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Ziply Fiber Review 2021: Plans, Pricing, and More

Our research-rock-star experts tracked down Ziply Fiber info for 18 hours to see if it’s the best internet provider for you.

Price: $20.00–$60.00
Download speed: 1–1,000 Mbps

Top plans
Editor’s choice
Fiber Gig
Cheapest
Fiber 50/50
Price* Download speed Upload speeds Details
$60.00/mo. 1,000 Mbps 1,000 Mbps View plan
$20.00/mo. 50 Mbps 50 Mbps View plan

Data effective as of post date. Offers and availability may vary by location and are subject to change.
*for the first 12 mos. with autopay and paperless billing

Is Ziply Fiber good?

Ziply Fiber’s fiber internet service comes with zippy speeds at competitive prices. Unfortunately, Ziply Fiber’s DSL plan has wildly varying speeds—some as low as 1 Mbps, depending on where you live.

All Ziply plans come with some of our favorite perks: unlimited data, no annual contracts, and a 30-day money-back guarantee. So if you can get a Ziply Fiber fiber internet plan, we recommend it over the competition. But if Ziply Fiber offers only DSL in your area, see if other providers offer better speeds before you sign up.

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Ziply Fiber pros and cons

Pros

  • Affordable plans
  • Unlimited data
  • No contract
  • Fiber plans with matching download/upload speeds

Cons

  • DSL speeds that vary by area

Ziply Fiber deals and promotions

In addition to a 30-day money-back guarantee, Ziply Fiber sometimes offers deals for new customers. Through October 31, you’ll get all these perks when you sign up for a Ziply Fiber plan:

  • Free installation
  • Free first month of internet service
  • Free upgrade to Whole Home Wi-Fi with your router lease ($250.00 value)
  • Free 90-day subscription to Peacock Premium ($4.99/mo. after)

To see monthly promotions from other internet providers, check out our Internet Deals page.

And don’t forget about the Emergency Broadband Benefit (EBB) program. If you’re part of a low-income household, you can save up to $50 per month on internet, thanks to this government program. Check out Ziply Fiber’s EBB page to learn more.

Compare Ziply Fiber internet plans and pricing

Package
Fiber Gig
Fiber 200/200
Fiber 50/50
DSL Internet
Price* Price after 12 mos. Download speeds Upload speeds Details
$60.00/mo. $80.00/mo. 1,000 Mbps 1,000 Mbps View plan
$40.00/mo. $60.00/mo. 200 Mbps 200 Mbps View plan
$20.00/mo. $40.00/mo. 50 Mbps 50 Mbps View plan
$50.00/mo. $50.00/mo. 1–115 Mbps Up to 7 Mbps View plan

Data effective as of post date. Offers and availability may vary by location and are subject to change.
*for the first 12 mos. with autopay and paperless billing

Ziply Fiber’s internet plans get a big thumbs up from us. Only AT&T’s $60-per-month Internet 1000 plan competes with the Ziply Fiber Gig plan’s low price; other providers can charge up to $100 per month for the similar speeds.

Heads up: Like most internet providers, Ziply Fiber offers new customers a discount for the first 12 months. After that promotional period, prices raise to Ziply Fiber’s standard rates. You can see both the promotional price and standard rates in the table above.

You might notice DSL Internet’s price doesn’t change—Ziply Fiber doesn’t currently offer promotional pricing on that plan, so the price is same for new or ongoing customers.

You’ll get a moderate price on Fiber 200/200 plan compared to similar fiber plans. And it’s a bunch cheaper than most cable internet plans at the same speed, so we give it our nod of approval. Plans of around 100 Mbps or more are suitable for most homes, so this is our go-to recommendation if you don’t need gigabit speeds but still want fast internet.

The real killer deal is Fiber 50/50, which starts at $20 a month. The speeds are a bit low for a family of four, but it’s an excellent option for homes with one to two people looking to save some cash on internet.

Of course, all those plans are available only in Ziply Fiber’s fiber internet areas. If you’re on Ziply Fiber’s DSL internet plan, it’s a whole different story. We’ve seen speeds as slow as 1 Mbps, which is just ridiculously lethargic. If you’re in a DSL area, look at competitors for faster speeds.

Ziply Fiber vs. the competition

Package
Ziply Fiber
AT&T
CenturyLink
Cox
Xfinity
Price* Download speeds up to Data allowance Details
$20.00–$60.00/mo. 1,000 Mbps Unlimited View plans
$35.00–$60.00/mo. 940 Mbps Unlimited View plans
$50.00–$65.00/mo. 940 Mbps Unlimited View plans
$19.99–$109.99 940 Mbps 1,250 GB View plans
$34.99–$299.95 2,000 Mbps 1,200 GB–unlimited View plans

Data effective as of post date. Offers and availability may vary by location and are subject to change.
*for the first 12 mos. with autopay and paperless billing

As we mentioned earlier, AT&T’s Internet 1000 plan is the only other gigabit plan on the market as affordable as Ziply Fiber’s. If superfast internet is what you’re in the market for, either is a great option. You could go with whichever company has the best deals this month or flip a coin.

Be sure to take a look at CenturyLink, too, if it’s in your area. Its gigabit plan is just a tad pricier than Ziply Fiber’s or AT&T’s, but we’ve seen it offer free installation and equipment when you order online. Since Ziply charges $10 per month for equipment, you’ll save some cash if CenturyLink has that deal right now.

Cox isn’t a bad option, especially if you’re in an area where it offers faster speeds than Ziply Fiber’s DSL network. But Cox charges extra for no-contract plans, while all Ziply Fiber’s plans come without an annual contract at no additional cost.

Xfinity’s plans tend to be more expensive than Ziply Fiber’s, but it’s also a reliable alternative to Ziply Fiber’s DSL internet. We just wish its no-contract options weren’t so pricey.

Ziply Fiber internet equipment

Along with your internet plan, you’ll need to rent a Ziply Fiber router to get Wi-Fi throughout your home. Whether you have fiber or DSL service, your router will cost $10 per month.

And if you have a large home that’s prone to Wi-Fi dead spots, you might consider going for Ziply Fiber’s Whole Home Wi-Fi kit. For $20 per month, it includes your Ziply Fiber router and three Wi-Fi extenders to extend your Wi-Fi’s reach to the far corners of your house.

However, you don’t have to use Ziply Fiber’s router if you don’t want to. You can save more money over time by paying for your own router upfront. We’ve got some router suggestions if you’re interested.

Ziply internet equipment prices

  • Ziply Fiber router: $10.00/mo.
  • Whole-Home Wi-Fi: $20.00/mo.

Ziply Fiber customer service

You can reach Ziply Fiber’s customer service by phone at +1-866-699-4759 or through online chat. Ziply Fiber customer support is available 24 hours a day, seven days a week.

That’s standard procedure for most internet providers, but we’re glad Ziply Fiber isn’t making you jump through any hoops (such as Xfinity’s complete lack of customer service phone number).

Final take: Is Ziply Fiber worth it?

Ziply Fiber stands out as a fair and competitively priced internet service provider. We’re pleased by its no-contract policy, unlimited data, and fast fiber speeds. It may not be the best option if you’re on Ziply Fiber’s DSL network, but if you can get in on the fiber network, you’re set for a strong, reliable connection.

Ziply Fiber FAQ

Is Ziply Fiber a Frontier company?

Ziply Fiber bought Frontier’s network in Idaho, Montana, Oregon, and Washington in 2020. Though the infrastructure used to belong to Frontier, Ziply Fiber is a separate company.

Does Ziply Fiber have data limits?

All of Ziply Fiber’s plans come with unlimited data allowances.

How much is Ziply Fiber per month?

Ziply Fiber plans run from $20 to $60 per month for the first twelve months. The fiber internet plans increase by $20 after your first year of service, but the DSL internet plan’s price remains the same.

Does Ziply Fiber have TV?

Ziply Fiber does not offer TV, but it does encourage users to make the most out of its fiber speeds with a streaming TV provider.

Methodology

Our internet experts spent 18 hours of online research comparing Ziply Fiber’s plans, prices, reliability, features, and customer satisfaction with directly competing internet providers and providers across the US.

For more information on CableTV.com’s methodology, check out our How We Rank page.