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Cox billing and account service can be reached at +1-800-234-3993 between the hours of 8:00 a.m. and 6:00 p.m. Monday through Friday.
Technical support for Cox services is available 24/7 at +1-800-234-3993.
The phone number for Cox TV and internet customer service is +1-800-234-3993.
To sign up for Cox TV and internet service, call +1-800-234-3993 (Monday–Friday 8:00 a.m.–6:00 p.m. and Saturday 9:00 a.m.–6:00 p.m.).
If you need help from customer service for your Cox internet or TV, Cox is available 24/7 by phone at +1-800-234-3993 or through online chat.
If your business needs, or already has, Cox internet and/or TV service, contact Cox Business online. You can also contact Cox Business by phone at +1-866-456-9944 (new customers) or +1-866-272-5777 (current customers).
Once upon a time, CenturyLink had local stores where you could get customer support and make payments—but it’s closed those.
Looking for a brick-and-mortar Cox store near you? Enter your zip code into the Cox store finder.
When you’re having problems with your Cox cable or internet, here is what to have ready when calling Cox’s customer service number:
Phone: +1-800-234-3993
Online: Contact Cox
In person: Find a Cox store
Phone: +1-800-234-3993
Online: Contact Cox
In person: Find a Cox store
Phone: +1-800-234-3993
Online: Contact Cox
In person: Find a Cox store
In our most recent customer satisfaction survey of TV providers, Cox ranked at the top of 11 companies in tech support and customer service—and first in overall service satisfaction. The numbers look great for Cox.
We like Cox’s service, especially on the internet side. Its customer support, on the other hand, is less than stellar—be prepared for some potential frustration should you need to make contact.
As with most TV and internet providers, we’ve found that online chat is the most effective way to contact Cox customer support. If you’re in the midst of an internet outage, however, a phone call is your best bet (obviously).
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