AT&T Customer Service & Support: 1-800-288-2020
Call to talk to a human about your AT&T service today.
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For AT&T TV billing and account support , you can call +1-800-288-2020 between the hours of 8 a.m. and 12 a.m. (midnight) ET, seven days a week.
It’s the same number for AT&T internet service, but those hours are 8 a.m.–7 p.m. Monday–Friday and 8 a.m.–5 p.m. ET, Saturday–Sunday.
Technical support for both AT&T TV and internet service can be reached 24/7 at +1-800-288-2020.
Internet and TV service outages can be checked on the AT&T site and through the My AT&T mobile app (under the Support tab).
For new AT&T internet service, first-time customers call +1-866-861-6075 (Monday–Friday, 8 a.m.–7 p.m. and Saturday–Sunday, 8 a.m.–5 p.m. ET).
We’re covering mostly TV and internet service here, but AT&T does more than that.
AT&T’s support contact page is loaded with resources—from account status to troubleshooting guides to discussion forums and more—for the company’s wireless, TV, internet, home phone, and home security services.
There’s also the My AT&T mobile app for iOS and Android, though it’s better for checking your account and data usage than as a customer service contact.
AT&T can also be reached via social media on Instagram, Twitter, and Facebook, if you’re into that.
AT&T TV and internet tech support is available 24/7 by phone at +1-800-288-2020 or through online chat.
If your business needs, or already has, AT&T internet and/or TV service, contact AT&T Business online or by phone at +1-877-219-3898.
Looking for a physical AT&T store near you? Enter your zip code into the AT&T store finder, where you can also make an appointment.
What to have at the ready when contacting AT&T:
At the time of CableTV.com’s last customer satisfaction survey, AT&T’s internet and TV service was operating mostly under its U-verse banner. In a majority of internet categories, including overall satisfaction, AT&T placed consistently in the top three.
AT&T U-verse TV service also ranked in the top three of most categories but dropped to the middle of the pack when it came to tech support and user experience. U-verse replacement AT&T TV could change all that, but we won’t know until our next survey.
We’ve found the best way to get fast support results from AT&T is through online chat and direct phone calls. The My AT&T app and AT&T Community discussion forums, on the other hand, aren’t all that useful for solving problems quickly. AT&T offers solid support; you just have to reach out the right way.
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