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Ziply Customer Service

Having trouble with your Ziply Fiber connection? Here’s who you need to call.

Ziply Fiber has some of the fastest internet plans around, but every internet provider occasionally has outages and other problems. If your Ziply connection’s on the fritz, here’s who you’ll want to talk to.

Frustrated with your Ziply service?

Check out our slow internet troubleshooting guide for tips to fix your internet. Enter your zip code below to see internet and TV providers in your area.

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Ziply customer service number

If you’re interested in Ziply service, you’ll want to call +1-866-699-4759. Current customers can contact Ziply Fiber customer service at +1-866-699-4759 for tech support help.

Customer account agents are available Monday through Friday from 7:00 a.m. to 8:00 p.m. PT and on weekends from 8:00 a.m. to 6:00 p.m. PT. Technical support is available on a 24/7 basis.

Ziply customer service website

At Ziply Fiber’s support hub, you can access troubleshooting guides and self-help wizards that’ll help solve standard internet and phone problems. If you’re concerned about a Ziply Fiber outage, you can also access Ziply’s outage status tool to confirm service issues in your neighborhood.

Ziply Fiber chat support

Would you rather message a live person for your Ziply Fiber issues? Ziply chat support agents are available daily from 5:00 a.m. to 11:00 p.m. PT. Twitter users can also contact Ziply’s support account for additional help. Ziply’s Twitter account is staffed from 8:00 a.m. to 10:00 p.m. PT Monday through Friday and 8:00 a.m. to 6:00 p.m. on weekends.

Final take

Whether your internet’s cutting out or totally out, Ziply won’t leave you in the dark. Between its website, chat agents, and phone support, Ziply Fiber’s customer service will help you quickly get back online.

Ziply customer service FAQ

What is Ziply’s customer service number?

Ziply’s main customer service phone number is +1-866-699-4759. Technical support is available 24/7.

What are Ziply Fiber’s customer service hours?

Ziply phone technical support is available 24/7. Ziply’s customer account phone is available Monday through Friday from 7:00 a.m. to 8:00 p.m. and weekends from 8:00 a.m. to 6:00 p.m.

Does Ziply Fiber have customer service chat?

Ziply does have customer support chat agents. You can access Ziply’s chat tool on the Contact Us section of the Ziply website.

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