Cancel your service in person: you can go to a local Xfinity store to disconnect your service—start by going to the Xfinity Store Locations section below.
Ensure the disconnecting process goes smoothly.
Comcast never wants to lose its valuable customers. If you call to cancel your service, you can expedite the process by letting your Xfinity representative know that you're moving outside of a Comcast service area.
Get a list of the equipment you must return (modems, DVRs, etc.).
After you’ve moved, call and double-check that everything has been disconnected, your billing is paid in full and stopped, and Comcast has received all your rental equipment.
Not available in all areas. On Demand selections subject to charge, indicated at time of purchase. WiFi claim based on March 2016 studies by Allion Test Labs, Inc. Actual speeds vary and are not guaranteed. Call for restrictions and complete details.