Is Ziply Fiber good?
Ziply’s fiber internet service comes with zippy speeds at competitive prices. Unfortunately, Ziply’s DSL plan has wildly varying speeds—some as low as 1 Mbps, depending on where you live.
All Ziply plans come with some of our favorite perks: unlimited data, no annual contracts, and a 30-day money-back guarantee. So if you can get a Ziply fiber internet plan, we recommend it over the competition. But if Ziply offers only DSL in your area, see if other providers offer better speeds before you sign up.
Pros
- Affordable plans
- Unlimited data
- No contract
- Fiber plans with matching download/upload speeds
Cons
- DSL speeds that vary by area
Ziply Fiber deals and promotions
In addition to a 30-day money-back guarantee, Ziply Fiber regularly offers deals for new customers that include free equipment, installation, and introductory discounts. To see monthly promotions from other internet providers, check out our Internet Deals page.
Compare Ziply Fiber internet plans and pricing
| Package | Price* | Price after 12 mos. | Download speeds | Upload speeds | Details |
|---|---|---|---|---|---|
| DSL Internet | $50.00/mo. | $50.00/mo. | 1–115 Mbps | Up to 7 Mbps | View plan |
| Fiber 100/100 | $20.00/mo. | $40.00/mo. | 100 Mbps | 100 Mbps | View plan |
| Fiber 300/300 | $30.00/mo. | $60.00/mo. | 300 Mbps | 300 Mbps | View plan |
| Fiber Gig | $50.00/mo. | $80.00/mo. | 1,000 Mbps | 1,000 Mbps | View plan |
| Fiber 2 Gig | $60.00/mo. | $90.00/mo. | 2,000 Mbps | 2,000 Mbps | View plan |
| Fiber 5 Gig | $80.00/mo. | $120.00/mo. | 5,000 Mbps | 5,000 Mbps | View plan |
| Fiber 10 Gig | $300.00/mo. | $300.00/mo. | 10,000 Mbps | 10,000 Mbps | View plan |
| Fiber 50 Gig | $900.00/mo. | $900.00/mo. | 50,000 Mbps | 50,000 Mbps | View plan |
Data effective as of post date. Offers and availability may vary by location and are subject to change.
For new residential customers only. No annual contract required. Prices shown are before taxes and fees and require autopay and paperless billing.
*for the first 12 mos. with autopay and paperless billing
Ziply Fiber’s internet plans get a big thumbs up from us. Other providers charge between $49.99 and $125.00 per month for gigabit plans, so that $50.00 per month price lands nicely on the low end. Your family probably (definitely) won’t need the outrageously fast 50 gig internet speeds of its fastest plan, but it’s nice to know it’s there, we guess.
Heads up: Like most internet providers, Ziply Fiber offers new customers a discount for the first 12 months. After that promotional period, prices raise to Ziply Fiber’s standard rates. You can see both the promotional price and standard rates in the table above.
You might notice DSL Internet’s price doesn’t change, and neither does their fastest two plans—Ziply Fiber doesn’t currently offer promotional pricing on those plans, so the price is the same for new or ongoing customers.
You’ll get a moderate price on Fiber 300/300 plan compared to similar fiber plans. And it’s a bunch cheaper than most cable internet plans at the same speed, so we give it our nod of approval. Plans of around 100 Mbps or more are suitable for most homes, so this is our go-to recommendation if you don’t need gigabit speeds but still want fast internet.
The real killer deal is Fiber 100/100, which starts at $20 a month. The speeds are a little bit low for a family of four, but it’s an excellent option for smaller households looking to save some cash on internet.
Of course, all those plans are available only in Ziply Fiber’s fiber internet areas. If you’re on Ziply Fiber’s DSL internet plan, it’s a whole different story. We’ve seen speeds as slow as 1 Mbps, which is just ridiculously lethargic. If you’re in a DSL area, look at competitors for faster speeds.
Ziply Fiber vs. the competition
| Package | Price* | Download speeds | Data allowance | Details |
|---|---|---|---|---|
| Ziply Fiber | $20.00–$900.00/mo. | 50–50,000 Mbps | Unlimited | View Plans for Ziply |
| AT&T | $55.00–$245.00/mo. | 75–5,000 Mbps | Unlimited | |
| CenturyLink | $50.00–$75.00/mo. | 100–940 Mbps | Unlimited | View Plans for CenturyLink |
| Cox | $50.00–$150.00/mo. | 100–2,000 Mbps | 1,250 GB | |
| Xfinity | $19.99–$85.00/mo. | 150–6,000 Mbps | 1.2 TB |
Data effective as of post date. Offers and availability may vary by location and are subject to change.
*for the first 12 mos. with autopay and paperless billing
Ziply didn’t impress us with its 20th-place finish in overall customer satisfaction in our recent survey. Customers were more impressed with Ziply’s prices than anything else, with 70% agreeing that Ziply’s prices were excellent compared to the competition.
Be sure to take a look at CenturyLink, too, if it’s in your area. Its gigabit plan is just a tad pricier than Ziply Fiber’s, but we’ve seen it offer free equipment when you order online. Since Ziply charges $10 per month for equipment, you’ll save some cash if CenturyLink has that deal right now.
Cox isn’t a bad option, especially if you’re in an area where it offers faster speeds than Ziply Fiber’s DSL network. But Cox charges extra for no-contract plans, while all Ziply Fiber’s plans come without an annual contract at no additional cost.
Xfinity’s plans tend to be more expensive than Ziply Fiber’s, but it’s also a reliable alternative to Ziply Fiber’s DSL internet. We just wish its no-contract options weren’t so pricey.
Ziply Fiber internet equipment
Along with your internet plan, you’ll need to rent a Ziply Fiber router to get Wi-Fi throughout your home. Whether you have fiber or DSL service, your router will cost $10 per month.
And if you have a large home that’s prone to Wi-Fi dead spots, you might consider going for Ziply Fiber’s Whole Home Wi-Fi kit. For $20 per month, it includes your Ziply Fiber router and three Wi-Fi extenders to extend your Wi-Fi’s reach to the far corners of your house.
However, you don’t have to use Ziply Fiber’s router if you don’t want to. You can save more money over time by paying for your own router upfront. We’ve got some router suggestions if you’re interested.
Ziply Fiber internet and phone bundles
Ziply’s exact phone and internet bundle options depend on Ziply’s network in your area. If your address gets Ziply Fiber, you can get Ziply’s Home Phone Unlimited Voice over Internet Protocol (VoIP) service. The service costs $20.00, although you’ll also need to add Ziply’s fiber router rental for an additional $10.00 monthly. But for the price—which is in line with other fiber internet providers—you’ll get standard features like unlimited nationwide coverage and caller ID.
If your address gets only DSL coverage from Ziply, you’ll have to settle for Ziply’s Digital Phone Unlimited plan. You’ll still get features like unlimited long-distance calls and won’t have to pay for a Ziply router rental, but it’s also relatively pricey at $31.99/mo.
Ziply Fiber customer service
You can reach Ziply Fiber’s customer service by phone at +1-866-699-4759 or through online chat. Ziply Fiber customer support is available 24 hours a day, seven days a week.
That’s standard procedure for most internet providers, but we’re glad Ziply Fiber isn’t making you jump through any hoops to get their phone number (such as Xfinity’s complete lack of customer service phone number).
Ziply Fiber coverage map
Ziply Fiber is available in Washington, Oregon, Idaho, and part of Montana. Availability varies widely by region, but enter your zip code below to confirm if Ziply Fiber is available in your area.
Is Ziply Fiber worth it?
Ziply Fiber stands out as a fair and competitively priced internet service provider. We’re pleased by its no-contract policy, unlimited data, and fast fiber speeds. It may not be the best option if you’re on Ziply Fiber’s DSL network, but if you can get in on the fiber network, you’re set for a strong, reliable connection.
Ziply Fiber FAQ
Is Ziply Fiber down?
Contact Ziply Fiber via phone or their live chat website client to confirm if Ziply Fiber has an outage in your area.
Is Ziply Fiber good?
Ziply Fiber isn’t bad for a fiber ISP. With Ziply, you’ll get solid fiber internet speeds and pricing that’s decent for a regional provider.
What is Ziply Fiber?
Ziply Fiber is a fiber internet provider that operates primarily in the Pacific Northwest region.
Is Ziply Fiber a Frontier company?
Ziply Fiber bought Frontier’s network in Idaho, Montana, Oregon, and Washington in 2020. Though the infrastructure used to belong to Frontier, Ziply Fiber is a separate company.
Does Ziply Fiber have data limits?
All of Ziply Fiber’s plans come with unlimited data allowances.
How much is Ziply Fiber per month?
Ziply Fiber plans run from $20.00–$900.00/mo. for the first twelve months. The fiber internet plans increase by $20–$30 after your first year of service, but the DSL internet plan, plus their 10 Gig and 50 Gig plans, prices remain the same.
Does Ziply Fiber have TV?
Ziply Fiber does not offer TV, but it does encourage users to make the most out of its fiber speeds with a streaming TV provider.
Why you should trust us
Our internet experts spent 18 hours of online research comparing Ziply Fiber’s plans, prices, reliability, features, and customer satisfaction with directly competing internet providers and providers across the US to produce our Ziply Fiber internet review.
For more information on CableTV.com’s methodology, check out our How We Rank page.
