Xfinity Voice is a digital VoIP (Voice over Internet Protocol) landline phone service carried over Xfinity internet instead of traditional telephone lines.
VoIP phone service offers cleaner audio clarity as well as advanced features like three-way calling and voicemail-to-text messaging.
Xfinity Voice is a good addition to your Xfinity internet service if you want the convenience of a standard landline home phone separate from your mobile service.
Also, unlike Xfinity internet and TV service, Voice doesn’t require an annual contract, so it can be canceled at any time.
Xfinity Voice plans and bundles are competitively priced
Xfinity Voice bundles are reasonably priced, and we can see value in adding it to your internet bundle if you want peace of mind in case of emergencies (just remember, if your internet is down, so is your home phone), make lots of international calls, or just don’t want to deal with the anxiety of a smartphone.
And if you just want standalone home phone service, Xfinity lets you do that too. Just keep in mind that you’ll still need a router to give your phone power, so you can rent one from Xfinity for $15 each month or use your own.
Xfinity Voice plans
Plan | Price | Details |
---|---|---|
Xfinity Voice | $30.00/mo. |
Xfinity Voice: Unlimited Nationwide calling. International calling plans available. No term contact. Taxes and equipment not included.
Data effective as of post date. Offers and availability may vary by location and are subject to change.
Although you can get Xfinity Voice as a standalone service, it’s far more likely you’ll want to bundle it with internet and TV. What good is home phone service if you can’t call a friend and talk about Sunday Night Football or Monday morning cat memes?
Xfinity internet and phone bundles
Package | Price | Download speeds | Phone plan | Region | |
---|---|---|---|---|---|
Connect More Internet + Xfinity Voice | $45.00/mo.* | 200 Mbps | Unlimited calling nationwide | Central | |
Gigabit Internet + Xfinity Voice | $95.00/mo.** | 940 Mbps | Unlimited calling nationwide | Central |
*Connect (Central): with equipment included for 12 months
**For 24 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount.
Xfinity Voice: Unlimited Nationwide calling. International calling plans available. No term contact. Taxes and equipment not included.
Data effective as of publish date. Offers and availability may vary by location and are subject to change.
If you decide to bundle your phone service with internet or TV service, it’s important to know that Xfinity’s prices vary by region. Our Xfinity bundles review includes a full list of plans available in your area.
Package | Price | Download speeds | Channel count | Phone plan | Region | |
---|---|---|---|---|---|---|
Fast Internet + Popular TV + Xfinity Voice | $146.80/mo. | 400 Mbps | 125+ | Unlimited calling nationwide | Northeast | |
Superfast Internet + Ultimate TV + Xfinity Voice | $171.80/mo. | 800 Mbps | 185+ | Unlimited calling nationwide | Northeast | |
Connect Internet + Choice TV + Xfinity Voice | $59.95/mo.** | 150 Mbps | 10+ | Unlimited calling nationwide | Central | |
Gigabit Extra Internet + Ultimate TV + Xfinity Voice | $194.60/mo. | 1,200 Mbps | 185+ | Unlimited calling nationwide | Central | |
Superfast Internet + Ultimate TV + Xfinity Voice | $120.00/mo. | 800 Mbps | 185+ | Unlimited local calling | West | |
Gigabit Extra Internet + Ultimate TV + Xfinity Voice | $135.00/mo. | 1,200 Mbps | 185+ | Unlimited local calling | West |
Internet: For 24 months. No term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included. TV: No term contract. Broadcast TV fee and regional sports fee extra; price subj to change. Taxes and equipment not included.
**Connect (Central): with equipment included for 12 months
Xfinity Voice: Unlimited Nationwide calling. International calling plans available. No term contact. Taxes and equipment not included.
Data effective as of publish date. Offers and availability may vary by location and are subject to change
What do real Xfinity Voice customers think about Xfinity Voice?
As part of CableTV.com’s annual Internet Customer Satisfaction Survey, we talked to hundreds of real Xfinity customers to see how they felt about Xfinity Voice. 77% of Xfinity respondents were extremely or highly satisfied with their Xfinity Voice and internet bundle, which ranked second overall among major providers.
ISP | What is your overall satisfaction with your internet/home phone bundle? |
---|---|
Verizon | 78% positive |
Xfinity | 77% positive |
AT&T | 74% positive |
Cox | 70% positive |
Optimum | 53% positive |
Xfinity Voice equipment includes a router
Xfinity Voice requires an Xfinity Wireless Gateway modem/router to connect to the internet, which is supplied on a monthly rental basis.
You can purchase your own third-party modem/router, as long as it’s compatible with Xfinity internet and phone service. For a full list of each, head over to our compatible modems guide and fastest routers guide.
Xfinity doesn’t include a handset phone with Voice service, but most commercially available landline telephones will work with the Xfinity Wireless Gateway.
Through the free, optional Xfinity Connect App (iOS and Android), you can check your Xfinity email, voicemail (including voice-to-text transcripts), and call logs.
The Connect App also allows you to answer inbound calls and make outbound calls through your Xfinity Voice number.
Xfinity Voice home phone has every feature one needs
Dependent on the plan, Xfinity Voice has up to 12 features:
- 3-way calling
- Anonymous call rejection
- Call forwarding
- Call forwarding selective
- Call return
- Call screening
- Call waiting
- Caller ID
- Caller ID blocking per call
- Caller ID with call waiting
- Repeat dialing
- Speed dial
Xfinity Voice also supports these quick-dial numbers:
- 911 (emergencies)
- 711 (Telecommunications Relay Service for customers with hearing disabilities)
- 611 (Xfinity Voice tech support)
- 411 (directory assistance)
International calling reaches 90+ countries
Xfinity Voice used to cost $20, and the international calling feature cost $10—now, Xfinity has combined both. Some of you might be thinking, “Well, that makes sense,” and others, “But I never make international calls.”
But it’s still $20 cheaper than AT&T, and Verizon requires you to bundle its $25 landline service with internet and TV.
Whether you have family in South America or make international calls for work, you’re free to make unlimited calls to 90+ countries. Here are all the countries you can call:
- Andorra
- Argentina
- Australia
- Austria
- Bahrain
- Bangladesh
- Belgium
- Bermuda
- Bolivia
- Brazil
- Brunei
- Bulgaria
- Cambodia
- Canada
- Chile
- China
- Colombia
- Costa Rica
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Dominican Republic
- Ecuador
- El Salvador
- Estonia
- Finland
- France
- French Antilles
- French Guiana
- Georgia
- Germany
- Gibraltar
- Greece
- Guadeloupe
- Guatemala
- Honduras
- Hong Kong
- Hungary
- Iceland
- India
- Indonesia
- Iraq
- Ireland
- Israel
- Italy
- Japan
- Kazakhstan
- Laos
- Latvia
- Lithuania
- Luxembourg
- Macao
- Malaysia
- Malta
- Mexico
- Mongolia
- Netherlands
- New Zealand
- Nicaragua
- Norway
- Pakistan
- Panama
- Paraguay
- Peru
- Philippines
- Poland
- Portugal
- Puerto Rico
- Romania
- Russia
- San Marino
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Korea
- Spain
- Sri Lanka
- Sweden
- Switzerland
- Taiwan
- Thailand
- Turkey
- United Kingdom
- Uruguay
- Uzbekistan
- Vatican City
- Venezuela
- Vietnam
Xfinity Mobile is an option if you don’t need a landline
Xfinity also offers cell phone service under the name Xfinity Mobile. Unlike Xfinity Voice, which is based on the company’s existing internet network, Xfinity Mobile rents cell service from Verizon to offer its large coverage map to its own customers.
Xfinity Mobile is only available to existing Xfinity customers, so you can’t buy it as a standalone service. However, since it piggybacks off of Verizon’s network, you can get the same coverage by going to Verizon directly. This will also get you more reliable service since Verizon will prioritize their own customers’ speeds over Xfinity’s.
However, if you’re looking to get a discount by bundling cell service with other utilities and don’t mind the occasional throttling, you might want to consider Xfinity Mobile. Depending on your plans, it might be a better deal.
They're able [to] resolve my issues quickly. I have my mobile phone, internet and TV all with Comcast. I have been satisfied with the help I have received when I have an issue.
Xfinity Voice FAQ
What’s the difference between a regular landline phone and an Xfinity Voice VoIP phone?
Traditional analog telephone service was (and still is) delivered over copper wires and controlled by telephone companies. VoIP (Voice over Internet Protocol) digital phone service is transmitted as data over the internet, so no telephone companies are involved.
On the upside, VoIP phone service gives you higher-quality audio and a wide array of cloud-based features. On the downside, VoIP phone service doesn’t work if the internet goes down or there’s a power outage; standard copper-line phone service will still function without electricity and doesn’t require internet service.
Does Xfinity Voice service come with a landline home phone?
Xfinity doesn’t supply a landline home phone with Voice service. Most third-party handset phones available on the market are compatible with Xfinity Voice service, as long as they use touch-tone buttons (sorry, your vintage rotary dial phone won’t work).
Is there a charge for Xfinity Voice?
Yes, it costs extra to get phone service on top of your Xfinity Internet bill. For more information on available plans and bundles, head over to our Xfinity Voice price chart.
How do I set up my landline with Xfinity?
You can purchase Xfinity Voice, Xfinity’s phone service, by adding a plan to your cart on Xfinity’s website.
Once you’ve purchased landline service, you’ll need to set up a router and modem, even if you haven’t purchased internet service as part of your bundle. Check out our Xfinity installation guide for more information.
How do I turn off Xfinity Voice?
You can cancel Xfinity Voice service by contacting Xfinity customer support. You can do this by requesting a call back, chatting using their online assistant, visiting a local Xfinity store, completing an online form, or sending a physical form through the mail. For resources and up-to-date information on how to try any of these methods, head over to our Xfinity customer service guide.
Why you should trust us
To find out how Xfinity Voice plans stacked up to the competition, we rated them by bang for your buck, reliability, features, and customer satisfaction. We also interviewed real Xfinity Voice customers as part of our annual Customer Satisfaction Survey to see how they felt about their Xfinity Voice service.
For more information on our methodology, check out our How We Rank page.