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Frontier Internet Review: Plans, Prices, Deals, and More

We break down the costs, speeds, and perks of Frontier's fiber internet and DSL internet plans.

No contract fiber-optic internet
Frontier
Pro
Unlimited data
Pro
Fiber plans that give you bang for your buck
Con
Limited fiber internet availability
Pro
Unlimited data
Pro
Fiber plans that give you bang for your buck
Con
Limited fiber internet availability

Data effective as of publish date. Offers and availability may vary by location and are subject to change.

Is Frontier internet good?

Frontier Fiber offers pretty prices on fast download speeds you need for streaming. But look before you leap if you’re in a Frontier DSL internet area—DSL is their other internet service, which doesn’t hold a candle to its fiber-based sibling.

Frontier’s aging DSL network brought down its overall scores in our annual Internet Customer Satisfaction Survey, coming in 12th place for overall satisfaction.

With Frontier’s different networks and all their oddities, there’s no guarantee that you’ll get a good internet speed or price. But if you can snag Frontier Fiber in your area, you’ll get great internet quality for a decent-enough price.

Why you should trust us. Our expert editors surveyed hundreds of Frontier internet customers, researched pricing and speeds, and then rated it on a five-star scale according to four essential criteria:

Editorial star rating: 3.45/5.00

Compare Frontier internet to the competition


Customer Rating

Prices starting at
$29.99/mo.

Max download speeds up to
7000 Mbps

Service Type
Fiber

Read Frontier Review


Customer Rating

Prices starting at
$35.00/mo.

Max download speeds up to
2000 Mbps

Service Type
Fiber

Read Xfinity Review

Pricing, speed and availability not guaranteed. Subject to change.

Frontier internet packages offer stellar value, if you choose fiber

Package Price Download speeds up to Upload speeds up to Internet type Details
Frontier Internet $64.99/mo.* N/A N/A DSL
Fiber 200 $29.99/mo. 200 Mbps 200 Mbps Fiber
Fiber 500 $44.99/mo. 500 Mbps 500 Mbps Fiber
Fiber 1 Gig $64.99/mo. 1,000 Mbps 1,000 Mbps Fiber
Fiber 2 Gig $99.99/mo. 2,000 Mbps 2,000 Mbps Fiber
Fiber 5 Gig $129.99/mo. 5,000 Mbps 5,000 Mbps Fiber
Fiber 7 Gig $299.99/mo. 7,000 Mbps 7,000 Mbps Fiber

Data effective as of publish date. Offers and availability may vary by location and are subject to change.
* w/ Auto Pay and Paperless Bill per month. One-time charges apply.
† w/ Auto Pay & Paperless Bill. Max speeds are wired. Wi-Fi, actual & average speeds vary. One-time charges apply.

Frontier Fiber offers internet service in 17 states, but it’s most prominent in California, Florida, Indiana, and Texas.

Frontier puts its best foot forward by offering unlimited data on all of its plans. Many internet providers place unnecessary restrictions on how much you can use the internet, and these data caps can be a real pain in the patootie.

Frontier Fiber 500 is our top Frontier pick because it comes with super fast download and upload speeds thanks to Frontier’s fiber internet network. This Frontier Fiber internet deal is among the most affordable of its kind in the US.

If you want to go even faster, the Fiber 1 Gig, 2 Gig, 5 Gig, and 7 Gig plans have some of the fastest download and upload speeds available to homes today.

But if Frontier offers only DSL internet in your area, you’ll need to call Frontier to find out what speeds are available for your home.

Frontier DSL has middling speed performance, but its fiber network shines

Test Score
Average latency 17.9 ms (DSL), 11.9 ms (fiber)
Internet reliability approval rating 66% positive
Internet speed approval rating 71% positive

As part of CableTV.com’s reliability testing, we analyze data sources like our annual Internet Customer Satisfaction Survey, testimonials from real Frontier customers, and speed test data from our partners at HighSpeedInternet.com. Frontier came in middle-to-low in our internet speed polling, with bottom-tenth overall finishes in reliability and speed satisfaction in our survey.

It’s clear that Frontier’s DSL plan is bringing down its overall ranking, as Frontier Fiber’s results outclass its DSL counterpart by a huge margin. According to latency data from HighSpeedInternet.com, Frontier’s fiber internet latency mark of 11.9 milliseconds would’ve ranked fourth overall among all internet providers. Frontier Fiber’s speed and reliability satisfaction marks jumped up to 80% and 78%, respectively.

Frontier internet includes great bundle deals, free equipment

Frontier’s fiber internet plans give customers a great bang for their buck, but there’s much more to look for with internet service besides speeds and prices. Let’s break down Frontier internet’s other big features and offerings below.

Frontier internet and TV bundles

Package Price Download speeds up to Channel count Details
Frontier Fiber 500 + YouTube TV $107.98/mo. 500 Mbps 100+
Frontier Fiber 1 Gig + YouTube TV $127.98/mo. 940 Mbps 100+

Data effective as of publish date. Offers and availability may vary by location and are subject to change.
Compatible device and internet connection required. Offers and availability may vary by location and are subject to change.
w/ Auto Pay & Paperless Bill. Max wired speed 500/500 Mbps or 1000/1000 Mbps. Location dependent. Wi-Fi, actual & average speeds vary. One-time charges apply.

Frontier doesn’t offer TV packages, but you can create your own bundle by also subscribing to a standalone live TV plan.

For Frontier customers, we recommend signing up for YouTube TV. Not only is it our favorite live TV streaming service, but Frontier customers can now get $10 off their subscription every month for their first year. That’s a total savings of $120.

With YouTube TV, you’ll get 100+ live channels, including sports, news, and entertainment. You can share your subscription with your family (up to six accounts), and no more fighting over the remote—YouTube TV allows three simultaneous streams per subscription. Check out our YouTube TV review for more details on why we love the service.

Frontier Wi-Fi equipment

Most internet service providers allow you to use your own equipment instead of leasing theirs. While Frontier previously had an appalling mandatory $10 equipment fee—whether you used Frontier equipment or your own—it has since removed the upcharge. Now, you’ll get a free router based on your internet plan:

  • Frontier Internet—Eero* 6 Wi-Fi router
  • Frontier Fiber 200—Eero* Pro 6+ Wi-Fi router
  • Frontier Fiber 500—Eero* Pro 6+ Wi-Fi router
  • Fiber 1 Gig—Eero* Pro 6 mesh Wi-Fi system
  • Fiber 2 Gig—Eero* Wi-Fi 6E system

Frontier internet deals and promotions

Frontier has been known to offer free activation and Visa reward cards when you order online.

Currently, they’re giving customers free Amazon eero routers with Frontier Fiber Internet and savings of up to $120 on your first year of YouTube TV. Past deals have also included $200 Visa gift cards and more for new subscribers.

To see all the latest Frontier internet promotions, head over to our monthly-updated internet deals page.

What do real Frontier customers think of Frontier internet?

As part of CableTV.com’s annual Internet Customer Satisfaction Survey, we talked to thousands of real-life internet customers to see how they felt about their internet providers.

Frontier came in 12th place with a 60% high overall satisfaction rating, which aligned with providers like Cox, CenturyLink, and WOW. Price in particular was a major pain point for Frontier customers, with only 63% of respondents saying that the internet quality justified the price.

Even by the standards of ISPs with DSL and fiber internet networks, Frontier had a canyon-sized satisfaction gap between its DSL and fiber subscribers. For instance, 77% of Frontier Fiber respondents felt that Frontier met their expectations as an ISP. By comparison, only 54% of Frontier DSL subscribers could say the same about their internet service. Frontier Fiber offers great performance, but Frontier DSL has similar struggles as other aging DSL networks.

I wish it was cheaper but it is reliable and fast. I like it better than the other service I had. It is faster and I have had far less outages.

Frontier customer in Kansas

Frontier internet FAQ

How fast is Frontier Fiber?

Frontier Fiber’s download/upload speeds run from 200–7,000 Mbps, depending on your plan.

Can I use my own router for Frontier Fiber?

You can use your own Wi-Fi router with Frontier Fiber, but Frontier also offers free rentals on Eero brand routers with your new Frontier internet plan.

What are other fiber-optic internet options?

In addition to Frontier Fiber, you can get fiber-optic internet from Verizon Fios, AT&T Fiber, CenturyLink, Google Fiber, and Optimum.

What is the price of Frontier’ Fiber 500 Mbps plan?

The Frontier Fiber 500 plan costs $44.99 per month for one year (prices may raise after that). We recommend this plan because of its high download and upload speeds, unlimited data, and affordable price.

Why you should trust us

Our experts have kept an eye on Frontier’s internet service as we’ve researched it over the past five years. We base our recommendations on bang for your buck, reliability, features, and customer satisfaction. For more information on our methodology, check out our How We Rank page.

Disclaimers:

Frontier Internet: For new residential Frontier Internet customers. Requires Auto Pay or $5/mo fee applies. Beginning April 2022, a printed bill fee of $2.99/mo. will apply, NY, PA and select customers excluded. Activation and other applicable charges, additional services and taxes are extra & subject to change during & after the promo period. A $10 fee applies when Internet is disconnected. Equipment return required at disconnection, up to $150 per device if not returned. Service subject to availability. Cannot be combined with other offers.

eero: eero max speeds are derived from IEEE specifications. Coverage varies based on normal use and building conditions. Actual range and performance can vary. See https://eero.com/legal for more details. ©2022 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St., San Francisco, CA.

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