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Xfinity from Comcast Phone Numbers

Need an Xfinity phone number? Click on the box that matches your needs, and we'll get you in touch with the right department.

I want Xfinity service.

Looking for high-speed internet and cable to get all your favorite shows? If you’re in an area where Xfinity from Comcast is available, great service is only a moment away.

I'm not sure if I'm in an Xfinity service area.

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I'm not sure if I'm in an Xfinity service area.

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Check Xfinity from Comcast availability and pricing by entering your zip code below.

Please enter a valid zip code.

I'm an Xfinity customer.

Need help with your Xfinity from Comcast service? Tell us whether you’re a business customer or residential customer to get the support you need.

I'm a business customer.

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I'm a business customer.

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This is the right place to get phone or online support for your Comcast Business internet service.

Call Comcast Business customer service at:

1-800-391-3000

I'm a residential customer.

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I'm a residential customer.

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Billing Issues

I have questions about my Xfinity bill.

Troubleshoot it yourself:

Check Xfinity’s online support page for information on your Xfinity bill.


Call Comcast:

Dial 1-877-338-5965, and press 1 for billing.


Get a call from Comcast: you can schedule a call online or with your Xfinity My Account app.


Live chat with Comcast:

Go to Xfinity’s live chat support to talk with customer support online.

I want to pay my Xfinity bill.

Pay online:

Log into your Xfinity account and make a payment.


Pay with your Xfinity My Account App:

Go to your app → tap “Account” → tap “Make a Payment.”

Internet Connection Issues

My Xfinity internet service is out.

Troubleshoot it yourself:

Some connection issues can be solved on your own by visiting Xfinity’s internet support page to learn more.


Call Comcast:

Dial 1-877-338-5965, and press 1 for technical support.


Get a call from Comcast: you can schedule a call online or with your Xfinity My Account app.


Chat with Comcast:

Go to Xfinity’s live chat support to talk with customer support online.


Tweet at Comcast:

Send a tweet to @comcastcares with your concerns.


Text Xfinity from Comcast:

If your phone number is registered for Comcast alerts, text “OUT” to 266278 to check for outages in your area.

Moving Concerns

I am moving outside of Comcast's coverage area.

Disconnect your service by contacting Comcast.


Ensure the disconnecting process goes smoothly.

  • Comcast never wants to lose its valuable customers. If you call to cancel your service, you can expedite the process by letting your Xfinity representative know that you're moving outside of a Comcast service area.
  • Get a list of the equipment you must return (modems, DVRs, etc.).
  • After you’ve moved, call and double-check that everything has been disconnected, your billing is paid in full and stopped, and Comcast has received all your rental equipment.
I don’t know if my new address is in a Comcast service area.

Enter your new zip code below to see if Xfinity is available where you’re moving.

Please enter a valid zip code.
I’m moving from one Comcast area to another.

Transfer your Xfinity service.


Activate Xfinity service at your new address.

  • Call Comcast: dial 1-855-OK-BEGIN (1-855-652-3446), and be prepared with the last four digits of your equipment serial number, the phone number on the account, and the location of the equipment (bedroom, living room, etc.).
  • Activate service online: complete Xfinity’s activation walk-through online, and be sure to have your account number and phone number ready.

Xfinity Store Locations

I need to find my local Xfinity from Comcast store.

Find your local Xfinity from Comcast store.

Xfinity Accessibility Services

I need Comcast accessibility services for customers with disabilities.

Learn about Xfinity's Accessibility features.

Other Needs

All Xfinity from Comcast Numbers

Comcast Customer Support Phone Number: 1-800-266-2278 (1-800-COMCAST)

Xfinity Customer Support Phone Number: 1-800-934-6489 (1-800-XFINITY)

Xfinity from Comcast Support Phone Number: 1-877-338-5965

  • Press 1 for billing and technical support.
  • Press 2 for new services.
  • Press 3 to move services.
  • Press 4 to disconnect services.
  • Press 5 to add services.
  • Press 6 to change or remove services.
  • Press 9 for Spanish options.
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Xfinity Online Account Portals

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