T-Mobile Wireless Review 2025: Cell Phone Cost, Plans, and More
Here’s what you need to know if you want T-Mobile cell phone service for your family.
Are T-Mobile cell phone plans good?
Shopping for cell phone service can be a minefield these days. But if you want maximum features and performance, we think there’s a lot to like about T-Mobile’s cell phone plans.
T-Mobile offers standard features like nationwide 5G and truly unlimited data on its cell phone plans. While its pricing is in line with other major carriers, T-Mobile has one of the best subscriber benefit programs around, and was a stellar performer in CableTV.com’s annual Internet Customer Satisfaction Survey.
Still on the fence about springing for a major carrier like T-Mobile? Keep on reading for our full take on T-Mobile’s major cell phone plans.
Why you should trust us: Our expert editors surveyed hundreds of T-Mobile customers, researched pricing and features, and then rated T-Mobile phone plans on a five-star scale according to four essential criteria:
T-Mobile offers excellent, costly cell phone coverage
| Plan | Price for one line* | Price for five lines (per line)** | Full-speed data cap | Details |
|---|---|---|---|---|
| Essentials/Essentials Saver | $50.00–$60.00/mo. | $24.00/mo. | 50 GB | View plans |
| Experience More | $85.00/mo.^ | $40.00/mo. | Unlimited | View plans |
| Experience Beyond | $100.00/mo.^ | $52.00/mo. | Unlimited | View plans |
*For 1 phone line plus taxes and fees. AutoPay discount using an eligible payment method applied.
**AutoPay discount using an eligible payment method applied plus taxes and fees.
^Your monthly rate for talk, text, & data is guaranteed for 5 years. Exclusions like taxes & fees apply.
Data effective as of publish date. Offers and availability may vary by location and are subject to change.
T-Mobile’s three wireless plans cover the basics for most shoppers. Essentials does what its name suggests, as you’ll get only unlimited phone and texts along with 50 GB of full-speed internet data. Experience More and Experience Beyond stack on the features and freebies for potential subscribers.
Experience More outclasses comparable mid-tier plans from other carriers, as you’ll get free Apple TV+ and ad-supported Netflix along with wireless hotspot support. Experience Beyond piles on even more benefits, including free ad-supported Hulu, annual upgrade offers (compared to Experience More’s bi-annual upgrades), and discounted watch or tablet lines.
But unfortunately, these plans won’t come cheap. T-Mobile’s single-line pricing is technically better than AT&T or Verizon, but with pricing that starts at $85.00 monthly for a single mid-tier line, it’ll knock a hole in your wallet unless you spring for a family bundle.
As with other major carriers, T-Mobile also tacks a mandatory $3.99 monthly fee per line. You’ll still get a lot for your money with T-Mobile, but when it comes to price, T-Mobile falls in line with Verizon and AT&T in good and bad ways.
How reliable is T-Mobile cell phone service?
As part of CableTV.com’s internet and cell phone reliability research, we talk to thousands of real-life customers for our annual Customer Satisfaction Survey series.
| Question | Score |
|---|---|
| How reliable is your T-Mobile cell phone service? | 84% approval |
| Do you notice problems with your phone calls or mobile data during busy periods? | 43% yes, 57% no |
84% of T-Mobile respondents approved of T-Mobile’s general reliability, which ranked second among all carriers with internet service and fell only behind Xfinity Mobile. However, 43% of respondents said they noticed service problems during high-traffic times. This mark was slightly higher than Xfinity (36%) and Verizon (30%), but still ranked fifth-best overall.
In short, you’ll get major-carrier performance out of T-Mobile’s network and won’t have to worry about discount carrier problems like constant dropped calls or slow internet speeds. Unlike Verizon, T-Mobile also offers uniform 5G coverage across all three plans and doesn’t split its fastest 5G speeds to its more expensive plans.
T-Mobile has a bounty of features, freebies
Between free phones, discounts, and random subscriptions, the freebies and features arms race is hotter than ever among major carriers. Let’s break down some of the biggest options that’ll come with your T-Mobile cell phone plan.
T-Mobile internet and phone bundles
Sick of your cable internet provider? T-Mobile 5G Home Internet is one of our favorite 5G internet providers, and T-Mobile offers a $15 monthly internet discount when you have a cell phone and internet bundle.
Check out our T-Mobile 5G Home Internet review and hands-on test to learn more.
Guarantee your price
T-Mobile’s 5-Year Price Guarantee offer will protect your monthly bill from price hikes and increases, although it’s only offered on Experience More and Experience Beyond. Visit our price guarantee guide to learn more about how these deals work.
T-Mobile deals for new and current customers
T-Mobile’s best deals include free iPhones, senior discounts, and streaming service subscriptions. You can also get a rotating catalog of free perks through the T-Mobile Tuesdays campaign on the T-Life mobile app.
Read our T-Mobile deals page for the latest savings from T-Mobile.
What do real T-Mobile customers think about T-Mobile?
T-Mobile is no slouch when it comes to network performance. But it cleaned up shop in the rest of our survey with four first-place finishes.
- 75% of T-Mobile respondents said they bundle cell phone and internet service.
- 79% of respondents were satisfied with the cost of their internet and cell phone bundle.
- 82% of respondents felt it was easy to solve their customer service problems with T-Mobile.
- 87% of respondents were fully or highly satisfied with their T-Mobile cell phone and internet service.
[T-Mobile has] great service, [I got the] special where cell and internet was bundled with [a] discount and also got a free phone. They have very helpful customer service.
Our survey also falls in line with other leading evaluators. J.D. Power’s study placed T-Mobile in first for customer satisfaction, although its wireless network was generally behind Verizon. Ookla’s Speedtest Awards placed T-Mobile ahead of Verizon on 5G speeds, although Verizon generally beat out T-Mobile on coverage.
T-Mobile cell phone review FAQ
What age is the senior discount for T-Mobile?
T-Mobile offers a senior discount for customers aged 55 or older. You’ll get a $5 monthly discount on Essentials Saver or a $15 monthly discount on Experience Beyond and Experience More.
What network is T-Mobile Wireless on?
T-Mobile delivers cell phone and mobile data service through its 5G and LTE network, which has nationwide coverage.
Is T-Mobile better than Verizon?
T-Mobile generally offers better customer service compared to Verizon. T-Mobile’s wireless network can have faster speeds in some regions, but Verizon’s network tends to offer better coverage and reliability.
Why you should trust us
To evaluate T-Mobile’s cell phone plans, we spent a week analyzing its plans and pricing compared to competitors like AT&T and Verizon. We also surveyed thousands of real-life cell phone and internet customers as part of our customer satisfaction survey series to see what they felt about T-Mobile’s cell phone service.
Check out our How We Rank page for more information on our methodology.
