✦ Edited and fact-checked by Mia Carter, our Contributing Writer with 27+ years covering tech and mobile apps.
Yes, Xfinity offers a low-income internet program
Xfinity offers Internet Essentials, a discounted internet program for qualifying households.
Customers may qualify through programs such as the National School Lunch Program, SNAP, Medicaid, or housing assistance, or based on household income. Additional eligibility requirements generally include living in an Xfinity service area, not having Xfinity Internet within the previous 90 days, and having no outstanding Comcast debt less than one year old. Internet Essentials includes in-home Wi-Fi equipment, no credit check, no term contract, access to Xfinity Wi-Fi hotspots, and free digital-skills resources. A faster Internet Essentials Plus tier is also available for households that need more speed.
For more income-qualified internet options nationwide, see our low-income internet guide.
What Xfinity low income internet plans are available?
Xfinity Low-Income Internet Plans and Pricing
| Package Name | Monthly Price | Download speeds up to | Upload speeds up to | Connection type |
|---|---|---|---|---|
Internet Essentials | $14.95/mo. | Up to 75 Mbps | Up to 10 Mbps | Cable |
Internet Essentials Plus | $29.95/mo. | Up to 100 Mbps | Up to 20 Mbps | Cable |
Data effective as of post date.
How do I sign up for Xfinity low-income internet?
You can apply for Xfinity Internet Essentials online or by phone. Depending on how your eligibility is confirmed, Xfinity may ask you to submit supporting documents. Xfinity says completed applications generally receive a decision within one to three business days, and approved customers can typically expect to be connected within seven to 10 business days after approval.
- Start an Internet Essentials application. Apply online or call Xfinity’s Internet Essentials application line.
- Confirm your eligibility. You may qualify through an eligible assistance program or based on household income.
- Provide identity and eligibility information. Xfinity may ask for documentation confirming your identity, participation in an eligible program, or household income.
- Wait for your application decision. Xfinity says completed applications are generally reviewed within one to three business days.
- Get your equipment. Approved customers can have their Getting Started Kit shipped or pick it up at an Xfinity Store.
- Connect your service. Follow the included activation instructions. If your home requires professional installation, Xfinity will provide the option to schedule a technician.
Xfinity low-income internet FAQ
What plans are included with Xfinity low income internet?
Xfinity currently offers Internet Essentials and the faster Internet Essentials Plus tier. Internet Essentials provides download speeds up to 75 Mbps, while Internet Essentials Plus offers up to 100 Mbps. Both plans include Wi-Fi equipment, no credit check, no term contract, and access to Xfinity Wi-Fi hotspots.
Does Xfinity participate in the federal Lifeline program?
No. Xfinity does not participate in the federal Lifeline program. However, Xfinity does participate in the California LifeLine Home Broadband Pilot Program, which provides eligible California households with a broadband credit. Existing Xfinity customers can apply directly, while new customers must activate qualifying Xfinity Internet service before applying for the California benefit.
Is Xfinity a good internet provider overall?
Xfinity was named in the Best of the Best, Cable in CableTV.com's 2026 Awards for cable internet. In our 2026 Internet Customer Satisfaction Survey, 75% of Xfinity customers said they were completely or very satisfied with their internet service, putting Xfinity among the stronger-performing cable providers in the survey.
What if I don't qualify for Internet Essentials?
If you don't qualify for Internet Essentials, compare plans on our Xfinity page or browse current promotions to find an option that fits your needs and budget. Xfinity also offers NOW Internet, a prepaid home internet option that does not require Internet Essentials eligibility.
CableTV.com editors created this article using original analysis and proprietary inputs, with AI tools assisting in drafting. The final content was reviewed and edited for accuracy and quality.
