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T-Mobile 5G Home Internet Hands-On Review: Wi-Fi Speeds, Price, and Reliability

We spent months researching and testing out T-Mobile 5G Home Internet. Here’s what you need to know about the service before you switch providers.

Best value
T-Mobile 5G Home Internet
Pro
Unlimited data
Pro
Excellent prices
Pro
No contracts
Con
Mixed availability
Con
Unpredictable download speeds
Pro
Unlimited data
Pro
Excellent prices
Pro
No contracts
Con
Mixed availability
Con
Unpredictable download speeds

*$35.00/mo. with Autopay and a T-Mobile voice line. 5 year price guarantee. w/AutoPay. Guarantee exclusions like taxes and fees apply. Data effective as of publish date. Offers and availability may vary by location and are subject to change.

Is T-Mobile 5G Home Internet good?

For shoppers tired of dealing with their cable internet service provider (ISP), it’s not hard to explain T-Mobile 5G Home Internet’s appeal.  With 5G home internet providers like T-Mobile, you’ll get fast-enough home internet without dealing with contracts, installers, or annual price increases.

But is T-Mobile for real or just advertising? T-Mobile 5G Home Internet has great pricing and excellent additions like unlimited data and a five-year price guarantee. T-Mobile also earned our 2025 Best of the Best Award for the best value internet service provider in the U.S. Still, your download speeds and connection quality heavily depend on T-Mobile’s coverage in your area.

To learn more, I took the plunge and tested out T-Mobile 5G Home Internet for two weeks in my home. I also spent weeks researching how T-Mobile 5G Home Internet stacks up to the competition in terms of price and performance, and the CableTV.com team talked to hundreds of real-life T-Mobile customers. Keep on reading to see why I think T-Mobile 5G Home Internet lives up to the hype.

Why you should trust us. For our T-Mobile 5G Home Internet review, our expert editors and team surveyed hundreds of T-Mobile customers and researched factors like pricing and speeds. I also spent two weeks testing T-Mobile 5G Home Internet to see how it handled tasks like gaming, 4K movie streaming, and regular downloads.

Finally, I rated it on a five-star scale according to four essential criteria:

Editorial star rating: 3.79/5.00

T-Mobile 5G Home Internet deals include a $10–$20 monthly discount when you bundle at least one qualifying phone plan with an internet plan, free gift cards or subscriptions, and more. Check out our T-Mobile deals page to learn more about current T-Mobile internet and phone offers.

T-Mobile 5G Home Internet is the best value ISP out there

Plan Base price* T-Mobile bundle price** Download speed Upload speed Details
T-Mobile Rely Internet $50.00/mo. $35.00/mo. with Autopay and a T-Mobile voice line 87-318 Mbps 12-55 Mbps View Plans for T-Mobile
T-Mobile Amplified Internet $60.00/mo. $45.00/mo. with Autopay and a T-Mobile voice line 133-415 Mbps 12-55 Mbps View Plans for T-Mobile
T-Mobile All-In Internet $70.00/mo. $55.00/mo. with Autopay and a T-Mobile voice line 133-415 Mbps 12-55 Mbps View Plans for T-Mobile

*$35.00/mo. with Autopay and a T-Mobile voice line. 5 year price guarantee. w/AutoPay. Guarantee exclusions like taxes and fees apply.
**Requires one postpaid voice line.

T-Mobile’s three plans offer a decent variety of options for a 5G ISP. Rely offers basic coverage at a low starting price, while Amplified and All-In get you faster download speeds on T-Mobile’s 5G network.  All-In Internet also throws in bonuses like Hulu, Paramount+ Essential, and a free Wi-Fi mesh access point to sweeten the pot.

T-Mobile has no contracts on their 5G Home Internet plans, so you won’t be required to stay with the ISP for a full year. Without contracts, you’ll have the flexibility to sign up for T-Mobile 5G Home Internet even if you only need the service for a short while, and then you can cancel with no fees or repercussions. If you’re stuck in a contract with a different provider, T-Mobile will buy out your contract up to $650 through their Contract Buyout Program.

My T-Mobile 5G Home Internet bill shows items like equipment charges, late fees, and base plan pricing. Credit: CableTV.com

T-Mobile’s base pricing is in line with Verizon and AT&T’s competing 5G services, though it wasn’t necessarily the best deal in my area. WOW! is my home’s regular ISP, and I pay $65 monthly for their 1 Gig plan. By comparison, I was paying $65 monthly at the time for T-Mobile’s Amplified plan, which offers slower sub-1 gigabit download speeds. Cable ISPs like Xfinity have also adopted 5G ISP benefits like multi-year price guarantees, which have winnowed the pricing gap between T-Mobile and the competition.

That said, T-Mobile’s cell phone and internet bundle pricing remains hard to beat. You’ll save $15 per month on your internet bill if you have a T-Mobile Essentials or Experience smartphone plan. As a Verizon customer, I couldn’t take advantage of this deal during my review period, but it’s a plus if you’re already a T-Mobile customer and considering consolidating your services.

Has T-Mobile 5G Home Internet gotten more expensive?

Thanks to T-Mobile being a relative newcomer to the ISP market, it’s kept its base prices unchanged over time. Although its cell phone prices—as with other major carriers—have been more volatile, 5G home internet remains an easy way to get subscribers into the door.

Check out our internet prices investigation to learn more about this trend.

2022 2023 2024 2025
Budget plan $50/mo. $50/mo. $50/mo. $50/mo.
Mid-range plan N/A N/A N/A $70/mo.

T-Mobile 5G Home Internet is fast enough for average home internet users

Test Score
Average latency 40.7 milliseconds
Internet reliability approval rating 75% approval
Internet speed approval rating 78% approval
Average download speed 96.4 Mbps

Every year, we survey hundreds of T-Mobile internet customers as part of our Internet Customer Satisfaction Survey and analyze speed test data from our partners at HighSpeedInternet.com to see how T-Mobile performs in the real world.

75% of the T-Mobile customers we surveyed in our 2025 Internet Customer Satisfaction Survey were satisfied with T-Mobile 5G Home Internet’s reliability, while 78% of customers were satisfied with T-Mobile’s home internet speeds. Both marks are in line with comparable cable ISPs, although T-Mobile fell behind Verizon 5G Home Internet, which broke the 80% approval mark on both questions. Since 5G home internet is typically not as reliable as, say, fiber internet, that number is pretty impressive.

We also consider latency in our reliability ratings. Latency refers to how long it takes for data to physically reach your computer—the lower the latency number, the better. According to our partners at HighSpeedInternet.com, T-Mobile 5G Home Internet users have an average latency of 40.68 milliseconds.

By comparison, Verizon 5G Home Internet had a latency time of 34.4 milliseconds—a slight bit faster. That said, I had no problems playing Ghost of Tsushima and Helldivers 2 online. But your mileage may vary if you’re playing faster-paced games like Fortnite or EA College Football 26.

How fast is T-Mobile 5G Home Internet?

Still, 5G internet speeds are inherently more unpredictable than cable or fiber internet since they rely on wireless 5G signals. What does that mean when it comes to the 5G home internet speeds you’ll get from T-Mobile?

As part of our research, we analyzed more than 189,000 T-Mobile 5G Home Internet speed test results from our partners at HighSpeedInternet.com to measure T-Mobile home internet’s reliability. 48% of our analyzed test results had download speeds that were at or above T-Mobile’s advertised speed range of 133-415 Mbps, which beat out competitors like Verizon 5G Home Internet and AT&T Internet Air.

This doesn’t mean that you’ll be stuck with sub-100 Mbps download speeds forever on T-Mobile—5G internet performance heavily depends on network conditions and changes depending on your neighborhood’s 5G traffic. But in general, T-Mobile’s 5G network offers more consistent home internet speeds compared to Verizon 5G Home Internet and AT&T Internet Air. (As always, take advantage of T-Mobile’s trial period to ensure your neighborhood’s 5G coverage is sound.)

T-Mobile 5G Home Internet/HSI Speed Test results

Tests below 72 Mbps Tests between 72 and 245 Mbps Tests above 245 Mbps CTV/HSI Internet Reliability Score
99,378 (52%) 73,282 (39%) 16,756 (9%) 48% positive

Similarly, my hands-on testing backed up T-Mobile’s download speed estimates. My home is located in a mid-sized Midwest suburb, and I took multiple Cloudflare speed tests during a weekend while connected to my gateway via Ethernet.

Get ready to take some Dramamine before you look at these results:

A chart showing our test results for T Mobile 5G Home Internet’s speeds over a weekend.

Despite these on-paper swings, my real-life internet performance was fairly passable. With average download speeds of around 200 Mbps, my T-Mobile connection was in line with a comparable cable internet provider’s budget internet plan.

With six active devices connected to the gateway, I had no problems watching 4K YouTube videos or streaming live TV like the NBA Finals on my Apple TV app. Similarly, the gateway downloaded a hefty 44GB PlayStation 5 game in under 30 minutes with no pausing or crashing. The gateway also provided a steady Wi-Fi connection across the entire first floor of my 1,000-square-foot home.

During my stress testing, it took a while to hit my gateway’s performance ceiling. I needed to simultaneously download a 28GB PlayStation game, watch live TV on Fubo, and stream 4K YouTube on four devices before I started experiencing slower web browsing speeds on my laptop.

You likely won’t hit your gateway’s bandwidth limits if you’re only getting internet for yourself. But you may run into problems with T-Mobile 5G Home Internet if you’re getting internet for a larger household that has multiple heavy internet users.

T-Mobile’s 5G Home Internet installation is stress-free

T-Mobile offers 5G Home Internet enrollment through its website and retail stores, so it’s easy to sign up and check out its hardware in person. I used T-Mobile’s website to sign up for its Amplified plan, and in a few days, the Gateway arrived at my door.

Inside the box, you’ll find the T-Mobile internet gateway, charger, manual, and optional adjustable stand. The Internet Gateway basically functions as a combo modem/Wi-Fi router—it wirelessly bridges your home to T-Mobile’s 5G network, and lets you connect your home’s devices to the internet.

(If you opt for the T-Mobile All-In plan, you’ll also get a Wi-Fi mesh access point along with your gateway for expanded internet coverage and more consistent speeds across your home. Considering many providers charge additional equipment rental fees on top of your internet plan’s monthly cost, we appreciate T-Mobile providing free Wi-Fi equipment at no additional charge to subscribers.)

Thanks to T-Mobile’s wire-free setup and the T-Life mobile app, it took only minutes to get my home online. Outside of one minor hitch—I didn’t realize I needed to scan a second QR code on the gateway’s backside to grab its Wi-Fi credentials—the T-Life installation tool efficiently guided me through the entire setup process.

One key T-Life app feature is its gateway placement tool, which uses your phone’s camera to locate the nearest T-Mobile 5G tower in your area.

A screenshot of the gateway placement tool in T-Mobile’s mobile app. A street is displayed onscreen with a Wi-Fi antenna graphic and the text “This looks like a good spot.”
The T-Life app uses your phone’s camera to find the nearest T-Mobile 5G tower in your area.

Because T-Mobile home internet relies on its cell phone towers for performance, your home’s internet speeds heavily depend on your gateway’s alignment and proximity to the nearest tower in your neighborhood.

For instance, the T-Mobile app had me place the gateway in the southeast corner of my house for the best performance. T-Mobile also recommends that you install it near a window or high shelf to further improve your maximum speeds. The gateway’s mounting stand also has a handy adhesive bottom if you need to secure it to a high surface.

T-Mobile 5G Home Internet gateway hands-on

With its dimensions of 9 x 7.1 x 3 inches, T-Mobile’s gateway isn’t necessarily low-profile. But with its rounded corners and clean white exterior, the Gateway fits right into your living room or office shelf. Physically, it’s in line with similar gateway devices from cable ISPs like Xfinity and Cox.

The front of the gateway features an LCD screen that shows basic configuration and connection info. On the back, you’ll find the gateway’s stock Wi-Fi login credentials and a surprising number of ports.

Most users won’t need to touch anything besides the gateway’s Ethernet ports. If you need more download speed from your gateway, you can purchase a standalone antenna that’ll connect to its four antenna ports.

But if you want to do advanced home network management, you might need a standalone Wi-Fi router along with the gateway. Within the T-Life app and gateway configuration console, you can’t adjust much beyond basic Wi-Fi network settings.

T-Mobile 5G Home Internet includes free equipment and some key features

As a newer internet technology, T-Mobile 5G Home Internet has several key differences compared to typical cable ISPs. Let’s break down T-Mobile 5G’s biggest features below, along with some of their included freebies.

T-Mobile 5G Home Internet and mobile bundles offer great discounts

Plan Price* Download speed Upload speed Details
T-Mobile 5G Home Internet Rely with T-Mobile Essentials phone plan Starting at $85.00/mo. 133-415 Mbps 12-55 Mbps View Plan
T-Mobile 5G Home Internet All-In with T-Mobile Experience Beyond phone plan Starting at $155.00/mo. 133-415 Mbps 12-55 Mbps View Plan

*Requires AutoPay and one T-Mobile Essentials plan.
Data effective as of publish date. Offers and availability may vary by location and are subject to change.

T-Mobile’s best 5G Home Internet bundle option is a cell phone and internet bundle. Typically, you’ll need to add at least one phone line to T-Mobile’s cell phone plans and opt in to autopay to secure a discounted rate of just $35 per month for internet service, instead of $50 monthly for the Rely plan. With these plan discounts, you’ll bump your internet bill down by around $15 a month—not bad!

T-Mobile’s cell phone plans are no slouch and in line with other major carriers. You’ll get standard benefits like nationwide 5G coverage and unlimited data, along with a best-in-class set of subscriber benefits. Check out our T-Mobile cell phone review to learn more.

T-Life mobile app

The T-Life mobile app will be your hub for everything T-Mobile, as you’ll do everything from setting up your gateway and paying bills to getting T-Mobile’s T-Mobile Tuesday perks through the app. I was a huge fan of the app because it was easy to navigate through and made the gateway setup process a breeze.

(On top of that, I got a discounted lunch thanks to a Wendy’s T-Mobile Tuesday coupon offer. Who doesn’t like something like that from your cell phone provider?)

A screenshot of the Gateway settings page in the T-Mobile T-Life mobile app. Information including Wi-Fi settings and connected devices is displayed.
The T-Life app allows you to track network activity going through the T-Mobile gateway.

T-Mobile 5G Home Internet availability and eligibility

T-Mobile has rolled out 5G internet service on a city-by-city basis, but the provider’s coverage isn’t coast-to-coast yet. For instance, we could get T-Mobile 5G service when we searched with an address on one end of Denver, but we had no luck after trying an address 15 miles from our first address.

T-Mobile isn’t alone in its home 5G coverage issues, as Verizon has also rolled out its home 5G service on a similar city-by-city basis. T-Mobile has done a lot of work to fill in its coverage gaps over the past few years, but don’t expect cable ISP-level availability just yet from T-Mobile. You’ll increase your chances of getting T-Mobile 5G Home Internet if you’re near a major or midsize city.

T-Mobile Internet Lite

If 5G home internet from T-Mobile isn’t available in your area, T-Mobile’s Internet Lite plans may be. T-Mobile Internet Lite provides the same speeds as T-Mobile 5G Home Internet (133-415 Mbps), but the Lite plans come with data caps. These caps start at 100GB, and once you reach them your speeds will be reduced—however, certain Lite plans allow you to purchase additional data passes for $10–$20 per line. Visit T-Mobile’s website to learn more about T-Mobile Internet Lite.

T-Mobile AWAY

Living life on the go? T-Mobile AWAY may be the right internet for you. With AWAY—which has options for 200 GB of data or unlimited data for $110 or $160 a month, respectively—you can get T-Mobile internet while living in an RV or camper. AWAY has the ability to connect up to 64 devices at a time and allows passengers to stay connected to the internet, even while in motion. Perfect for road trippers or van lifers, you can pause your T-Mobile AWAY service for up to 90 days, twice a year, for $10 a month.

Are customers happy with T-Mobile?

In its second year in our annual Internet Customer Satisfaction Survey, T-Mobile 5G Home Internet made an impressive showing. It finished in the top 5 for most of the questions, often surpassing competitors like Verizon 5G Home Internet and AT&T Fiber, and never fell out of the top 10.

  • 85% of respondents felt it was easy to work with T-Mobile for home internet service.
  • 78% of T-Mobile customers were fully or highly satisfied with T-Mobile’s customer service.
  • 84% of T-Mobile customers said it was highly likely they’d continue to subscribe to T-Mobile 5G Home Internet.

Here’s what a few of the T-Mobile customers we spoke to told us:

I gave T-Mobile 5G Home Internet [a high] rating because their home internet coverage has been superior. I have six devices connected, streaming videos or content and gaming—not once have I had buffering or lost [my] connection. T-Mobile 5G Home Internet has been top notch.

T-Mobile customer in Pennsylvania

We have only had them a few months and they were working on towers when we first switched. Once we got over that, service was much better.

T-Mobile customer in Texas

It's good, but where I live, it's hard to find a strong signal, so sometimes my stuff has to load up before it lets me watch anything and that can be annoying. But the price was nicer than my old provider.

T-Mobile customer in Tennessee

I was so excited that we would be about to get home internet without worrying about wiring or having anyone from cable come over to our home. I love it and the speed is better than we had with our old provider, but it does cut out every now and then. But that is a small price to pay for unlimited use and one low price.

T-Mobile customer in Louisana

I was generally satisfied with T-Mobile’s customer service during my testing period. With T-Mobile’s network of local retail stores, it was easy to visit one in person to work through billing problems and drop off hardware. T-Mobile’s chat team is also well-staffed, as I rarely had to wait more than a few minutes to speak to a live agent with customer service questions.

My lone blemish with T-Mobile’s customer service occurred when I had to cancel my service. My account wasn’t fully closed out after I dropped off my hardware, which caused a past due billing notice. However, the staff at my local T-Mobile store was able to pull the remaining charges and closed out my account without further issues.

Final take: T-Mobile offers good (enough) 5G home internet

As with other 5G ISPs, T-Mobile 5G Home Internet’s pitch to consumers is simple: If you simply need internet that works for email, YouTube, and the occasional streaming night, you’ll likely be satisfied with T-Mobile. But at the same time, my testing clearly showed the limitations of T-Mobile’s 5G home internet service.

It’s not designed to be a high-end internet plan, and with speeds that’ll likely top out at around 300 Mbps for most households, it’ll be a poor fit if you need gigabit-grade internet for a large family or household. And with T-Mobile’s wide 5G download speed range, your performance may differ if you live in a rural area or neighborhood with heavy 5G usage.

That said, I still found a lot to like with T-Mobile 5G Home Internet. The installation process was a breeze, the T-Mobile gateway handled anything I threw at it, and I loved how easy it was to use the T-Life app.

Consider looking into T-Mobile 5G Home Internet if your home simply needs basic internet access and you’re thinking about leaving your cable ISP. We’d also suggest using T-Mobile’s 15-day free trial to ensure that your neighborhood can get fast and consistent 5G download speeds.

Want more info? Compare T-Mobile 5G Home Internet to the competition


Customer Rating

Prices starting at
$35.00/mo.

Max download speeds up to*
415 Mbps

Service Type
5G Home

Read T-Mobile Review

* $35.00/mo. with Autopay and a T-Mobile voice line. *5 year price guarantee. w/AutoPay. Guarantee exclusions like taxes and fees apply.


Customer Rating

Prices starting at
$49.99 (w/ Auto Pay)/mo.

Max download speeds up to
940 Mbps

Service Type
Fiber

Read Verizon Review

Pricing, speed and availability not guaranteed. Subject to change.

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T-Mobile 5G Home Internet FAQ

What is T-Mobile 5G Home Internet?

T-Mobile 5G Home Internet is a service that uses a 5G mobile network to provide a high-speed internet connection to your home. T-Mobile 5G Home Internet has five plans that cost between $35.00–$70.00/mo. and have download speeds 72-415 Mbps.

Is T-Mobile 5G Home Internet good?

T-Mobile 5G Home Internet can be good if your address gets a reliable 5G signal with at least 200 Mbps download speeds. T-Mobile has listed download speeds between 72-415 Mbps, but your speeds will vary depending on your address. If you bundle home internet with a T-Mobile phone plan, you’ll get a better deal on T-Mobile versus a cable internet provider.

How fast is T-Mobile 5G Home Internet?

T-Mobile 5G Home Internet has minimum speeds of between 133-415 Mbps, but your actual download speed will depend on factors like the nearest T-Mobile 5G tower and network traffic in your area.

How does T-Mobile Home Internet work?

T-Mobile 5G Home Internet uses T-Mobile's 5G mobile data network to connect your home to the internet. You'll simply install T-Mobile's Gateway device in your home near a window. The Gateway bridges your home's devices to T-Mobile's 5G network and will allow them to connect to the internet.

Does T-Mobile have home internet?

T-Mobile offers several home internet services, including T-Mobile 5G Home Internet, T-Mobile Fiber, and T-Mobile Home Internet Lite.

Is T-Mobile Home Internet really unlimited?

T-Mobile 5G Home Internet comes with unlimited data. You can use up as much data as you want and won’t need to worry about data caps.

Why is my T-Mobile Home Internet so slow?

T-Mobile internet speeds can be affected by problems with your T-Mobile Gateway or high network traffic in your area. Try unplugging and replugging your gateway to refresh your internet connection.

Is T-Mobile Home Internet 4G or 5G?

T-Mobile Internet uses 5G and 4G. T-Mobile Home Internet will connect to T-Mobile’s 5G network for the fastest speeds, but it can also use T-Mobile’s 4G network as a backup option if your area’s 5G network is experiencing high traffic or slow speeds.

How many devices can connect to T-Mobile Home Internet?

T-Mobile's internet gateway can connect up to 64 devices to your T-Mobile home internet connection.

What is the downside of T-Mobile internet?

The main downside of T-Mobile internet is its unpredictable download speeds. They can range from anywhere between 133-415 Mbps, and will vary depending on your location. T-Mobile 5G Home Internet speeds cap out at less than 300 Mbps, too, which can be an insufficient speed for large households.

Why you should trust us

To evaluate T-Mobile as part of our T-Mobile 5G Home Internet review, we analyzed T-Mobile’s pricing, availability, and reliability among online customers. We also conducted original research by talking to real T-Mobile customers and evaluating data from sources including speed test data from our partners at HighSpeedInternet.com and CableTV.com’s annual Internet Customer Satisfaction Survey. Finally, we subscribed to T-Mobile 5G Home Internet for two weeks at our home to personally see how it performed under real-world conditions.

For more information on our methodology, check out our How We Rank page.

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