Price (standalone): $29.99–$44.95/mo.
Contract: 1-2 years or no-term agreement
Features: Clear digital audio, up to 12 cloud-based features including call screening
Xfinity Voice is a digital VoIP (Voice over Internet Protocol) landline phone service carried over Xfinity internet instead of traditional telephone lines. VoIP phone service offers cleaner audio clarity as well as advanced features like three-way calling and voicemail-to-text messaging.
Xfinity Voice is a good addition to your Xfinity internet service if you want the convenience of a standard landline home phone separate from your mobile service. Also, unlike Xfinity internet and TV service, Voice doesn’t require an annual contract, so it can be canceled at any time.
You can get Xfinity Voice as a standalone service, but it’s far more likely you’ll want to bundle it with internet and TV. What good is home phone service if you can’t call a friend and talk about Sunday Night Football or Monday morning cat memes?
The biggest (and only) difference between the two plans is the international call options with Xfinity Voice Unlimited. With it, your unlimited calling range is expanded to Canada, China, India, Mexico, Hong Kong, South Korea, Singapore, and Puerto Rico.
And while Xfinity Voice Unlimited Select costs $30.00 a month in available areas, Xfinity Voice Unlimited’s costs vary by area. Click through the “view plan” buttons below for details on pricing in your neighborhood.
Data effective as of post date. Offers and availability may vary by location and are subject to change.
You’ll probably want to bundle your phone service with internet or TV service. Xfinity’s prices vary by region, so head over to our Xfinity bundles review for a full list of plans available in your area.
| Package | Price | Download speeds up to | Phone plan | Region | |
|---|---|---|---|---|---|
| Performance Internet + Xfinity Voice | $59.99/mo.* | 100 Mbps | Unlimited calling nationwide | Northeast | View plan |
| Connect + Xfinity Voice | $35.00/mo.** | 50 Mbps | Unlimited calling nationwide | Central | View plan |
*For the first 12 months with no term agreement.
**For the first 12 months with a 1-year agreement.
Data effective as of publish date. Offers and availability may vary by location and are subject to change.
| Package | Price | Download speeds up to | Channel count | Phone plan | Region | |
|---|---|---|---|---|---|---|
| Standard+ Triple Play | $89.99/mo. w/a two-year agreement | 300 Mbps | 125+ | Unlimited calling nationwide | Northeast | View plan |
| Select+ Triple Play | $99.99/mo. w/a two-year agreement | 900 Mbps | 185+ | Unlimited calling nationwide | Northeast | View plan |
| Super+ Triple Play | $149.99/mo. w/a two-year agreement | 1,200 Mbps | 185+ | Unlimited calling nationwide | Northeast | View plan |
| Connect + Choice TV Triple Play | $59.80/mo. w/one-year agreement | 50 Mbps | 10+ | Unlimited calling nationwide | Central | View plan |
| Connect More + Popular TV Triple Play | $109.30/mo. w/one-year agreement | 100 Mbps | 125+ | Unlimited calling nationwide | Central | View plan |
| Gigabit Extra + Ultimate TV Triple Play | $154.30/mo. w/one-year agreement | 1,200 Mbps | 185+ | Unlimited calling nationwide | Central | View plan |
| Popular Triple Play | $89.99/mo. w/one-year agreement | 300 Mbps | 125+ | Unlimited local calling | West | View plan |
| Ultimate Triple Play | $119.99/mo. w/two-year agreement | 600 Mbps | 185+ | Unlimited local calling | West | View plan |
| Premier Triple Play | $144.99/mo. w/two-year agreement | 1,200 Mbps | 185+ | Unlimited local calling | West | View plan |
Data effective as of publish date. Offers and availability may vary by location and are subject to change.
Xfinity Voice requires an Xfinity Wireless Gateway modem/router to connect to the internet, which is supplied on a monthly rental basis. You can purchase your own third-party modem/router, as long as it’s compatible with Xfinity internet and phone service. For a full list of each, head over to our compatible modems guide and fastest routers guide.
Xfinity doesn’t include a handset phone with Voice service, but most commercially available landline telephones will work with the Xfinity Wireless Gateway.
Through the free, optional Xfinity Connect App (iOS and Android), you can check your Xfinity email, voicemail (including voice-to-text transcripts), and call logs. The Connect App also allows you to answer inbound calls and make outbound calls through your Xfinity Voice number.
Dependent on the plan, Xfinity Voice has up to 12 features:
Xfinity Voice also supports these quick-dial numbers:
With plans that include Xfinity Voice Unlimited (as opposed to Xfinity Voice Unlimited Select), US customers can call Canada, China, India, Mexico, Hong Kong, South Korea, Singapore, and Puerto Rico at no extra cost.
With the Carefree Minutes® World Select 300 add-on, US customers can purchase 300 minutes of calls to over 80 select countries for an extra $9.95 per month.
The World Select plan does include some Latin American countries, including Argentina, Brazil, and Costa Rica, but omits others, like El Salvador and Guatemala. If you find yourself making frequent calls to those countries, try the Carefree Minutes® Latin America 300 add-on. US customers can purchase 300 minutes of calls to Latin American countries for an additional $9.95 per month. However, check first to see if the countries you want to call are already available with Voice Unlimited or World Select.
Without any of these plans, international calls can cost anywhere from $0.09 to $3.25 per minute depending on the country you’re calling. Better keep an eye on the time, or you could end up with even more fees on your Xfinity bill.
Xfinity also offers cell phone service under the name Xfinity Mobile. Unlike Xfinity Voice, which is based on the company’s existing internet network, Xfinity Mobile rents cell service from Verizon to offer its large coverage map to its own customers.
Xfinity Mobile is only available to existing Xfinity customers, so you can’t buy it as a standalone service. However, since it piggybacks off of Verizon’s network, you can get the same coverage by going to Verizon directly. This will also get you more reliable service since Verizon will prioritize their own customers’ speeds over Xfinity’s.
However, if you’re looking to get a discount by bundling cell service with other utilities and don’t mind the occasional throttling, you might want to consider Xfinity Mobile. Depending on your plans, it might be a better deal.
If you already have Xfinity internet service, Voice could be a useful add-on if you don’t use a mobile phone—we don’t know who you are, but you might exist. Living in an area with spotty mobile service might also be a case for a landline VoIP home phone.
But Xfinity Voice service is also one of the pricier VoIP add-ons, though you should take Xfinity’s bundle discounts into consideration. But if you already have a mobile provider with decent coverage and don’t really need a home phone line, we’d say skip Voice.
Traditional analog telephone service was (and still is) delivered over copper wires and controlled by telephone companies. VoIP (Voice over Internet Protocol) digital phone service is transmitted as data over the internet, so no telephone companies are involved.
On the upside, VoIP phone service gives you higher-quality audio and a wide array of cloud-based features. On the downside, VoIP phone service doesn’t work if the internet goes down or there’s a power outage; standard copper-line phone service will still function without electricity and doesn’t require internet service.
Xfinity doesn’t supply a landline home phone with Voice service. Most third-party handset phones available on the market are compatible with Xfinity Voice service, as long as they use touch-tone buttons (sorry, your vintage rotary dial phone won’t work).
Yes, it costs extra to get phone service on top of your Xfinity Internet bill. For more information on available plans and bundles, head over to our Xfinity Voice price chart.
You can purchase Xfinity Voice, Xfinity’s phone service, by adding a plan to your cart on Xfinity’s website. Click the button below to view available plans and prices.
View Plans
Once you’ve purchased landline service, you’ll need to set up a router and modem, even if you haven’t purchased internet service as part of your bundle. Check out our Xfinity installation guide for more information.
You can cancel Xfinity Voice service by contacting Xfinity customer support. You can do this by requesting a call back, chatting using their online assistant, visiting a local Xfinity store, completing an online form, or sending a physical form through the mail. For resources and up-to-date information on how to try any of these methods, head over to our Xfinity customer service guide.
To find out how Xfinity Voice plans stacked up to the competition, we rated them by bang for your buck, reliability, features, and customer satisfaction. For more information on our methodology, check out our How We Rank page.
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