CenturyLink Customer Service Phone Numbers
Best For: Existing Customers, Customer Service Concerns, Adding Services, Address Changes
If you’re looking for big entertainment at an affordable price, give CenturyLink a call. CenturyLink offers a full range of residential services including high-speed Internet, phone, and home security bundled to ensure a terrific value for customers. The CenturyLink customer service phone numbers listed above provide customers access to a helpful CenturyLink agent, who will assist customers with service concerns, adding services, or moving service to a new address.
Para Español, Press 9.
Existing customers, Press 2.
CenturyLink Bill Pay Phone Number
Best For: Existing Customers, To Pay Your Bill
Trying to pay your bill? Dial this CenturyLink bill pay number to reach a courteous representative who will assist you. Don’t have your account number handy? That’s okay. As long as you can identify the service phone number associated with the account, CenturyLink can help. There are also several options to pay your bill online through your CenturyLink My Account portal.
CenturyLink Tech Support Phone Numbers
- Internet: 1-877-348-9005
- Phone Service: 1-877-348-9007
- Ticket Status: 1-800-777-9569
Best For: Tech Support, Existing Customers, Check on the Status of Your Support Ticket
Use the above technical support phone numbers to direct your questions to a CenturyLink technician. Already submitted a technical support request and just want to check the status? You can use the online tool or the phone number listed above to get updates on your repair ticket status.
CenturyLink Spanish Customer Service Phone Number
If you speak Spanish, you can connect to a bilingual CenturyLink agent at the above phone number to resolve your customer service concerns, pay your bill, move services, get technical assistance, and lots more.
CenturyLink Center for Customers with Disabilities
Customers with specific disabilities who may need special assistance can utilize the number above to reach a trained CenturyLink representative. Get help with bill pay, technical support, closed captioning, customer service concerns, and general inquiries.
CenturyLink Business Customer Service Support
Best For: Existing Business Customers, Business Customer Service, Business Bill Pay
Helpful assistance for CenturyLink business customers is just a phone call away. Dial either of these numbers to get help with customer service concerns, bill pay, and general inquiries on existing business accounts.
CenturyLink Business Tech Support Phone Numbers
- 1-888-777-9569
- Internet: 1-800-247-7285
Need technical support for your business account? CenturyLink has you covered with both general technical support phone numbers and a phone number specifically for Internet services. Check up on the status of an existing ticket, submit a repair ticket, or contact CenturyLink Business with your general inquiries about business services.
CenturyLink Business Control Center Support
CenturyLink has a dynamic online center to support business customers called the Business Control Center. If you’re a business customer looking for assistance with setting up the control center or if you’d like help troubleshooting a specific issue, CenturyLink is available at the above number and ready to help.
CenturyLink Smart Home Phone Number
Got questions about your home security or Smart Home services? You’ve found the right CenturyLink phone number! Connect to a Smart Home agent who can assist with questions, technical support, and more.
Existing Customers, Press 1.
Before You Call
There are a few things you’ll want to have on hand to help your call to CenturyLink go as smoothly as possible. We recommend having the following items in front of you before you dial.
Your Account Number: Log into CenturyLink's My Account and find your account number, resources, and other ways you can contact CenturyLink. CenturyLink’s business customers can access their account information and services through the CenturyLink Business Control Center.
If you have a recent bill, the account number is usually in the upper right hand corner of the bill. To see a detailed explanation of your CenturyLink bill along with helpful videos and plenty of resources, visit CenturyLink’s Understand My Bill Resource Page.
Can’t find your account number? That’s okay. A helpful CenturyLink customer service representative can usually pull up your information via the phone number associated with the account.
The Last Four Digits of Your Social Security Number: You may be asked this question for the purposes of confirming your identity and to verify you have permission to manage the account you are calling about.
Billing or Service Address: If you are looking to set up or move service, it’s helpful to have the exact address to ensure the representative can assist you properly.
Paper, pen or note-taking device: Keep something on hand so you can quickly jot down confirmation numbers, names, and phone numbers.
Other Ways to Contact CenturyLink
As you can see, CenturyLink has lots of options to get help online. Use any of the following CenturyLink resources for assistance with customer service concerns, technical issues, billing questions, and more.
CenturyLink Support Center: The hub for all CenturyLink resources, this dynamic center has a library of videos, and guides to assist customers with service concerns, technical issues, bill pay, and more.
CenturyLink Guidance Center: Access all the troubleshooting guides, videos, and assistance you’ll need to resolve problems with installation and technical issues in the guidance center. Organized by services, the center is a one-stop shop for all your CenturyLink technical questions.
CenturyLink Ticket Status & Service Troubleshooter: Submit a ticket to resolve a technical issue and want to check in on how it’s going? Use this online platform to check your ticket status, submit a ticket, and get technical assistance to troubleshoot service concerns.
CenturyLink Quick Bill Pay: Use this online form to pay your bill, check your account balance, and lots more.
CenturyLink Retail Stores: Walk into a local store to get assistance with equipment, adding services, and more. CenturyLink customer service representatives are waiting to help at these CenturyLink store locations across the country.
CenturyLink Business Control Center: Manage your business account services in one convenient online platform with the Business Control Center. Existing CenturyLink business customers can manage their services, add new services, submit tickets, pay bills, and much more through the control center.
CenturyLink Online Chat: Chat online to an agent or technician to resolve your customer service concern or technical issue.
Email CenturyLink: Send an email to the appropriate address listed below and a CenturyLink agent will respond shortly.
Contact CenturyLink on Social Media: CenturyLink encourages customers to reach out on social media. You can find them on the following channels, ready to assist.
