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Spectrum Customer Service 1-855-855-4578

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Spectrum Customer Service Number

1-833-780-1880

Para Español, oprima el número cinco.

Spectrum customers (or former Charter customers) should call this number for help with customer service and technical support.

Trying to resolve an issue with your Spectrum account? Residential customers can call this toll-free phone number for technical support and bill pay assistance.

Press *99 if you want to bypass the voice-activated system and choose your options by numbered phone menu instead.

Support for Time Warner Customers

1-800-892-4357

Para Español, oprima el número cinco.

Call this number if you were originally a Time Warner Cable customer.

Support for Bright House Customers

1-855-222-0102

Para español, diga “español.”

Call this number if you were originally a Bright House Networks customer.

Spectrum Outages

1-833-267-6094

Para español, oprima el número cinco.

Call this number to find out if you’re in a Spectrum internet, cable TV, or home phone outage. After entering your phone number, simply ask “Am I in an outage?”

Pay Your Spectrum Bill

1-833-267-6094

Para español, oprima el número cinco.

Existing Spectrum customers who want to pay bills over the phone should call 1-833-267-6094.

Enter the phone number associated with your account, and then say “bill pay” to be connected to the billing department.

Charter, TWC, and Bright House Support

Spectrum’s networks stretch across the US, thanks to the merger of Charter, Time Warner Cable (TWC), and Bright House Networks. For the fastest assistance, use the number for your original service, or call the top number and enter the phone number associated with your account.

If you happen to call the wrong number, don’t worry—you can be rerouted to the correct Spectrum customer service number with help from your phone number or ZIP code.


Before You Call

Before You Call

To help your phone call go as smoothly as possible, prep the following before you dial:

  • Your account number—Log into Spectrum.net to find your number and additional ways to contact Spectrum. (Spectrum business customers log in at business.Spectrum.com.) Or if you have a recent bill handy, the account number is usually in the top left-hand corner.
  • The phone number associated with your account—Some of Spectrum’s customer service phone numbers will ask for this in place of or in addition to your account number.
  • The last four digits of your Social Security number—You may be asked to provide this information to confirm your identity and verify that you have permission to manage the account you’re calling about.
  • Pen and paper or a note-taking device—Keep these nearby to jot down confirmation numbers and additional information you may need to remember.
  • Billing and service addresses—When you’re setting up or moving your service location, you can save time by having these exact addresses immediately available for your Spectrum customer care representative.
  • Notes on problems you’re having with your service—If you are experiencing issues with your service that will require technical support, such as slow internet speeds, outages, equipment issues, etc., be sure to have notes ready explaining what you are experiencing and the steps you’ve already taken to resolve the issue.

If you’re moving to a new address, call for a moving-and-address-change concierge to painlessly bring Spectrum services with you:

1-855-363-4902

Para español, oprima el número dos.


Other Ways to Contact Spectrum Cable

While getting help with your Spectrum service over the phone is always an option, you can resolve some issues over the internet as well. Give these additional customer service methods a try:

Other Ways

Spectrum Customer Support Logo

Spectrum Merger

Charter Communications, Time Warner Cable, and Bright House Networks now operate under the brand name “Spectrum.” The merger took place in early 2016, and while the three providers are now mostly streamlined into one brand with Spectrum, occasional differences in customer service phone numbers may still occur.

Spectrum customer service numbers will redirect you if you accidentally call the wrong one. For information on the exact number you should call, log in to your Spectrum online account.


Frequently Asked Questions

How do I order TV and Internet from Spectrum?

Visit https://www.cabletv.com/spectrum to view Spectrum’s TV, internet, and phone packages and deals. Or call 1-855-855-4575 to order service by phone.

Does Spectrum have 24/7 customer service?

Yes, Spectrum’s 100% US-based support is available 24/7.

Can I pay my Spectrum bill by phone?

Yes, you can pay your Spectrum bill over the phone by calling 1-833-267-6094.

How do I contact Spectrum’s customer service?

Call 1-833-267-6094 for general customer support and technical service.

How do I report an outage to Spectrum?

Call 1-833-267-6094 to find out if you’re in a Spectrum TV or internet outage. After entering your phone number, simply ask “Am I in an outage?”

What is the phone number for Spectrum’s business support?

Get support for Spectrum business services by calling 1-866-892-4249.

How do I get support for Spectrum’s mobile service?

To get support for Spectrum’s mobile phone service, call 1-833-224-6603.

How do I cancel my Spectrum cable service?

To cancel or change your Spectrum service, call Spectrum at 1-833-267-6094.

Didn’t Find What You’re Looking For?

Here’s a list of all customer service numbers for Spectrum. Or, call  1-855-855-4578 to speak with a representative.

Functions Phone Number
Spectrum Sales 1-855-855-4578
General Customer Support and Technical Support 833-780-1880
Spectrum Billing 833-267-6094
Support for Time Warner Customers 800-892-4357
Support for Bright House Customers 855-222-0102
Spectrum Outages 833-267-6094
Moving 855-363-4902
Spectrum Business Customers 866-892-4249
Spectrum Mobile Phone Support 833-224-6603

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