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T-Mobile Customer Service

We break down every way to find help with your T-Mobile account.

Frustrated with your T-Mobile service?

Cell phone and internet bundles are an increasingly popular way to lower your monthly bill. Check out our cell phone and internet bundles guide to learn more, and enter your zip code below to see internet options in your area.

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Do you need help with your T-Mobile internet or phone service? No one loves troubleshooting technical issues, but the best companies help you quickly get back online. If you’re having problems with your T-Mobile 5G Home Internet or smartphone connections, we’ll show you the best ways to reach T-Mobile customer service.

T-Mobile customer service number

T-Mobile has two main phone numbers for new or current T-Mobile customers. New customers who want T-Mobile phone service can call +1-800-T-MOBILE. If you’re shopping for T-Mobile Home Internet, you’ll want to call +1-866-557-4402.

How to call T-Mobile customer service

T-Mobile subscribers who need technical support have a few more phone number options:

T-Mobile phone support is available daily from 4 a.m. to 12:00 a.m. PST.

T-Mobile mobile app

The T-Mobile app allows customers to view data usage, manage accounts, and pay bills. Customers can download the T-Mobile app on the Apple App Store and Google Play Store.

T-Mobile stores

At T-Mobile’s nationwide network of retail stores, you can browse the latest smartphones, purchase hotspots, and update your account. Visit T-Mobile’s website to find stores in your area.

T-Mobile customer service FAQ

What is T-Mobile’s customer service number?

T-Mobile’s main customer service number is +1-800-937-8997. Internet customers can also call +1-866-581-4771 for T-Mobile’s internet customer service team.

What time does T-Mobile customer service open?

T-Mobile’s customer service phone line opens at 4 a.m. PST. T-Mobile’s retail stores also open in the morning, but their opening hours vary by location.

Is T-Mobile customer service open 24 hours?

T-Mobile’s customer service is not open 24 hours.

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