Xfinity Internet Review: We Help You Find the Best Deals & Plans (Fast & Easy)

Is Xfinity internet worth it?

Xfinity internet is a solid choice for most folks because of its wide availability, decent reliability, fast speeds, and competitive pricing that starts at only $20 monthly.

That said, Xfinity’s data overage fees can stack up fast, and its reliance on contracts makes things more complicated than we’d like for an internet provider.

But overall, we can attest that you’ll get excellent internet service and great freebies when you get an Xfinity internet plan.

Read on as we go over deals, prices, plans, features, equipment, our experience, and current customer reviews.

Xfinity internet deals and promotions

Right now, the big Xfinity freebies include getting Peacock Premium with the X1 DVR.

You can also sign up for Xfinity Mobile, which offers affordable cell phone service for Xfinity Internet customers—and when you bundle, you’ll get a discount on your internet service. As an extra perk, Xfinity has been known to sometimes throw in a Visa prepaid card when you sign up for qualifying plans. Who doesn’t love a gift card?

You can see all of Xfinity’s best offers on our Xfinity deals page.

Xfinity internet packages and plans in your area

Xfinity prices and reliable speeds are the reason a few of us at CableTV.com are Xfinity customers. We haven’t experienced many slowdowns or outages—and when we called customer service to discuss lowering our bill after increasing over time, they granted our wish.

Xfinity divides its plans into three regions (West, Central, and Northeast), and Xfinity’s prices depend on which region your state is in. Check out the tables below to see how much Xfinity internet costs in your area.

Xfinity internet plans (West)

*For the first 12 months with a 1-year agreement. Includes $10/mo automatic payments and paperless billing discount.
**For the first 24 months with No Term Agreement. Includes $10/mo automatic payments and paperless billing discount.
Data effective as of publish date. Offers and availability may vary by location and are subject to change.

Xfinity’s region-specific prices make it tricky to give specific plan recommendations, but in general, we’d recommend focusing on three things: price, download speeds, and contract requirements.

For instance, we’re all for the Fast plan, which comes with 400 Mbps at a fair starting price. With a 400 Mbps plan, you’ll be able to support a full household’s internet needs without breaking a sweat. (Check out our internet speed guide below to learn more about which Xfinity speed plan works best for your home.)

Should you need faster Xfinity internet plans, Xfinity plans are moderately priced for their speeds. We’re also fans of Xfinity’s budget-friendly plans with first-year pricing under $30 per month. Although these plans aren’t the fastest, they’ll be more than enough if your household only needs the internet for emails or Facebook updates.

Xfinity internet specs and features

Xfinity offers a dependable router, a decent amount of data (for most households), and hotspots alongside its internet plans. Let’s break down the most important features for Xfinity internet plans.

Xfinity’s internet equipment

When you sign up for an Xfinity internet plan, Xfinity will offer you a router you can rent, and the current model is called Xfinity xFi.

​​Xfinity calls its modems/routers a “gateway,” and they support your phone, internet, and Wi-Fi connection. Xfinity brags about its gateway’s long list of features, but the features that set it apart are its built-in parental controls and Xfinity’s Advanced Security service, which protects your home network from security risks and phishing threats.

In the two years that I’ve had Xfinity’s gateway in my apartment, I haven’t experienced any issues. There have been no slowdowns, connection problems, or other reasons to call Xfinity support for help. And it’s about 7 inches tall, so it can fit anywhere. 

But you can save a lot more money in the long run by buying your own Xfinity-compatible modem and router. Head over to our “Best Xfinity-Compatible Modems” article for help picking out the right one for your Xfinity plan.

Hotspots

With your Xfinity internet plan, you’ll get access to Xfinity hotspots—and they can help keep you from using up more data. 

Xfinity’s hotspots help you get Wi-Fi while you’re on the go. When you check your Wi-Fi options on your smartphone, hop on the hotspot named XFINITY or xfinitywifi to get access to the internet and save your data allowance when you’re nearing your data cap. 

Learn more about how to find Xfinity’s hotspots in our guide.

Xfinity Internet speeds, connection type, and reliability

Xfinity internet speeds

Xfinity internet plans come in up to seven speed tiers, ranging from 75 Mbps to 6,000 Mbps in some areas.

In fact, Xfinity ranks as one of the fastest internet providers around. However, we typically recommend getting the right internet speed for you rather than just the fastest internet plan available.

If you’re getting internet for a small household that doesn’t use it much, we’d recommend up to a 200 Mbps Xfinity internet plan. I’ve had the 300 Mbps plan for two years now to support two people working from home, gaming, video streaming, and smart home devices. And honestly, our internet speeds are almost flawless. Our social media apps launch quickly, and there’s no lag when we stream, for example. 

But if you have a big family that frequently streams 4K content, we recommend a faster internet plan. We suggest allotting at least 50 Mbps to 100 Mbps per user to determine the amount of internet speed you need.

Reliability

Xfinity Internet is known to be very reliable, delivers at least close to the speeds it promises, and outages are few and far between. 

Don’t get us wrong, speed throttling and outages can occur, but there are quick solutions. If you notice your speeds are slow and you haven’t reached your data cap, throttling during busy hours is temporary and you can disconnect other devices to help focus your speeds on your computer, for example. 

If there’s an outage, some customers have talked highly of the customer service in those situations.

Connection type

Xfinity’s internet network is a hybrid of a fiber-optic backbone that carries internet signals quickly over long distances and coaxial cables that affordably carry internet directly to your home.

In some urban areas, Xfinity has built up its fiber-optic network. This allows for super-fast gig plans, including Gigabit x6—one of the fastest gig plans on the market today.

Along with 6,000 Mbps (6 Gbps) download speeds and similarly fast upload speeds from Xfinity, Gigabit x6 also has unlimited data usage. The power! Imagine how many 4K Ultra HD movies you can stream without worrying about going over your data cap.

But Gigabit x6 comes with a two-year agreement and a whopping $299.95 per month price tag. Since Gigabit x6 is excessive in every way, we don’t blame you if you decide to check yourself before you wreck yourself. The plain ole Gigabit plan offers a still-blazing-fast 1,000 Mbps for $75.00 per month. That’s more than $200.00 less, at the very least.

But the choice is still yours. If you gotta go fast, you gotta go fast—right?

Prepaid internet

Xfinity Prepaid Internet is Xfinity’s no-contract and flat-rate internet package. For $15 per week or $45 per month, you’ll get a 50 Mbps internet connection and won’t have to deal with a service agreement or price increases after your first year. Check out our full Xfinity Prepaid Internet review to learn more about the service.

Xfinity customer satisfaction and reviews

Xfinity earned excellent scores as the second-best internet provider in our annual customer satisfaction survey. The provider didn’t land lower than third place in categories including value, equipment quality, and ease of installation.

We also got to hear from current Xfinity customers about their experience with this provider. The majority were positive, but we’ll also include some negative encounters:

Positive: “It has worked perfectly. I have had great service. It has only been out a couple of times but they were prompt to fix it.” – Xfinity customer from Kentucky

Negative (somewhat): “Never had any problems with Xfinity. Just wish it was cheaper. Other providers are cheaper but I’m afraid they wouldn’t be as reliable.” – Xfinity customer from Pennsylvania

Positive: “It’s simple and easy to use. It has a reasonable speed at a reasonable price.” – Xfinity customer from Georgia

Negative: “They are good, but their products are too expensive for what they offer. Too many hidden fees.” – Xfinity customer from New Jersey

Positive: “All my experiences with them have been positive. Their customer service is always friendly and helpful and the service is consistent.” – Xfinity customer in New Hampshire

Xfinity internet FAQ

Why you should trust us

Our experts crunched the numbers on Xfinity’s internet plans, rating them for bang for your buck, reliability, features, and customer satisfaction. Then we matched up Xfinity’s internet plans against the competition to give a clearer picture of their strengths and weaknesses.

For more information on our methodology, check out our How We Rank page.