T-Mobile Customer Service
We break down every way to find help with your T-Mobile account.
Do you need help with your T-Mobile internet or phone service? No one loves troubleshooting technical issues, but the best companies help you quickly get back online. If you’re having problems with your T-Mobile 5G Home Internet or smartphone connections, we’ll show you the best ways to reach T-Mobile customer service.
T-Mobile customer service number
T-Mobile has two main phone numbers for new or current T-Mobile customers. New customers who want T-Mobile phone service can call +1-800-T-MOBILE. If you’re shopping for T-Mobile Home Internet, you’ll want to call +1-866-557-4402.
How to call T-Mobile customer service
T-Mobile subscribers who need technical support have a few more phone number options:
- T-Mobile customers looking for general support can call +1-800-937-8997.
- T-Mobile home internet customer service is available at +1-866-581-4771.
- Pay your T-Mobile bill via phone at +1-877-453-1304.
T-Mobile phone support is available daily from 4 a.m. to 12:00 a.m. PST.
T-Mobile mobile app
The T-Mobile app allows customers to view data usage, manage accounts, and pay bills. Customers can download the T-Mobile app on the Apple App Store and Google Play Store.
At T-Mobile’s nationwide network of retail stores, you can browse the latest smartphones, purchase hotspots, and update your account. Visit T-Mobile’s website to find stores in your area.
T-Mobile customer service FAQ
What is T-Mobile’s customer service number?
T-Mobile’s main customer service number is +1-800-937-8997. Internet customers can also call +1-866-581-4771 for T-Mobile’s internet customer service team.
What time does T-Mobile customer service open?
T-Mobile’s customer service phone line opens at 4 a.m. PST. T-Mobile’s retail stores also open in the morning, but their opening hours vary by location.
Is T-Mobile customer service open 24 hours?
T-Mobile’s customer service is not open 24 hours.