Guess what—it’s your favorite writer, Rachel Oaks. I gave my Netgear CM400 and Netgear R6220 a break to test the xFi Gateway just for you. Here’s how the setup went down:
When you’re a new Xfinity customer, Xfinity will ship your xFi Gateway and everything you need to install it for free. But since I’m a veteran Xfinity customer, Xfinity would charge me about $50 for shipping (a rough estimate from my Xfinity agent).
To save time and cash, I went to my local store to pick it up instead. There was a bit of a wait, but the store had good social-distancing practices, and I was there for less than 10 minutes total.
Back at home, I started the setup using the Xfinity app. When the app worked, setup was a breeze—but then the app went on the fritz.
I got kicked out, and I had to dig through all the menus (the Xfinity app has so many menus, y’all) to pick up where I left off. Thank goodness I’m comfortable poking around in apps. Otherwise, the situation would have called for a long conversation with an Xfinity agent.
After all the troubleshooting and the more run-of-the-mill wait times for the xFi Gateway to activate, setup took me about 50 minutes in total. Connecting my seven smart home devices to my new Wi-Fi network took another 30 minutes.
That’s almost an hour and a half total—switching routers is no joke, y’all. I do this because I love you.