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AT&T Business Review 2020

Plans start at $60/mo.
Internet, TV, Phone, Bundles

Jump to: Plans | Deals | Internet | TV | Phone | Bundles | Fees | Contracts | Final take | FAQ

AT&T Business pros and cons

If your workplace needs performance and speed, AT&T Business more than delivers—just be prepared to possibly pay more than you might be comfortable with.

Telecom giant AT&T has an internet, phone, and TV plan for almost every business, if not necessarily every budget. Even its lower-tier business plans are on the pricey side, and AT&T’s deluxe fiber-optic internet package could set you back as much as $500 a month.

Pros

  • No contracts on fiber plans
  • Unlimited cloud storage and data usage

Cons

  • Expensive plans
  • Limited fiber network

AT&T Business promotions and deals

AT&T Business offers a two-year price guarantee on select internet service plans.

AT&T Business plans and pricing

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InternetTVPhoneBundles
$60–$300/mo.
25 Mbps–1 Gbps
DSL and fiber plans
$29.99–$89.99/mo.
90–155+ channels
DIRECTV packages
$60–$75/mo.
Local and long-distance calling
Digital VoIP phone
$70–$135/mo.
Up to 155 channels and 1 Gbps
Double and triple bundles
View internet plans View TV plans View phone plans View bundles

Data effective 06/09/2020. Offers and availability may vary by location and are subject to change.0

AT&T Business uses several delivery models to get the job done. Its internet services are delivered through either phone-line DSL or newer fiber-optic cables (depending on the area), the phone services are a mix of those same lines. Also, its television service comes from DIRECTV (just one of the 98 media and telecom brands that AT&T owns).

AT&T Business Internet

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Our PickPriceStandout Features
Business Fiber 100$140/mo.Download speeds up to100 Mbps View plans

Data effective 06/09/2020. Offers and availability may vary by location and are subject to change.

If you’re in an area serviced by AT&T Business Fiber, we recommend the Business Fiber 100 plan. Its mid-level speed rate and price tag work well for a small- to medium-sized business on a budget.

We’d suggest larger businesses with fewer budget concerns go for the primo Business Fiber 1000—1 Gbps (1 gigabit per second, which is the same as 1,000 megabits per second, or Mbps) is fast, even for multi-user business use.

For those outside of fiber areas, we’d recommend the Internet 100 DSL plan. It’s $10 pricier ($150/mo. total) for the same 100 Mbps download speed, but it’ll still be worth it if your team does a lot of business online.

AT&T Business TV

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Our PickPriceStandout Features
Commercial XTRA Pack$89.99/mo.DIRECTV package w/ NFL SUNDAY TICKETView plans

Data effective 6/9/2020. Offers and availability may vary by location and are subject to change.

AT&T owns DIRECTV, and AT&T’s Business TV packages are provided by the satellite TV company and split into two categories: 1) business place on-site viewing (for offices and shops) and 2) public viewing (for restaurants and bars). Both package categories are based on DTV’s residential XTRA, ENTERTAINMENT, and SELECT plans. They all require a two-year contract.

If you’re operating a sports bar/restaurant, we’d recommend the Commercial XTRA PACK to get all the games on all of your screens: DIRECTV is a sports must, mostly thanks to its exclusive NFL SUNDAY TICKET. For any other type of business, though, there are less-expensive options to be found in cable or even streaming TV.

AT&T Business Phone

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Our PickPriceStandout Features
Local Unlimited + Long Distance$75/mo.Digital VoIP phoneView plans

AT&T Business Phone service is VoIP (Voice over Internet Protocol), meaning the call travels over the internet rather than traditional phone lines—even though DSL internet and voice calls are carried simultaneously over those same phone lines. Yes, landline phone systems are complicated these days.

Fortunately, VoIP phone systems simplify things by making functionality fully digital. Call forwarding and waiting, voicemail, caller ID, speed dialing, and more office-phone necessities are all cloud-based (meaning no physical hardware cluttering the office).

A&T also has mobile Business Wireless plans available, of course, because it’s AT&T.

AT&T Business Bundles

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Our PickPriceStandout Features
Internet 100 + AT&T Phone$135/mo.100 Mbps download speed;

Unlimited calling in US, Canada, and Mexico
View plans

At $135 a month, the Internet 100 + AT&T Phone plan should cover the needs of most businesses well. It gives you 100 Mbps of internet download speed (a good and scalable baseline speed for businesses) and unlimited calling across the US, Canada, and Mexico.

We didn’t include TV because AT&T doesn’t, really: there’s no discount on DIRECTV services when bundled. The same standalone DIRECTV price applies whether combined with other services or not, kind of defeating the point of a bundle.

AT&T Business fees and charges

AT&T Business gives you the option of setting up your own DSL internet connection for free, which basically entails plugging in a modem/router and configuring your own Wi-Fi settings. Some will say “cool, simple,” while others break out in a cold sweat just reading that—don’t worry, you can pay AT&T $200 to set it up if needed.

Even though it’s a more complicated process, AT&T will set up a fiber internet connection for just $99. The catch is there’s no do-it-yourself option—AT&T has to install the fiber hookup.

Early termination fees also apply differently to AT&T’s DSL and fiber plans. If you cancel a DSL connection before the 12-month contract is up, you’ll pay $20 per every month that was left in the agreement. AT&T fiber, on the other hand, requires no contract. We’d guess that AT&T expects you’ll be dazzled by fiber’s superior performance and it won’t need to lock you down.

AT&T Business contracts

In addition to having no contract, AT&T Business’s fiber internet plans come with a 24-month price guarantee. We like how AT&T is incentivizing a service that’s already hard to say no to (if you can get it, that is).

That contract-duration price also applies to AT&T Business’s DSL internet. As we mentioned above, that contract is for 12 months. Both DSL and fiber plans come with 30-day money-back guarantees.

Final take: Is AT&T Business worth it?

AT&T Business isn’t the cheapest service out there, but, with the exception of TV service, it has a viable answer for any business telecom need. Its fiber internet plans are especially impressive, if you’re in an area to take advantage of them.

For medium-to-large businesses with fatter piggy banks, AT&T Business is an easy choice. But smaller operations might struggle with even AT&T’s least-expensive plans, both in quality and cost.

Get AT&T Business

AT&T Business FAQ

What’s the difference between DSL and fiber internet?

DSL (or digital subscriber line) internet is carried over legacy copper telephone lines, which are more widely available. Fiber-optic internet, which transmits data as pulses of light through glass fiber, is a newer technology that’s faster than both DSL and cable.

Why isn’t fiber available in my area?

Fiber isn’t available everywhere because it’s a whole new buildout. Only about 25% of the US currently has access to direct fiber internet connections. It’s probably coming to your neighborhood, but thanks to the high cost of laying fiber-optic lines and delays by local bureaucracies, it won’t be overnight.

Unlike telephone and cable lines, fiber hasn’t always been available to businesses and homes—at least not directly. The core, or “backbone,” of the internet has been based on fiber-optics since the 1990s, but direct connections to offices and houses are a recent development.

How much internet speed does my business really need?

How much bandwidth your business needs generally breaks down to your number of employees and actions performed:

  • 15–50 Mbps: 1–2 employees; web browsing and emailing
  • 50–75 Mbps: 1–5 employees; web browsing, emailing, large file transfers, point-of-sale transactions
  • 75–150 Mbps: 1–7 employees; web browsing, emailing, large file transfers, point-of-sale transactions, data backups, video calls
  • 150–500 Mbps: 1–10 employees; web browsing, emailing, large file transfers, point-of-sale transactions, data backups, video calls, website hosting
  • 500 Mbps–1 Gbps: 1–100 employees; all of the above

Bill Frost has been a journalist and TV reviewer since the 4:3-aspect-ratio ’90s. His pulse-pounding prose has been featured in The Salt Lake Tribune, Pacific Northwest Inlander, Coachella Valley Independent, Salt Lake City Weekly, and many other dead-tree publications. In addition to his CableTV.com work, Bill is a senior writer and streaming TV columnist at SLUGMag.com. By night, Bill cranks a Flying V with his band at the bar.

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