Verizon Fios vs. Optimum Internet

If you live in the parts of New York, New Jersey, and Connecticut (plus Lemoyne, Pennsylvania) where Verizon Fios and Optimum intersect, you’re one lucky internet-lover.

We think Verizon Fios offers superior internet service, and it’s our top pick for the best internet provider in the US. But Optimum knows Verizon Fios is its direct competitor—so Optimum offers monthly savings if you choose its gigabit plan over Verizon’s.

Jump to:

• Deals
• Prices and plans
• Fees and extra charges
• Customer satisfaction
• Bundling with TV

Verizon Fios vs. Optimum: pros and cons

Deals and promotions

Verizon Fios is a deal machine. It regularly delivers top-tier incentives to sign up, like streaming service subscriptions, Visa gift cards, and included equipment on select plans. Plus, Verizon offers up to $500 to offset any cancellation fees from your old provider when you switch to Verizon. We love to see that flexibility.

We’ve seen Optimum offer some pretty impressive bonuses, including Visa gift cards, when you sign up for one of its plans. Who would say no to some extra cash?

And if you switch to Optimum before your contract with another internet provider has run out, Optimum will give you up to $100 to buy out your old contract. That’s not $500, but it’s pretty helpful!

For more promotions, check out our internet deals page. We update it every month.

How are Verizon Fios and Optimum different?

Compare Verizon Fios and Optimum

*With Auto Pay + taxes & equip. charges
Data effective as of post date. Not all offers available in all areas.

Based on numbers alone, Optimum offers faster speeds for lower prices. Verizon Fios, on the other hand, has the superior infrastructure.

Verizon Fios’s fiber network offers the ideal of fast and reliable internet service. But in locations where Optimum hasn’t entirely switched to fiber, it shored up its cable network’s weaknesses with a strong fiber backbone. Assisted by fiber, its cable internet matches the download speeds (but not upload speeds) you’d typically find only from fiber internet.

To decide if Optimum’s low prices beat out Verizon’s top technology, we recommend you get familiar with the plans each offers in your area.

Verizon Fios vs. Optimum prices and plans

Verizon Fios internet pricing and plans

*w/ Auto Pay + taxes & equip charges

†Available only in New York designated market area.
Data effective as of post date. Not all offers available in all areas.

Any of Verizon Fios’s plans are fast enough for most families—so you have to decide if you want fast internet or superfast internet.

Verizon Fios offers faster plans in designated areas around New York than it does in its other locations, which makes us think Optimum is giving Verizon Fios a run for its money.

If you’re a New Yorker, that competition spells good news for you, particularly with Verizon’s Internet 300/300 and 500/500 plans, which look suspiciously similar to Optimum’s prices and speeds.

In general, we recommend Verizon’s plans over Optimum’s—not only because its fiber network beats out Optimum’s cable network, but also because it’s a fan favorite in our customer survey.

However, Verizon Fios doesn’t entirely leave Optimum in the dust, especially if you’re in an area with Optimum Fiber.

Optimum internet pricing and plans

*for 1 yr. Plus taxes, equip. charges and fees.
Data effective as of post date. Not all offers available in all areas.

Optimum’s plans are similar to Verizon’s, since Verizon upped it’s speed to compete with Optimum where the two providers overlap.

Optimum’s cable network doesn’t have the upload speeds to match, though, so Verizon Fios will be better for video calls and big file uploads. But Optimum’s fiber network comes with matched upload speeds, making it difficult to call a clear winner.

What is clear: Optimum’s 1 Gig plan is $10 per month cheaper than Verizon Fios’s Gigabit Connection. If you’ve gotta have near gig speeds, Optimum is the more affordable way to go.

Verizon Fios vs. Optimum low-income internet

*w/ Auto Pay + taxes & equip charges
**Free for the first 2 mos. Save additional $5/mo. for 3 mos. with auto-pay.
Data effective as of post date. Not all offers available in all areas.

If you’re in a tight spot, consider applying for a low-income internet program.

To get Verizon Lifeline, you’ll first need to qualify for the government Lifeline program. But instead of the $9.25 per month the government offers to Lifeline participants, Verizon gives you $20 per month off any of its plans.

While that won’t make your internet super cheap, Verizon Fios is the only internet provider that offers a low-income option for near gigabit internet speeds. If you need fast speeds to work from home, this is a tremendous deal.

Optimum Advantage Internet is also unique among internet providers’ low-income options. In addition to helping folks who participate in specific government assistance programs, Optimum also supports households with students in the New York City public school system.

While Optimum Advantage Internet is much slower than most Optimum plans, it’s a great option to get you connected if you don’t qualify for Verizon Lifeline.

Verizon Fios vs. Optimum fees and extra charges

Verizon Fios fees and extra charges

Verizon Fios and Optimum’s plans are incredibly straightforward, with no equipment or installation charges when you order online.

And luckily, you won’t have to worry about hidden fees with Verizon Fios and Optimum. Data caps and overage fees are common among other internet providers, but Verizon Fios and Optimum are data-cap-free.

Optimum fees and extra charges

Verizon Fios vs. Optimum installation

Data effective as of post date. Not all offers available in all areas.

You can save on Verizon Fios standard setup charge by ordering online. That’s one more reason not to wait on a phone line.

And while both Optimum’s installation methods won’t require that you get off your duff, you’ve got a choice between standard and premium installation.

For the standard installation, your Optimum technician will connect your Optimum gateway to the wall, but you’ll be in charge of connecting your Wi-Fi devices. With premium installation, the tech will hardwire one device (within six feet of your gateway) and connect up to six Wi-Fi devices.

While Optimum’s premium installation isn’t anything you couldn’t do with a little research, it might save you some time and headache if you don’t consider yourself tech savvy.

Customer satisfaction

In our most recent customer satisfaction survey, Verizon Fios topped all the major internet providers for overall customer satisfaction. Folks were fans of its internet speeds, reliability, customer support, and service value.

Our Optimum customers weren’t quite so enamored with their service. Optimum got mediocre marks, and the most standout factoid was that Optimum customers were the most likely to bundle their internet service with TV.

Bundling with TV

If you want to bundle your internet with TV, Optimum will save you a bunch of money. Its TV and internet deals are about $50 per month cheaper than the services would be separately.

Is that because Optimum overprices its TV plans to begin with? Eh . . . probably a little bit.

But Optimum includes premium channels in its Select and Premium plans, which most other providers will charge you $10 to $15 more per month for. For premium channel fans, bundling with Optimum is a top-notch deal.

Verizon Fios’s TV service is more affordable than Optimum’s, but Optimum offers a discount when you bundle. Overall, Optimum’s bundles will be the way to go if you want to save some cash on TV and internet.

Don’t forget: you may have other options

We can help you find all the major internet and TV providers in your area. Enter your zip code in the box below to check for providers near you.

Our final take: Verizon Fios or Optimum?

We trust Verizon Fios’s strong network and well-priced plans above most other internet options. But Optimum still has a lot to offer. If you find a stellar Optimum deal, we say snag it.

After all, neither Optimum nor Verizon Fios forces you into an annual contract, so it’s easy to switch between them if you ever wonder about the grass being greener on the other side.

Verizon Fios vs. Optimum FAQ

Methodology

Our experts dozens of hours on research in this article digging into the nuances Verizon Fios and Optimum’s overlapping service area. We compared the services based on bang for your buck, reliability, features, and customer satisfaction.

For more information on our methodology, check out our How We Rank page.