Xfinity Internet Review: We Help You Find the Best Deals and Plans (Fast and Easy)

Is Xfinity internet worth it?

Xfinity internet is a solid choice for most folks because of its wide availability, solid reliability, and competitive pricing that starts at only $35 monthly. Xfinity’s one of the few internet providers with budget internet plans, which gives some nice flexibility for households who need cheap internet.

As for internet speeds, Xfinity offers a standard slate of download speeds that you’d find on other cable internet providers. That said, Xfinity’s plan fine print can be a little confusing, and its non-promotional price hikes are higher than we’d like to see for an internet provider.

Overall, we can attest that an Xfinity internet plan offers decent service and great freebies. Read on as we go over deals, prices, plans, features, equipment, our experience, and current customer reviews.

Xfinity Internet has (slightly) different plans based on your area

Xfinity prices and reliable speeds are the reason a few of us at CableTV.com are Xfinity customers. We haven’t experienced many slowdowns or outages—and when we called customer service to discuss lowering our bill after increasing over time, they granted our wish.

Xfinity divides its plans into three regions (West, Central, and Northeast), but they’ve largely standardized their pricing nationally. In the table below, we list all of Xfinity’s main internet plans and their starting costs. Since Xfinity’s prices can vary between regions, your prices may be slightly different than what you see below, depending on where you live.

Still, the prices below will give you a good idea of what you’ll be paying for your first year of Xfinity internet service.

Xfinity internet plans

Data effective as of publish date. Offers and availability may vary by location and are subject to change. Offer ends 6/23/2025. Restrictions apply. Autopay w/ stored bank account and paperless billing req’d. Taxes and fees extra and subj. to change. Xfinity Mobile req's Xfinity Int. Reduced speeds after 30 GB of usage/line. Data thresholds may vary.

When looking at Xfinity’s internet plans, we’d recommend focusing on three things: price, download speeds, and contract requirements.

For instance, we’re all for the Fast plan, which comes with 600 Mbps at a fair starting price. With a 600 Mbps plan, you’ll be able to support a full household’s internet needs without breaking a sweat. Should you need faster Xfinity internet plans, Xfinity’s other plans are moderately priced for their speeds. We like that Xfinity’s upped its speeds across the board—the ISP’s introductory price-per-Mbps rate is fairly competitive against other providers.

We’re also fans of Xfinity’s budget-friendly plans with first-year pricing under $40 per month. Although these plans aren’t the fastest, they’ll be more than enough if your household only needs the internet for emails or Facebook updates.

That said, Xfinity’s base plan will be Connect More in most areas—we checked eight addresses across all three Xfinity regions and weren’t shown the Connect plan in Xfinity’s checkout prompt. (However, a customer service agent told us they could manually add it to our cart.) While Xfinity’s switch-around is slightly annoying, we’d wager that most households would prefer Connect More’s 3x download speeds over the $5 price difference. And if budget’s a top concern in your household, Xfinity also has its prepaid NOW Internet service along with its Internet Essentials program for qualifying households on government assistance.

(Xfinity also has its faster Gigabit x10 plan with speeds up to 10 Gbps, but it has extremely limited availability, and you’ll need to live within one-third of a mile of an Xfinity fiber node to qualify for the plan.)

Xfinity data usage and unlimited data

Xfinity’s standard 1.2 TB internet data cap offers a decent amount of data for your family’s browsing, Instagram scrolling, and Netflix marathoning each month. Still, we don’t love a data cap, and considering how Xfinity’s upped its base download speeds, you’re more liable than ever to hit it if you have more than a few heavy internet users in your home.

Thankfully, Xfinity’s become a little more generous with its data policy. Currently, Xfinity is offering free unlimited data during your promotional period. But if you go overboard with your data usage outside of the promotional period, Xfinity can charge you up to $200 per month each time you do. (Ew, gross.)

Check out our Xfinity data cap guide to learn more about upgrading to unlimited data. 

Xfinity internet speeds and reliability land in the middle of the pack

Every year, we survey hundreds of Xfinity internet customers as part of our Internet Customer Satisfaction Survey and analyze speed test data from our partners at HighSpeedInternet.com to see how Xfinity performs in the real world.

According to HighSpeedInternet.com, Xfinity internet customers had an average latency mark of 16.6 milliseconds, which puts it in the top 10 among all internet providers. Latency, for example, is how long it takes for your computer to react to your click, and it’s important for tasks like video calls or gaming.

Xfinity’s phenomenal speed and reliability improvements helped it place sixth for performance among all ISPs in our survey. 81% of respondents were highly satisfied with Xfinity’s speeds, while current customers gave Xfinity’s internet reliability a 77% approval—both marks were great, as we typically consider 70% approval to be a baseline in our surveys. 

Xfinity internet offers quality add-ons, but it’ll cost you

Xfinity offers add-ons like a dependable router, cell phone and TV bundles, hotspots, and more alongside its internet plans. Let’s break down the most important features for Xfinity internet plans.

What do Xfinity customers think about Xfinity internet?

In our annual Internet Customer Satisfaction Survey, Xfinity internet tied for third in overall satisfaction among all ISPs with a phenomenal 80% approval rating. Xfinity’s gains in internet performance fueled its upward swing in this year’s survey, as its middling scores in other areas were in line with other cable providers.

• Fewer than 65% of Xfinity customers were highly satisfied with Xfinity’s prices.
• 79% of respondents felt it was easy to connect with Xfinity’s customer support.
• But only 65% of surveyed Xfinity subscribers had an enjoyable experience with them.

Xfinity’s nationwide network of retail stores makes it easy to grab things like replacement hardware or learn about new plans, and Xfinity’s upgraded download speeds are translating to a better customer experience. Xfinity’s customer service experience continues to be a pain point for the ISP, but its current five-year price guarantee promotion is a nice response to customer concerns about price hikes.

Here’s what a few current Xfinity customers told us about their experience with the ISP:

Xfinity internet FAQ

Why you should trust us

Our experts spent more than a month diving deep beyond the prices and speeds for Xfinity internet. First, we conducted original research by talking to hundreds of real Xfinity internet customers and evaluating data from sources including speed test data from our partners at HighSpeedInternet.com and CableTV.com’s annual Internet Customer Satisfaction Survey.

Then, we calculated how Xfinity’s results compared to the competition by analyzing factors including price, value, and reliability. After weighing this data against more than 30 major internet providers. we tabulated Xfinity’s final scores for bang for your buck, reliability, features, and customer satisfaction based on these formulas.

For more information on our methodology, check out our How We Rank page.

Disclaimer:
Xfinity Streamsaver: To access Netflix, Apple TV+, and Peacock, activation of an account for each service required. Subject to terms of use of each streaming service. Internet delivered service will count against any Xfinity data plan, if applicable. Management of any existing subscriptions may be required to avoid multiple active subscriptions and corresponding charges. If you have an existing Netflix subscription in a bundle with a third party, manage your account to avoid multiple subscriptions. Existing paid Peacock or Apple TV+ subscriptions billed by a third party may continue unless and until you cancel. You may not receive any refunds/credits for overlapping subscription periods.