ll be paying way more per month upfront compared to Xfinity’s other plans, but you can leave Xfinity at any time and won’t have a scheduled price increase after your first year.

Pro tip: Xfinity is primarily a cable internet provider, so you’ll get great download speeds but lackluster to average upload speeds on most of its plans. As Xfinity’s only fiber internet plan, Gigabit Pro has excellent upload speeds, but it also costs $299.95 per month. It’s not exactly a budget-friendly plan!

But this policy also means that Xfinity lacks a budget-friendly cheap internet plan compared to Optimum. For example, Xfinity’s 50 Mbps Performance Starter plan is available outside of the New York region, but it’s also priced at a far more reasonable $19.99 per month.

Xfinity’s other internet plans have reasonable first-year pricing and download speeds, but Xfinity is one of the few providers that continues to make internet contracts a standard part of its plans.

If you want Xfinity service for less than a year, you’ll have to pay extra for a no-contract plan or pay a hefty early termination fee. With competitors like Optimum, your internet plan will still cost around the same as Xfinity, and you won’t have to deal with a contract.

For most households, we recommend Performance Pro. At $39.99 per month for the first year with 200 Mbps download speeds, the plan has enough bandwidth for households who want to watch the latest episode of Money Heist or download the occasional PlayStation 5 game.

View Xfinity plans

Optimum internet packages

Price* Download speeds up to Upload speeds up to Internet type Details
$35.00/mo. 100 Mbps 5 Mbps Cable View plans
$45.00/mo. 300 Mbps 20 Mbps Cable View plans
$65.00/mo. 500 Mbps 20 Mbps Cable View plans
$75.00/mo. 940 Mbps 35 Mbps Cable View plans
$35.00/mo. 100 Mbps 100 Mbps Fiber View plans
$40.00/mo. 300 Mbps 300 Mbps Fiber View plans
$60.00/mo. 500 Mbps 500 Mbps Fiber View plans
$80.00/mo. 940 Mbps 940 Mbps Fiber View plans

Data effective as of publish date. Offers and availability may vary by location and are subject to change.
* For 1 year. Plus taxes, equip. charges and fees.

Optimum’s cable internet plans offer decent value and speed options. Although Optimum lowered its cable internet upload speeds for less-than-clear reasons, you’ll still get faster upload times across the board compared to Xfinity. You’ll get the most from Optimum’s cable internet upload speeds if you’re regularly taking Zoom calls (you’ll get through that full day of calls, bud) or uploading files.

Pro tip: Optimum doesn’t have contracts, so you can end your internet plan at any time without paying an early termination fee.

Optimum’s biggest advantage versus Xfinity is its growing fiber internet network. Although it’s not as widely available as its cable internet plans, Optimum’s fiber internet packages are affordable and priced in line with its standard internet plans. Xfinity’s only fiber internet plan costs $299.95 per month, which’ll put it out of range for most households.

Optimum’s fiber internet plans have equal upload and download speeds that’ll be a benefit if you’re regularly doing large cloud backups or uploading large files for work. Fiber internet offers the fastest performance compared to cable or DSL internet, and we’d recommend Optimum’s fiber internet plans if they’re in your neighborhood.

Our top Optimum internet pick is Optimum 300. At $45.00 per month for your first year with 300 Mbps download speeds, the plan has enough bandwidth to handle downloads, Hulu nights, or video calls for most families. If your neighborhood has Optimum fiber coverage, we’d recommend getting Fiber Internet 300 instead.

View Optimum plans

Equipment

Xfinity and Optimum offer their own rentable modem/routers. Xfinity’s xFi Gateway ($14 per month) integrates with other Xfinity services and hardware like the xFi Pods. If you’re planning to get additional Xfinity products, the xFi Gateway’s integrations could be a plus if you don’t want to worry about the installation process.

Optimum’s Gateway 6 ($10 per month) doesn’t have the level of hardware integrations like Xfinity. But—as with the xFi Gateway—the Gateway 6 comes with Wi-Fi 6 support, which provides faster Wi-Fi performance.

Both gateway devices are convenient options if you want someone else to take care of your internet equipment, although we’d recommend buying your own Optimum-compatible or Xfinity-compatible equipment to save on rental fees.

Device
Xfinity xFi Gateway
Optimum Gateway 6
Cost
$15.00/mo.
$10.00/mo.

Internet price after 12 months

Price increases after your first year of service are standard practice at most ISPs, and neither Optimum nor Xfinity cover themselves in glory here.

All of Optimum’s internet prices more than double after your first year and the ISP’s non-promotional prices are higher than Xfinity’s pricing. Xfinity’s second-year prices aren’t much better than Optimum, but Xfinity at least tapers off its price hikes starting with the Blast! Plan.

Pro tip: You might be able to get a discount on your bill if you’re willing to wrangle with Xfinity or Optimum’s customer service.

In addition to being a pain to deal with, Optimum’s second-year price hike essentially turns the ISP from an affordable to a premium internet service.

With Xfinity, you could still downgrade to Performance Starter ($65.00 monthly) if you want to avoid the second-year price hike. But even Optimum’s entry-level Optimum 100 package increases from $35.00 to $89.99 monthly, making it a budget-breaking price hike for most households.

We’d also point out that Verizon Fios, a big Optimum competitor in the greater New York region, did away with second-year price increases on its internet plans. Internet plans without a surprise price increase? What a concept!

Optimum prices after 12 months

Price for first 12 months Price after 12 months Download speed Details
$35.00/mo. $89.99/mo. 100 Mbps View plans
$40.00–$45.00/mo. $109.99/mo. 300 Mbps View plans
$60.00–$65.00/mo. $129.99/mo. 500 Mbps View plans
$75.00–$80.00/mo. $139.99/mo. 940 Mbps View plans

Data effective as of publish date. Offers and availability may vary by location and are subject to change.

Xfinity prices after 12 months

Price for first 12 months Price after 12 months Download speed Details
$65.00/mo. $65.00/mo. 50 Mbps View plans
$80.95/mo. $80.95/mo. 100 Mbps View plans
$39.99/mo. $95.95/mo. 200 Mbps View plans
$59.99/mo. $100.95/mo. 400 Mbps View plans
$69.99/mo. $105.95/mo. 800 Mbps View plans
$79.99/mo. $79.99/mo. ($89.99/mo. after year 3, $110.95/mo. afterward) 1,200 Mbps View plans
$299.95/mo. $299.95/mo. 2,000 Mbps View plans

Data effective as of publish date. Offers and availability may vary by location and are subject to change.

Customer satisfaction

(4.15 /5)

(3.87 /5)

Xfinity finished in second place during our annual ISP customer satisfaction survey. Xfinity’s customers were big fans of the provider’s internet performance, reliability, and installation process.

But Optimum didn’t fare as well as Xfinity, landing in seventh place out of ten ISPs. While Optimum customers liked the ISP’s TV plans, Optimum earned middling to lackluster scores in categories like bill value and customer support.

Data cap

Optimum doesn’t have a data cap, so you can stream 4K video or albums off Spotify to your heart’s content. We’re always fans of ISPs that give you unlimited data right off the bat. Especially in larger households, it’s easy to blow past a data cap if multiple people are regularly downloading large games or streaming video.

Xfinity has a 1.2 TB data cap, but you can get unlimited data for an additional $30 per month or by upgrading to Xfinity’s Gigabit Pro plan. Xfinity won’t charge overage fees the first time data-capped customers exceed 1.2 TB of monthly data. Afterwards, it’ll cost $10 for every additional 50 GB of data you use with an overage fee limit of $100 per month.

Final take: Is Xfinity or Optimum better?

With Xfinity, you’ll have great customer support, but the ISP’s upload speeds are mediocre, and you’ll be saddled with headaches like contracts and a data cap.

Optimum’s growing fiber internet network is a huge plus for customers, but its massive second-year price hikes are an equally big eyesore.

Optimum narrowly takes the win over Xfinity thanks to benefits like its fiber internet network and no-contract pricing. But we’d recommend marking your Optimum agreement’s one-year mark on a calendar to ensure you aren’t caught off guard by the ISP’s scheduled price hike.

Methodology

Our experts crunched the numbers, rating Xfinity and Optimum on bang for your buck, reliability, features, and customer satisfaction. Then we matched up both providers head to head to give a clearer picture of their strengths and weaknesses. For more information on our methodology, check out our How We Rank page.

Xfinity vs. Optimum internet FAQ

What's better: Optimum or Xfinity?

Optimum internet has better upload speeds than Xfinity, although Xfinity’s prices are more affordable after your second year of internet service. But if your neighborhood has Optimum fiber internet service, we’d recommend getting Optimum.

Does Optimum have good internet?

Optimum has good upload and download speeds for a cable internet provider. Its fiber internet plans offer faster upload and download speeds that work best for families who are regularly uploading content online.

Does Xfinity have faster internet?

Xfinity’s download speeds are just as fast as Optimum. But Xfinity’s upload speeds are slower than Optimum.