Shopping for home internet? We talked to 8,000 real customers around the US, and these are their favorite providers.
- Led all major providers in overall/customer support satisfaction
- Offers stellar fiber internet speeds
- Includes no-contract service and flat-rate pricing
- Led all major providers in overall/customer support satisfaction
- Offers stellar fiber internet speeds
- Includes no-contract service and flat-rate pricing
- Uses T-Mobile 5G to get your home online
- Affordable cell phone and internet bundles
- Ranked first in price satisfaction among national providers
- Uses T-Mobile 5G to get your home online
- Affordable cell phone and internet bundles
- Ranked first in price satisfaction among national providers
- Top-five provider for overall satisfaction and internet performance
- Bundle TV, home phone, cell phone, and streaming for savings
- Nationwide availability
- Top-five provider for overall satisfaction and internet performance
- Bundle TV, home phone, cell phone, and streaming for savings
- Nationwide availability
- Led 5G providers in overall and customer support satisfaction
- Offers fastest home 5G download speeds
- Availability depends on local Verizon coverage
- Led 5G providers in overall and customer support satisfaction
- Offers fastest home 5G download speeds
- Availability depends on local Verizon coverage
The internet service provider (ISP) market generally operates with few surprises, but we saw dramatic changes this year thanks to one word: competition.
The continued growth of 5G home internet and fiber ISPs has shaken things up for internet companies and consumers alike, as cable internet providers can no longer rest on their laurels if they want to keep subscribers around. Have these shifts in the market forced your home internet service to raise the bar?
As part of CableTV.com’s annual Best of the Best Awards and Internet Customer Satisfaction Survey, we talked to more than 8,000 real home internet customers to see how they felt about their ISPs in terms of price, download speeds, customer support, and much more.
After our in-depth analysis and editorial deliberation, CableTV.com’s top home internet providers for 2025 are Google Fiber, T-Mobile, Verizon, and Xfinity. Here’s why they made the cut.
Best of the Best: Google Fiber
In case you didn’t know, because of reliably fast speeds, fiber internet is best-in-class for home internet. So, how does a fiber ISP further separate itself from the pack? Google Fiber nabbed our Best of the Best Award by outperforming the competition on every major front.
Google Fiber checks off all the boxes for cost and performance thanks to its straightforward pricing, fast plans, and rates that are lower than competing fiber ISPs. Google Fiber also aced our customer satisfaction survey with multiple first-place finishes in areas like value and customer satisfaction.
- 83% of Google Fiber customers felt fully or highly satisfied with Google Fiber as an internet provider.
- 87% of respondents said they’d continue to subscribe to Google Fiber.
- 80% of respondents felt that Google Fiber’s internet service justified the price they were paying.
What do real customers think about Google Fiber?
“Google Fiber has been consistent with my Internet service. They help me address any IT issues related to my Internet. The customer service representatives go out of their way to help address any questions, concerns or problems you may have with your Internet.”
To learn more about Google Fiber, check out our in-depth review of the home internet service.
Best Bang for Your Buck: T-Mobile 5G Home Internet
How far is your dollar going when it comes to your ISP? T-Mobile 5G Home Internet won our Best Bang for Your Buck Award thanks to its strong value on a few different fronts.
T-Mobile landed on top here because of the sheer number of ways you can save with the provider. Along with standard benefits like flat-rate pricing, you’ll get a sizable $15.00 monthly cell phone bundle discount that’s easier to qualify for compared to Verizon’s similar discount.
Plus, T-Mobile offers a bounty of included deals for new and existing customers. The provider also beat out Verizon 5G Home Internet in our survey in areas like price satisfaction.
- 79% of T-Mobile respondents were highly satisfied with T-Mobile’s prices compared to the competition (first overall).
- 81% of respondents had full or high customer loyalty towards T-Mobile.
- 80% of respondents had full or high overall satisfaction with T-Mobile 5G home internet.
What do real customers think about T-Mobile 5G Home Internet?
“They were always reliable and able to deliver on the aspects I signed on to. Customer service was top-notch. I never had a bad experience with them.”
To learn more about T-Mobile 5G Home Internet, check out our in-depth review of the home internet service.
Price: $40.00–$100.00/mo.
Download speeds: 300–2,000 Mbps
Data cap: 1.2 TB–Unlimited
Best for Cable: Xfinity
In 2025, we won’t blame you if cable internet feels like settling for second place compared to fiber. But considering cable internet has far greater availability than fiber internet, it might just be the sole internet option in your neighborhood. So, if you have to get cable internet, Xfinity earned our Best of the Best for Cable Award for several reasons.
Xfinity had average scores in areas like customer support and price satisfaction, but it ranked a shocking third in overall satisfaction and sixth in internet performance satisfaction. Both marks helped Xfinity leap above competitors like Spectrum and Cox. Xfinity’s fine print may be annoying, but when it comes to performance, the ISP remains the best among cable ISPs.
- 80% of respondents were highly satisfied with Xfinity internet.
- 87% of Xfinity Mobile subscribers felt their phone service was reliable.
- 81% of Xfinity subscribers were highly satisfied with Xfinity’s internet speeds.
What do real customers think about Xfinity?
“I have had them for a long time, and they are very helpful. They understand what I go through when I have a problem with my internet, and they always seem to fix it for me.”
To learn more about Xfinity, check out our in-depth review of the home internet service.
Best for 5G: Verizon 5G Home Internet
5G is the newest kid on the home internet block, so we understand if you need some additional information on this new tech. Bottom line: If you’re looking for convenient installation, flexible contracts, and competitive pricing, then 5G home internet might be right for you.
And if only the best will do for your household, you should check out Verizon 5G Home Internet, our Best of the Best of the Best for 5G Award winner.
Verizon 5G Home Internet was a step behind T-Mobile in price satisfaction. But the provider swept categories like overall and performance satisfaction over T-Mobile and AT&T Internet Air, and it offers faster minimum download speeds in qualifying regions. All of these factors helped Verizon take the top spot among 5G ISPs this year.
- 86% of respondents were fully or highly satisfied with Verizon 5G home internet.
- 80% of respondents approved of Verizon’s 5G customer support.
- 85% of Verizon 5G Home Internet subscribers said they would continue to subscribe to Verizon.
What do real customers think about Verizon 5G Home Internet?
“Verizon 5G Home Internet is affordable, [has] uncapped data, and [is] user-friendly. I have not had a problem with the network locking up or going down. It is easy to connect my devices to the modem. Outstanding!”
To learn more about Verizon 5G Home Internet, check out our in-depth review of the home internet service.
