Is Xfinity Mobile worth it?
Xfinity Mobile is Xfinity’s phone service spin-off, which offers smartphone plans and mobile data to Xfinity internet customers. Xfinity Mobile earned our Editor’s Choice award for the top cell phone and internet bundle option thanks to its excellent value and scores in CableTV.com’s annual Internet Customer Satisfaction Survey.
Xfinity Mobile separates itself from the smartphone provider pack with upsides like its lack of activation fees along with solid discounts on its Unlimited plans. It also runs on a Verizon network, so you can expect reliability and affordability.
To get Xfinity cellphone service, you’ll have to bundle with Xfinity Internet. But that’s not a big deal since Xfinity is one of the best cable internet providers. Don’t expect many bells and whistles with Xfinity Mobile, but if your highest priorities are strong network coverage and low costs, you’ll find a lot to like with Xfinity’s cell service.
Interested in adding Xfinity Mobile to your Xfinity service plan? Keep on reading for everything you’ll need to know about Xfinity Mobile.
Xfinity Mobile plans offer great data caps, value
Xfinity Mobile uses Verizon’s cellular network, so any Xfinity Mobile plan comes with convenient features like nationwide phone coverage and 5G support. Xfinity’s mobile plans are affordable compared to its competition. We also like that its cellphone plans are contract-free and include access to Xfinity’s hotspot network.
Xfinity Mobile’s By the Gig plan is best suited for families with basic cell phone needs. You’ll pay for a mobile data pool that’s shared among your family.
Unlike providers like Spectrum Mobile, Xfinity Mobile’s shared data packages make By the Gig surprisingly competitive. By the Gig is affordably priced and is a great fit if only a few family members want more data but can’t afford an Unlimited line.
Xfinity Mobile cell phone plans
Monthly price (single line) | Monthly price (2–10 lines) | Data allowance | Details | |
---|---|---|---|---|
By The Gig- 1 GB Shared Data* | $20.00/mo. | $20.00/mo. | 1 GB shared data | |
Unlimited | $40.00/line | $20.00/line | 30 GB | |
Unlimited Plus | $50.00/line | $30.00/line | 50 GB |
Data effective as of publish date. Offers and availability may vary by location and are subject to change.
*Xfinity internet required. Speeds will be reduced after 20 GB, 30 GB, or 50 GB of data usage per line, depending on your data plan. Unlimited Intro data may be temporarily slower than other traffic in times of congestion.
Xfinity Mobile’s two Unlimited plans have generously sized data caps of up to 50 GB before your speeds get throttled (1.5 Mbps for downloads, 750 Kbps for uploads). Xfinity Mobile’s data caps are in line with most of the competition. Spectrum Mobile also has a 50 GB cap on its high-end plan, while Verizon’s gone up to full unlimited data. (To put this in perspective, our screen time is, on average, four hours per day, and we use about 2 GB of data per month.)
The Unlimited plan’s per-line discount is one of its biggest advantages, as you’ll save when you add more lines to your account (although Spectrum offers identical per-line pricing without requiring multiple lines). Xfinity Mobile will offer the best savings if you’re getting service for more than a few people.
Xfinity Mobile offers standard MVNO features, limitations
For families shopping for cell phone service, Xfinity and Xfinity Mobile plans have more overlap than you’d expect. From data charges to Disney+, here’s everything else you’ll need to know about Xfinity Mobile’s plans.
Xfinity Mobile has a couple of small fees
Unsurprisingly, Xfinity has more than a few fees on Xfinity Mobile. New customers will have to pay a one-time $25 line activation fee and tablets ($20/mo.) and smart watches ($10/mo.) come with additional per line fees.
Because Xfinity Mobile requires Xfinity internet, you’ll get hit with a continuing $25 monthly fee if you leave Xfinity but want to keep Xfinity Mobile. But we like how Xfinity Mobile’s no-contract setup means you won’t have early termination fees if you cancel your cell service early.
Order a cellphone plan with the right amount of data for you
To figure out your family’s data needs, think about their smartphone habits. Are you mainly using your phone for phone calls and texts? Are your kids regularly streaming podcasts and listening to Spotify?
If your family simply needs phone service, we’d recommend a By the Gig plan. But if more than a few family members are regularly using their phones for Netflix shows and Reddit, consider getting the Unlimited plans. Xfinity Mobile allows you to mix and match, so your account can have Unlimited and By the Gig plans to meet every family member’s smartphone needs.
Check out our data cap guide to learn how your internet habits translate into data usage.
Xfinity Mobile deals offer decent value
Xfinity Mobile is great if you’re an Xfinity internet customer interested in affordable smartphone plans—the provider regularly offers strong trade-in and sign-up deals on the latest phones from manufacturers like Apple, Google, Samsung, and Motorola.
However, don’t expect much beyond that. Plans from carriers like AT&T and Verizon are pricier than Xfinity Mobile, but they also add promos like free Max subscriptions, gift cards, and gear like free gaming consoles.
Check out our main Xfinity deals page for the latest Xfinity Mobile and Xfinity internet deals.
What do real customers think about Xfinity Mobile?
In our 2025 Internet Customer Satisfaction Survey, we asked hundreds of Xfinity Mobile and MVNO customers how they felt about their cell phone plans. Xfinity scored multiple top-three finishes across the board:
From CableTV.com's 2025 customer satisfaction survey
Question | Customer approval rating |
---|---|
What is your overall satisfaction with your Xfinity internet/mobile phone bundle? | 84% positive |
How satisfied are you with the cost of your Xfinity Mobile cell phone bundle? | 73% positive |
How reliable is Xfinity's cell phone service? | 87% positive |
How easy is it for you to resolve customer service problems with Xfinity for your cell phone service? | 79% positive |
Do you notice dropped calls or slow internet speeds during busy periods? | 64% no, 36% yes |
Xfinity Mobile’s strong survey scores played a huge part in why the provider earned our Editor’s Choice award. It outclassed competing MVNOs by sizable margins, and performed head-to-head with leading competitors like T-Mobile, Verizon, and AT&T. Xfinity internet isn’t without its downsides, but Xfinity Mobile customers are clearly huge fans of the MVNO’s cell phone plans and service reliability.
They're able to resolve my issues quickly. I have my mobile phone, internet and TV all with Comcast. I have been satisfied with the help I have received when I have an issue.
Xfinity Mobile FAQ
Does Xfinity Mobile charge extra for 5G?
Xfinity Mobile does not charge extra for 5G service. 5G Nationwide and Ultra Wideband 5G coverage are included for free with all Xfinity Mobile plans.
Is Xfinity Mobile good?
Xfinity Mobile offers good performance for a smartphone provider. Customers with 5G devices will have fast download speeds on Xfinity Mobile, and you won’t be locked into a contract for Xfinity Mobile service.
What network does Xfinity Mobile use?
Xfinity Mobile uses Verizon’s cell phone network, which offers nationwide coverage in the U.S. along with international roaming access.
What is Xfinity Mobile?
Xfinity Mobile is Xfinity’s cell phone service. Xfinity internet customers can bring their smartphones to Xfinity and get cell service for their entire family.
Why you should trust us
To evaluate Xfinity Mobile, we analyzed data including customer feedback, pricing, and our annual internet customer satisfaction survey. We also compared Xfinity Mobile to operators including Spectrum Mobile, Optimum Mobile, and Verizon Wireless to see how Xfinity Mobile stacked up to the competition.
For more on our methodology, see our How We Rank page.