What is the Xfinity Flex box?
Xfinity Flex is a streaming box and service that is free to Xfinity internet-only customers. If you’re interested in Flex, enter your zip code below to see if Xfinity internet is available in your area.
Does Xfinity Flex have Hulu?
Yes, Xfinity Flex has the basic, on-demand version of Hulu, but you will need a separate Hulu subscription to watch it.
How do I get Xfinity Flex?
If you are already an Xfinity internet-only customer you can request Xfinity Flex here. If not, check out our Xfinity internet review to get started.
Is Xfinity Flex worth it?
Free is almost always worth it. Xfinity Flex is a free 4K-enabled streaming device and service that gives you access to 200+ live channels and 10,000+ on-demand movies and shows. It has a clunky interface, and you’ll have to watch commercials, but free is free.
Can I use Xfinity Flex with my own modem?
You can absolutely use Xfinity Flex with your modem but if you don’t have one yet or are looking to upgrade you can check out our recommendations for the best compatible Xfinity modems. When Xfinity first announced Flex, the provider required you to lease a modem from them. They’ve since dropped that requirement.
Can you use Xfinity Flex on a computer?
Xfinity Flex is a streaming device and service for your TV, so it can’t be accessed on a computer.
How is Xfinity Flex different from X1?
Xfinity Flex is a streaming device and streaming service that’s free to Xfinity internet customers. You don’t subscribe to a channel package with Flex, and there is no DVR service.
Xfinity X1 is the fancy DVR/receiver that comes with your Xfinity cable TV service. For more about Xfinity TV service, read our review.
I have a Roku/Fire TV/smart TV. Why should I get Xfinity Flex?
You don’t need Xfinity Flex if you already have a Roku, Fire TV, or smart TV. These devices do all of the same things that Flex does, but with more features and functionality.
If I cancel Xfinity Flex, will I lose my internet service?
You will not lose your internet service if you cancel Xfinity Flex. But you will have to return your Flex device to Xfinity.
Is there an Xfinity Flex remote app?
No, but you can watch select Flex on-demand content with the Xfinity Stream app. Also, if your Xfinity Flex is not working, troubleshooting is available through the Xfinity My Account app.
Does Xfinity Flex have Disney+?
No, Xfinity Flex does not currently support the Disney+ app. But you can still subscribe to Disney+ and watch it on another device.
Does Xfinity Flex support 4K?
Xfinity Flex does have 4k support, but there’s not a lot of 4K content available via Flex. But you can play your rented or purchased 4K content with Flex.
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