Spectrum Installation Guide
The coronavirus outbreak has affected Spectrum installation. Find out how you can install Spectrum Internet and TV yourself.
Because of precautions to prevent the spread of COVID-19, Spectrum has temporarily suspended its professional installation. That means you’re on your own to install Spectrum internet.
But luckily, you don’t need technical know-how to self-install your Spectrum internet—it’s all about plugging cords into the right places. We’ll show you how it’s done.
How to install Spectrum services
Spectrum installation is about as easy as opening the self-install kit, plugging a few things in, and logging in with your devices.
What does my Spectrum installation kit include?
Spectrum TV kit
Spectrum internet kit
How to install Spectrum TV
To begin your Spectrum installation, find a working coax outlet in your home. The coax outlet—sometimes called a cable outlet—has a small cylinder that extends from the wall. You’ll be able to thread one of your coax cables onto it.
You have a couple of coax cables in your kit. Either will work for this step—choose the one that’s the best length to reach from the coax outlet to where you plan on placing your Spectrum TV receiver.
Once you’ve attached the coax cable to your Spectrum receiver, plug the HDMI cable into the receiver and TV.
For last physical step to installing your Spectrum TV service, remove the battery cover on the back of the remote and put in the two batteries that came with your kit.
If you have multiple receivers, repeat these steps to install each one to a TV in your home.
Then it’s time to turn on your TV and your receiver. Use your remote or TV buttons to select the HDMI input or source you used for your receiver. (If you connected to the component port, choose that one instead.)
You may see a firmware update screen—that’s perfect. It means your receiver is upgrading so it can do its best for you.
After upgrading, your Spectrum receiver should turn off. Turn it back on, and wait for your TV to display a new message. It could take about six minutes, but once it shows up, you can activate your Spectrum TV service.
How to activate Spectrum TV
Before you can start watching shows, head over to Spectrum’s activation page and answer the questions there to verify your account. Once that information processes, you’ll see a welcome screen on your TV.
Once you click through the welcome screen, the Spectrum TV guide will show you all the ins and outs of how it works. If you find that you can’t click through the welcome screen, you’ll need to program your remote and follow our steps in the box below.
When you’ve finished clicking through the Spectrum TV guide intro, you’re set to enjoy your new Spectrum TV service—mostly. Some channels might not work right away since full Spectrum activation can take up to 20 minutes.
How to install Spectrum internet
Just like installing Spectrum TV, you’ll start installing your Spectrum internet by finding a working coax outlet (also called a cable outlet) in your home. Choose the coax cable in your kit that’s the right length to reach from the outlet to where you want to set up your modem.
If you’re also setting up Spectrum TV, connect the coax splitter to the coax cable as described above. Otherwise, just thread the coax cable straight from the wall outlet to the modem.
Once your coax cable is in place, go ahead and plug in the modem’s power cable into the modem and an electrical outlet.
Wait for the Online light on the front to go from flashing to solid. You shouldn’t have to wait too long, but if your modem requires a firmware update, it could take up to 20 minutes before the light turns solid.
If you’re using a wired internet connection in your home, you can connect to the internet by plugging a computer into the modem with an Ethernet cable. Go ahead and skip down to “How to activate Spectrum internet.”
But if you’re using Wi-Fi, it will make more sense to install your router before you activate your internet.
How to install Spectrum Wi-Fi
Go ahead and grab the Ethernet cable from your Spectrum installation kit. Plug one end into the Ethernet port on your modem and the other into the Internet port on your router.
Then, plug the router power cord into the router and an electrical outlet. The front of your router has an unlabeled Wi-Fi status light on the lower right. Wait for the light to change from blinking to a solid blue. This can take anywhere from 2 to 10 minutes, based on if your router needs a firmware update.
When the light on your router is solid, the router is updated and ready to go.
On your router’s back, you’ll find two Wi-Fi networks (connecting to either will work) and a password. Use a wireless device (like your phone or laptop) to select a network and put in the password to connect to your Spectrum Wi-Fi.
How to activate Spectrum internet service
Now that your devices are plugged in, use a computer or phone to go to Spectrum’s activation page. Answer the questions on the page to verify your account and activate your service.
Once you’ve answered all the questions, your Spectrum internet service is ready to go. Get to chatting with your friends on social media and streaming your favorite shows. Time’s a-wastin’.
Even if you wouldn’t call yourself technically savvy, there’s not much to installing Spectrum TV and internet. Plug a few things in, log in to the Spectrum activation page, and you’re all set.