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The Hidden Costs of Xfinity

Having hundreds of channels and thousands of on-demand titles to choose from with Xfinity can make for some seriously awesome entertainment. Unfortunately, when the bill comes in, “awesome” is the last word many customers use to describe it.

There are a lot of hidden costs involved in bringing you all that entertainment, but the only price most customers consider is the advertised package price—unless they happen to read the fine print. As a result, that first bill can be quite a shock.

To help you avoid any surprises on your upcoming Xfinity bill, we’ll walk you through the hidden fees and explain what each fee is for and why you might see these additional charges.

The Hidden Costs of Xfinity TV Plans


Summary of Hidden Xfinity TV Fees

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Broadcast TV Fee$8.00 per month
Regional Sports Fee $6.75 per month
Professional Installation$60.00
Self-Installation KitUp to $29.95
Reactivation Fee$6.00
DVR Service Fee$10.00 per month
HD Technology Fee$9.95 per month
HBO® Subscription$15.00 per month
Starz®, SHOWTIME®, or Cinemax® Subscription$12.00 each per month
Late Payment Fee$10.00

Promotional Cost of Xfinity TV 

Like most providers, Xfinity offers limited-time promotional pricing when you sign up for a new package. The promotional prices for TV-only packages range from $49.99 to $124.99 per month for 12 months. How long these promo prices are in effect depends on the plan and service agreement you choose. With a contract, they are good for the term of the agreement, but without a contract they typically last one year.

Price Increase after Promo Period

After the promo pricing period on your package ends, you can expect to see a price increase. The promo period typically lines up with your contract term, but if you go with a no-contract package, it’s usually one year.

The increase amount varies depending on your package and where you live, but it will usually fall between $20.00 to $30.00 per month. The specific increase for each plan can be found in the offer terms—Xfinity calls it the “regular rate.”

Taxes, Regulatory Fees, Broadcast TV Fees, Etc.

One hidden cost that is usually only mentioned in the fine print is taxes. Yes, even your cable plan is subject to taxes. Exactly how much you’ll be on the hook for depends on the plan you choose and where you live. It’s not usually a large fee, but it can be annoying to see on your bill if you weren’t expecting it.

Another line you’re likely to see at the bottom of your bill near the taxes is “regulatory fees.” This is a fee the government collects from the cable provider, usually on a per-subscriber basis. It stems from a federally mandated fee on the provider, and to help recoup the costs, Xfinity passes a portion on to you. It’s usually only a couple dollars.

Then there are the various service fees associated with different programming packages. Depending on the channels and services you order, you may see small charges each month for Broadcast TV Fees, Regional Sports Network Fees, and more.

If you want a full rundown of potential taxes, regulatory fees, and surcharges, Xfinity lists them all in detail on its site.

Installation Fees

Xfinity charges an installation fee for a professional install that varies slightly from area to area and depends on the specific equipment you order. A common installation fee we’ve seen is $60.00. This covers either a professional installation or an in-home tech visit for any other reason.

Xfinity does offer a self-installation kit, but you won’t completely avoid the fees by going that route. The provider charges a $15.00 shipping-and-handling fee for the kit. If you want priority shipping, that fee gets bumped to $29.95.

Lastly, if you turn your service off for any reason, Xfinity charges a $6.00 reactivation fee to turn it back on.

Equipment Fees

Xfinity doesn’t technically charge for its flagship X1 DVR system. Instead, it tacks on a $10.00 per month DVR service fee and a $9.95 per month HD technology fee.

If you want to add TV service to other rooms with AnyRoom DVR technology, that’s another $9.95 per month, per TV. This starts to add up if you have multiple TVs set up with DVRs. Xfinity does offer bundles for multiple TVs, with packs available for up to four additional TVs. For example, an X1 DVR service package for a primary TV and four additional TVs will cost you about $45.00 per month.

Premium Channel Fees

Xfinity allows you to add premium channels and specialty channels to your cable package of choice for an additional fee. Keep in mind that these fees are in addition to your regular cable package.

  • HBO®: $15.00 per month
  • SHOWTIME®: $12.00 per month
  • Starz®: $12.00 per month
  • Cinemax®: $12.00 per month
  • The Movie Channel®: $12.00 per month

Late Payment Fees

If you don’t pay your Xfinity bill on time, the company charges a $10.00 fee. There is a grace period of up to two weeks before you’ll see any interruption of service, but the late fee goes into effect immediately. If you’re in a pinch, it’s worth calling in to see if you can get an extended grace period.

Cancellation and Early Termination Fees

Xfinity is very vague about these fees, but you can typically find them buried in the legal documents available on your account. Xfinity offers both on-contract and off-contract packages, so not every customer will be subject to early termination fees. If you have a contract or service agreement and cancel it early, you’ll be required to pay an early termination fee (ETF). The exact amount of the ETF varies depending on the length remaining in your contract, with the fee going down a set amount each month.

To avoid ETFs, we generally recommend you take a no-contract option if you think you’ll need to cancel before the term is up. These are available on a number of Xfinity packages and typically cost about $10.00 more per month.

Cheapest Xfinity Package We Recommend

To get the best bang for your buck with Xfinity TV, we recommend the Digital Preferred TV package. This TV-only package gets you 220+ channels for $59.99 per month for 12 months with a one-year contract.

Check out the Digital Preferred TV package from Xfinity:

The Hidden Costs of Xfinity Internet Plans


Summary of Hidden Xfinity Internet Fees

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Professional Installation$60.00
Self-Installation KitUp to $29.95
Reactivation Fee$6.00
Internet/Voice Equipment Rental$11.00 per month
Late Payment Fee$10.00
Data Overage Fee$10.00 per 50 GB

What is Xfinity’s Internet-Only Price?

Xfinity internet-only packages range in price from $24.99 per month for 12 months all the way up to $299.95 per month for 12 months for the Gigabit Pro 2,000 Mbps package. Most packages are available with a choice of a one-year contract or no contract. In either case, there is a promo price valid for the first year, after which prices increase.

Price Increase after Promo Period

The price increase following the promo period depends on which Xfinity internet plan you choose. Generally, increases are similar to those for TV—about $15.00–$20.00 per month.

Taxes, Regulatory Fees, Etc.

As with the TV packages, Xfinity internet packages are subject to taxes, regulatory fees, and other surcharges. In general, internet taxes and fees are similar to TV, though you obviously won’t see a Regional Sports Fee if you don’t have TV service. Bundled packages with both internet and TV will have both TV and internet charges though.

Installation Fees

The professional installation fee for Xfinity internet is the same as for TV: $60.00. You’ll also pay the same $15.00 fee for a self-install kit. The good news is that if you bundle both TV and internet, you’ll pay only one installation fee—either $60.00 or $15.00, depending on which route you go.

Equipment Fees

With an internet or voice plan, you’ll pay about $11.00 per month as an equipment rental fee. This will cover your modem and router. If you have only internet, you won’t pay the DVR or HD fees. Customers with bundled services will pay those fees in addition to the internet equipment rental fee.

You can also opt to bring your own modem and router, and there are several choices specifically approved for Xfinity service. This can end up being a little cheaper in the long run, and you might get better performance by choosing a router specifically for your needs.

Late Payment Fees

As noted in the TV section above, Xfinity customers are subject to a $10.00 late fee for missed payments. Although there’s no grace period on the late fee, Xfinity does give you two weeks to pay before they start considering cutting off your service. If you hit a rough spot and know in advance that your payment will be late (we’ve all been there), you can call ahead to possibly adjust the due date.

Cancellation and Early Termination Fees

 If you choose a package with a contract, you’ll be subject to early termination fees when you cancel service early. As with Xfinity TV, the exact fees vary, but they are based on how much time is left on the contract—the fee if you have ten months left will be much higher than if you have only two months left, for example.

Data Overage Fees

Xfinity internet plans come with a 1 TB data cap. That means you can use up to 1 TB of data each month, after which you’ll be charged a fee. Xfinity charges a pretty standard $10.00 per 50 GB over the cap. Most people will probably never reach the data cap—1 TB is a good bit of data. Still, heavy downloaders or streamers might run into these overage charges, so it’s good to be aware.

What is the Best Low-Cost Xfinity Internet Package?

We recommend the Performance Plus package for low-cost Xfinity internet. This package offers up to 60 Mbps speeds for $39.99 per month for 12 months with a one-year contract.

If you’d prefer to bundle internet and TV together, the X1 Starter Double Play is a good, low-cost option. It offers 140+ channels and up to 150 Mbps internet for $89.99 per month for 12 months.

Find the Xfinity bundle that works for you:

Although Xfinity does have a lot of fees, the reality is that it’s just par for the course with cable providers—all providers have them. The only thing you can do is plan for what you’re getting into so you can enjoy your new TV package worry-free.

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